Title: Roundtable and Townhall Meeting on Service Research
Date:Thursday 23rd September 2010
Venue: University of Cambridge, England
Link to external site http://www.ifm.eng.cam.ac.uk/service/events/serviceweek/roundtable.html
Title: Roundtable and Townhall Meeting on Service Research
Date:Thursday 23rd September 2010
Venue: University of Cambridge, England
Link to external site http://www.ifm.eng.cam.ac.uk/service/events/serviceweek/roundtable.html
Many service science researchers world wide are working on better simulation models of service systems and networks. Some of these models will eventually require high performance computing (HPC) systems that rival super computers used in weather prediction to produce their results. One question the community needs to be asking itself is how can the community best leverage HPC and simulation models today? Many areas of science can advance with the aid of HPC and better simulation models in general. When will the service science community have results like the following (in the physics domain), but for service system designs that are improved based on Monte Carlo simulation runs?
http://www.sciencedaily.com/releases/2010/07/100719083044.htm
European Association for REsearch on SERvices (EU) http://www.reser.net/
IBM #4 2010 Most Innovative Company (WW) http://www.businessweek.com/interactive_reports/innovative_companies_2010.html
Smartest Scientist (CNN) http://money.cnn.com/galleries/2010/technology/1007/gallery.smartest_people_tech.fortune/41.html
Transportation (US) MIT http://cee.mit.edu/graduate/mst
Transportation (US) MIT http://web.mit.edu/its/research.html
Transportation (US) MIT http://web.mit.edu/its/MITSIMLabOSnew.html
Transportation (US) CMU http://www.heinz.cmu.edu/traffic21/about-traffic21/index.aspx
Transportation (US) CMU http://www.heinz.cmu.edu/australia/news/news-detail/index.aspx?nid=1073
Transportation (US) NCSU http://www2.acs.ncsu.edu/reg_records/crs_cat/CE.html
Transportation (US) UMichigan http://www.umtri.umich.edu/news.php
Transportation (UK) Imperial http://www.geomatics.cv.imperial.ac.uk/html/research/its.asp
Transportation (Belgium) UHasselt http://www.imob.uhasselt.be/index.php?page=2&action=language&language=3
Transportation/Supply Chain (Singapore) SMU http://www.sis.smu.edu.sg/research/research_areas/research_areas_ECSCS.asp
Water/Waste/Air (WW) JAZD Research Report http://tinyurl.com/39qoed9
JAZD Insights (WW) http://www.jazdmarkets.com/
Food/Manufacturing (US) Job Slip Away From US Cities http://tinyurl.com/2ulqe32
Energy (US) Vehicle Recharging Stations http://tinyurl.com/34ewwpk
Energy (WW) Filling Peak Demand https://portal.luxresearchinc.com/research/document_excerpt/6569
Info-Comm/ICT (US) Social Media http://tinyurl.com/33guwvf
Info-Comm/ICT (US) Brain-Computer Interface http://tinyurl.com/25d6zh5
Info-Comm/ICT (US) Smart Gadgets http://tinyurl.com/3ylfhub
Info-Comm/ICT (US) Cellphone Microscope http://cellscope.berkeley.edu/
Info-Comm/ICT (US) Stanford HPC Simulating Materials http://simes.slac.stanford.edu/
Info-Comm/ICT (Canada) HPC http://www.scinet.utoronto.ca/
Info-Comm/ICT (WW) http://www.citygml.org/ (also see http://www.cast.uark.edu/)
Info-Comm/ICT (WW) Future tools for students http://tinyurl.com/q735x7
Info-Comm/ICT (WW) Virtual Conferences http://www.nmc.org/2minute-survey/virtual-conferences
Info-Comm/ICT (Canada) Alberta SMART whiteboards http://tinyurl.com/28va3sx
Buildings (US) Yale http://environment.yale.edu/magazine/spring2009/kroon-hall-rises/
Health (US) EHR http://www.youtube.com/watch?v=S2jqnyd_3NU
Health (US) Scan blood http://tinyurl.com/33xawpp
Health (US) UMissouri http://tinyurl.com/2egwy2f
Education (US) Starting Salaries Engineers http://tinyurl.com/37w8xc4
Education (US) IBM Sourcing service http://tinyurl.com/lor799
Education (Finland) Aalto Shared service and governance http://en.wikipedia.org/wiki/Aalto_University
Education (Brazil, France) Game to learn to fight pandemics http://www.epidemik.com.br/Assista_ao_video.html
Education (US) Fixing US Education Panel http://vimeo.com/12472147
Education (WW) http://singularityu.org/gsp-10/2010/06/gsp10-oc-highlights/
Education (US) Rutgers http://psm.rutgers.edu/content/sc
Education (US) Flexbook http://about.ck12.org/fbdemo12/
Education (US) Complexity and Engineering Mindset http://tinyurl.com/28qbr8q
Education (WW) IEEE Weigh in on Future of Computer Science http://tinyurl.com/38c6msj
Education (WW) Universities getting smarter http://www.slideshare.net/spohrer/service-science-progress-and-directions-20100620
Education (US) Silicon Valley http://ua-sv.com/
Cities (US) IBM http://www-935.ibm.com/services/us/gbs/bus/html/smarter-cities.html
Cities (WW) http://en.wikipedia.org/wiki/Twin_towns_and_sister_cities
Cities (US) UArkansas http://uacdc.uark.edu/
Cities (France) Urban Dive http://www.youtube.com/watch?v=eNnuFkMrMPM.
Cities (US) See-Click-Fix http://seeclickfix.com/citizens
Cities (US) NYC 311 http://www.nyc.gov/apps/311/
States (US) IBM http://www.ibm.com/smarterplanet/us/en/government/article/palmisano_nga_speech.html
States (Qatar) $100B development investment http://tinyurl.com/2uq3jb7
Nations (WW) http://www.iimahd.ernet.in/smfconf/
Nations (Qatar) Population doubling http://tinyurl.com/37u5fas
Nations (WW) http://www.oecd.org/innovation/strategy
Nations (US) most federal agencies use social media http://tinyurl.com/25zmbj5
Planet (WW) IBM www.ibm.com/smarterplanet
Planet (WW) IBM System of Systems $4Trillion Challenge http://tinyurl.com/2w9y5c5
Planet (WW) IBM Future Leaders http://www.ibm.com/futureleaders http://tinyurl.com/29j9nac
Planet (WW) MIT Global Change http://globalchange.mit.edu/pubs/theses.html
Planet (UK) UCambridge http://www.ifm.eng.cam.ac.uk/service/events/serviceweek/roundtable.html
IBM Almaden has Tandberg Telepresence (US) http://www.tandberg.com/telepresence/
Cisco acquired Tandberg (US, Sweden) http://www.cisco.com/en/US/solutions/ns669/ttg.html
My dream (WW) High QoS Connections to All the Universities in the World http://www.nlr.net/telepresence-faq.php
Academic Bankruptcy
By MARK C. TAYLOR
Published: August 14, 2010
WITH the academic year about to begin, colleges and universities, as well as students and their parents, are facing an unprecedented financial crisis. What we’ve seen with California’s distinguished state university system — huge cutbacks in spending and a 32 percent rise in tuition — is likely to become the norm at public and private colleges. Government support is being slashed, endowments and charitable giving are down, debts are piling up, expenses are rising and some schools are selling their product for two-thirds of what it costs to produce it. You don’t need an M.B.A. to know this situation is unsustainable.
Continue reading ‘NY Times article supports shared service’ »
Food & Products (WW) IBM Smarter Food http://www.ibm.com/ibm/ideasfromibm/us/smartplanet/opinions/opinion_20081208.shtml
Food & Products (US) Smart Clothes http://tinyurl.com/2duwrld
Energy (US) http://www.pgsenergy.com/phone-seminar/E-101a/Fundamentals-Electric-Service-System/424
Energy (WW) Shale and Liquid Natural Gas Intro Course http://www.pmaconference.com/Shale-LNG-0810-PMA.PDF
Energy (WW) IBM Rational Focal Point http://www.ibm.com/developerworks/offers/lp/demos/summary/r-focalpointutil.html
Comm/ICT (US) Silicon Valley Network http://www.aonetwork.com/
Comm/ICT (US) Future of Mobile Cloud http://tinyurl.com/35dr9rm
Comm/ICT (US) Future of Augmented Reality http://tinyurl.com/2uekajb
Comm/ICT (US) CACM Mechanism Design Meets Computer Science http://tinyurl.com/2fxou3x
Comm/ICT (US) CACM Intelligent Service Machine http://tinyurl.com/23zv5js
Comm/ICT (EU) http://www.prace-project.eu/news/prace-awards-320-million-compute-hours-to-ten-european-research-projects
Retail (US) Demand Management https://www1.gotomeeting.com/register/940909241
Finance/Business (WW) Functions & Sectors Weekly Recap http://tinyurl.com/263f3tg
Health (WW) Economist The New Health http://tinyurl.com/256xhvd
Health (WW) Mitochondrial Toxicology http://www.labtube.tv/avc-interest.aspx?i=5&c=1&v=621
Health (US) Berkeley Images from Brain http://www.forbes.com/2010/07/29/inception-science-dreams-technology-brain_slide_2.html
Health (US) NIH 5 Critical Pathways for Science http://www.forbeswolfe.com/2010/07/web-exclusive-nih-director-francis.html
Education (WW) Managing multiple priorities http://www.pryor.com/mkt_info/seminars/desc/MM.asp
Education (WW) T-Shaped managers http://hbswk.hbs.edu/archive/2235.html
Education (WW) Art and Skills for 21st Century http://www.nmc.org/pdf/P21-Arts-Map.pdf
Education (WW) Working outside your comfort zone http://www.businessweek.com/managing/content/jul2010/ca2010071_670440.htm
Education (US) Entrepreneurship and New Ventures Kauffman FastTrac® Teams Up With Kaplan University to Offer Online FastTrac Courses
Education (US) Educause on Cloud Computing http://net.educause.edu/ir/library/pdf/PUB9009.pdf
Education (US) Great Colleges to Work For http://chronicle.com/section/Great-Colleges-to-Work-For/156/
Education (US) Facts and Figures http://chronicle.com/section/Facts-Figures/58/
Education (US) Shared Service http://www.sersci.com/ServiceScience/paper_details.php?id=78
State (MA) MA grew 2x faster than US http://www.boston.com/business/ticker/2010/07/mass_economy_is.html
Nations (WW) Innovation and Economic Prosperity http://www.itif.org/files/2010-doe-ratkinson.pdf
Nations (WW) Rights for Autonomous Artificial Agents http://tinyurl.com/2bfmwrt
Nations (WW) Leadership http://www.zfco.com/media/articles/ZFA-25-Methods-to-Inspire.pdf
Service Science Transdisciplinary Framework (WW) Journal of Service Science (Pp. 8-9) http://www.sersci.com/magazine/v2n1_2/
Inventing the Future of Services (US) CMU Course http://tinyurl.com/2ak5na4
Mental Models of Time (WW) Thanks to Bob Lusch for pointer to http://www.youtube.com/watch?v=A3oIiH7BLmg
Transportation (US) Driverless Cars http://www.kansascity.com/2010/08/02/2124104/driverless-cars-to-hit-the-streets.html
Transportation (WW) RFID for Airports http://www.researchandmarkets.com/product/f3dc86/rfid_for_airports_and_airlines_20082018
Water/Environment (France) City Sensors http://www.lamontreverte.org/en/
Water/Climate (EU) Knowledge Community http://www.climate-kic-proposal.org/
Water (US) Water and Health Science and Policy http://www.ie.unc.edu/content/news_events/symposia/2010/index.cfm
Water (Middle East) Desalination and Solar http://www.medrc.org/index.cfm?area=research
Energy (US) Stanford Solar Capture http://tinyurl.com/2aqtu9x
Energy (US) Scaling up Solar http://www.altaterra.net/events/event_details.asp?id=115541
Energy/Climate Policy (US) Stanford Event http://pesd.stanford.edu/events/climate_policy_instruments_in_the_real_world/
Comm/ICT (WW) Socialnomics http://vimeo.com/11551721
Comm/ICT (WW) Anywhere http://www.yankeegroup.com/anywhere/anywhereIndexMap.html
Comm/ICT (India) Mobile for Semi-Literate http://www.prnewswire.com/news-releases/ibm-and-iit-bombay-to-collaborate-on-mobile-web-research-99913724.html
Comm/ICT (US) Magellan Cloud Computing http://magellan.nersc.gov/
Comm/ICT (Ireland) Exascale Computing IBM Recruiting http://www-05.ibm.com/ie/nowhiring/index5.html
Retail (WW) self-service check out http://www.sacbee.com/2010/08/03/2931958/bill-would-shield-unions-not-children.html
Financial/Business (WW) Why I am an IBMer http://www.youtube.com/watch?v=0dcm4GNpRbY
Financial/Business (WW) Tapscott Macrowikinomics http://www.ngenera.com/lp/default.aspx?id=2670
Health (WW) Virus Engineering http://www.theengineer.co.uk/news/computer-designed-vaccines-confront-new-flu-strains/1004089.article
Education (WW) Universities and Cities http://www.slideshare.net/spohrer/service-science-progress-and-directions-20100620
Education (WW) Singularity University and Exponentially Advancing Technologies http://singularityu.org/
Education (WW) Thinking about Exponential Growth http://www.youtube.com/watch?v=F-QA2rkpBSY&feature=related
Education (US) Linking Engineering and Liberal Arts Education http://www.union.edu/integration
Education (US) CS Education statistics http://www.cra.org/resources/taulbee/
Education (US) Georgia Tech $20M chemistry of life http://www.gatech.edu/newsroom/release.html?nid=60271
Education (WW) Management of Technology MOT Course http://www.ie.miami.edu/graduate_programs/ms_mot/ms_mot.html
Cities (US) Babcock Ranch City of the Future http://www.babcockranchflorida.com/video.asp
Cities (WW) Earthmine Tools http://www.youtube.com/watch?v=P_OzB25-sN0&feature=player_embedded
Cities (US) MIT Sensable Cities Carlo Ratti http://vimeo.com/5520063
States (US) California Employee Salaries http://www.sacbee.com/statepay/
Nations (India) R&D awards http://www.itnewsonline.com/news/Zinnov-Announces-Winners-of-Zinnov-Awards-&-Recognition-Program-2010/20189/8/1
Nations (US) Pessimistic http://www.kauffman.org/newsroom/leading-economics-bloggers-pessimistic-according-to-kauffman-foundation-survey.aspx
Nations (US) Future of DARPA http://www.youtube.com/watch?v=sdxR6AuxWY4
Planet (WW) Smart Planet http://www.smartplanet.com/
Planet (WW) PhotoCity http://www.cra.org/ccc/rh-photocity.php
Planet (WW) Living Earth Visual http://www.alphagalileo.org/ViewItem.aspx?ItemId=82283&CultureCode=en
Cities and the Future of Service (WW)
James Cortada (IBM) writes in Forbes (http://www.forbes.com/2010/07/28/cities-data-growth-ibm-leadership-citizenship-talent.html) : “For the first time ever, more than half of us are city dwellers. By 2050 that number will be 70%. We are adding the equivalent of seven New York Cities to the planet every year. This unprecedented urbanization is a sign of economic and societal progress, especially in places such as China and in other emerging markets. But the scale and nature of the challenges facing cities mean that business as usual is not a viable option. ” http://www-935.ibm.com/services/us/gbs/bus/html/smarter-cities.html
Service Wave Conference (Belgium) http://servicewave.eu/2010/
Submit Service Wave Abstracts (WW) https://www.easychair.org/account/signin.cgi?conf=sw20100
T-shaped Professionals (Singapore) http://tinyurl.com/385p56e
Getting Hired Team Communication Skills (WW) http://www.youtube.com/watch?v=A42Tab_bu6A&feature=related
SD Logic and Service Science (IMM) http://dx.doi.org/10.1016/j.indmarman.2010.06.031
Submit Service Science Abstracts (WW) https://www.easychair.org/account/signin.cgi?conf=srii11
Technology Services World (WW) http://www.technologyservicesworld.com/
Artifact-Centric Service Interoperation (EU) http://www.acsi-project.eu/
Smarter Transportation (Australia) http://australia.betterplace.com/
Smarter Energy (Australia) http://www.energy.unimelb.edu.au/
Smarter Buildings (WW) The Living Building Challenge http://ilbi.org/
Smarter Education, Universities, and Cities (US) Silicon Valley http://ua-sv.com/
Smarter Cities (WW) Ecocity Builders http://www.ecocitybuilders.org/
Smarter Cities (China, India) http://tinyurl.com/38vkstb
Future of Heart of Silicon Valley (US) Video http://www.youtube.com/watch?v=DZ4OJ6xKuug
Safer Oil Exploration and Mining (Brazil) http://tinyurl.com/39v3ks4
Nano Bio Clean Tech (WW) http://www.ianano.org/Site/Events/NBCT/Winner2009.html
Open Science Summit Concept (US) http://opensciencesummit.com/
Open Science Summit Event (US) July 29-31, 2010 Berkeley http://opensciencesummit.eventbrite.com/
ZDNet Announcements (WW) http://www.zdnet.com/topics/announcement
Service in Emerging Economies (WW) Technology (including Information Communications Technology (ICT) and others) and new organizational forms can dramatically increase productivity in agriculture and manufacturing, but can it also enable higher skill, higher pay knowledge worker job opportunities. For example, entrepreneurship enabled by mobile communications and smart phones, for education, healthcare, and mitigation of corruption in government and business?
As Amartya Sen described development as freedom, the growth of service in an economy help people eliminate unfreedoms – of being unhealthy, uneducated, unemployed, etc. “The objective of this conference is to provide a venue for international community including academics, government. NGOs, and industry to present, demonstrate and discuss the latest ideas about the Services Innovations which are driving the government and industry in delivering the services. This will also give an opportunity for the community to discuss and debate the state and the evolution of the Services in Emerging Markets”
ISB Hydrabad, India Sept 23-24 http://www.isb.edu/ICSEM2010/
Handbook of Service Science (Springer) http://tinyurl.com/3798ybl
Service Science Progress and Directions (Spohrer) http://www.slideshare.net/spohrer/service-science-progress-and-directions-20100620
International Conference Exploring Service Science (Switzerland) http://iess.unige.ch/ http://www.slideshare.net/ServicesScience/iess-10-welcome
Public Service Delivery (EU) COCKPIT http://www.cockpit-project.eu/
Ecoblocks (WW) Harrison Fraker UCBerkeley http://www.slideshare.net/geoff848/harrison-fraker-ecoblocks
Grand Challenge Summit (US) USC http://www.naegrandchallengessummit2010.org/
Energy and Climate Change Network (Greece) http://www.kepa.uoa.gr/PROMITHEAS_general.htm
Nano Progress (Lux Populi) Green Science and Tech Research http://tinyurl.com/24pr72v
HPC (UK) Edinburg http://www.hpcwire.com/offthewire/Eddie-Gets-Power-Boost-Goes-Green-97861034.html
HPC Cloud (US) CITRIS http://cloud.citris-uc.org
Venturing and Investing (WW) Guild Investment http://guildinvestment.com/
New York City Venture Fellows (US) http://www.nycventurefellows.org .
Strategic Business Insights (WW) Http://www.strategicbusinessinsights.com
XBRL standard for financial reporting (US) VintageFiling http://www.vfilings.com/
Learning in Informal and Formal Environments (SRI) LIFE http://www.life-slc.org/about-the-life-center
Service Factory Education (US) Students Meet Your Robot Teacher http://www.nytimes.com/2010/07/11/science/11robots.html?th=&emc=th&pagewanted=print
Personal Robot Industry in Our Life Time (WW) Silicon Valley’s Willow Garage http://tinyurl.com/2amtzju
Robots that Make Things (MakerBots) http://www.makerbot.com/
Service Factory Health (US) Factory Efficiency Comes to Hospitals http://www.nytimes.com/2010/07/11/business/11seattle.html
Service System Learning (New Scientist) To Be The Best, Learn From The Rest http://tinyurl.com/2ft2xsm
Smarter Systems (US) National Governors Association http://www.ibm.com/smarterplanet/us/en/government/article/palmisano_nga_speech.html
Industry University Collaboration (US) Research and Education http://research.google.com/university/relations/eduSummit2007/
Industry University Collaboration (US) Research and Education http://tinyurl.com/25amc78
Learning Design and Technology (US) Stanford http://ldt.stanford.edu
Learning Object Metadata (US) Tom Wason http://www.tomwason.com
Spectrum of Higher Education (US) NYT on Delta Project Report http://www.nytimes.com/2010/07/10/education/10education.html
Trends in College Spending (US) Delta Project Report http://deltacostproject.org/analyses/delta_reports.asp
WW GDP and Top Ranked Universities (WW) http://tinyurl.com/2wy7hu9
Charter Cities (WW) Paul Romer’s TED Talk http://www.ted.com/talks/paul_romer.html
Innovation City (US) Manor Texas http://cityofmanor.org
Innovation City (US) Babcock Ranch Florida http://www-03.ibm.com/press/us/en/pressrelease/31827.wss
Innovation City (Denmark) http://www.bass.dk/power/
City Forward (WW) http://www.CityForward.org
Urban Age (WW) http://www.urban-age.net
Study of Work (US) Colorado http://www.colorado.edu/Research/CISW/
Changing the Conversation (US) Marketing Engineering http://www.nap.edu/catalog.php?record_id=12187#toc
SSME (IBM) http://www.ibm.com/developerworks/spaces/ssme
Smarter Istanbul (Turkey) http://tinyurl.com/2uq2jjx
Global Mining and Carbon Report (IBM) http://www-05.ibm.com/uk/green/cdp2009/mining.html?ca=_mining_lead_&me=w&met=uk_green
Business Process Bluepinting tool (IBM) http://www-01.ibm.com/software/integration/bpm-blueprint/
Available via Academic Initiatives website (IBM) https://www.ibm.com/developerworks/university/academicinitiative/