ISSIP Events & Nominations

Recent past events: GGG July 10, 2024: Quarterly Welcome Event – Give-Get-Grow (GGG) Recording: https://youtu.be/-Je88GI-Nf8 BoD July 31, 2024: President’s Progress Update with Board: All Welcome! Recording: https://youtu.be/mXrszuekm7M Upcoming events & nomination deadlines: AI & Democracy August 21, 2024 Register here: https://docs.google.com/forms/d/e/1FAIpQLSfl222iSrkmLu-uQwBic9nSE08Jtie2f-oJU_DPzZorJuveTw/viewform Digital Transformation – Education, August 28, 2024 Register here: https://docs.google.com/forms/d/e/1FAIpQLScRNe1pz1tjbE3qixkSTZgAStDH5-fsmKYn3UXTN4XncRmMSg/viewform VP Nominations Deadline …

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Call for ISSIP VP 2025 Nominations

Call for Nominations Vice President, ISSIP Nomination Deadline: August 31, 2024 Start Date: Jan 2025 Term: One year as VP, followed by one year as President, followed by one year as Chair of Nomination/Election committee Consistent with ISSIP Bylaws, ISSIP Handbook, and Policies, ISSIP Nominating Committee is seeking nominations for candidates to serve as the …

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ISSIP Presidents’ Progress Updates with Board of Directors: All Welcome!

As described in the ISSIP Handbook), twice a year the ISSIP President works with the Executive Director and the program/platform leaders to prepare a progress update to the Board, and learn about Board members priorities for helping ISSIP. All ISSIP participants are welcome to join these online meetings last Wednesday of January and June. 2024 …

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Survey: “Advanced” Service Contracts

This just in from Shaun West. Survey: Financial Challenges with [Advanced] Service Contracts === Request context We want your valuable insights into the financial dynamics of “advanced” service contracts. What exactly do we mean by “advanced” services? These encompass services involving substantial risk transfer, extended durations (over 18 months), or those utilising innovative revenue models …

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Survey questions and predictions

Survey question 1: Feel free to make a single prediction or multiple predictions about the best and most beneficial changes in digital life that are likely to take place by 2035. We are particularly interested in your thoughts about how developments might improve… Human-centered development of digital tools and systems – safely advancing human progress …

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ServCollab Articles: Service Inclusion and Service Thinking

Two new ServCollab articles are worth checking out: (1) Healing the digital divide with digital inclusion: Enabling human capabilities. (Fisk et al, 2022). (2) Enabling a service thinking mindset: Practices for the global service ecosystem. (Alkire et al, 2022). Both papers got me thinking even more deeply about learning to invest systematically and wisely in …

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Complex, Interconnected Service System Characteristics

Best Prepared – current undergraduates degrees prep adequate Narrow, well-defined technical system problems Technology – Automation of simple capabilities Measurement – Productivity, Quality, Costs Data Science and Analytics – Recommender Systems Manufacturing systems and value creation (Goods-dominant logic) Linear supply chains Single discipline, well-defined problems Artifact design and interface design Change of simple processes Least …

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Service Systems Engineering in the Era of Human-Centered AI

The Forum on Complex Unifiable Systems (FOCUS) of the US National Academy of Engineering is hosting an online event entitled Service Systems Engineering in the Era of Human-Centered AI on Monday October 17, 2022 from 11am-5pm ET. Register online here. For more information about the event please see here. The event will NOT be recorded. …

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Human-Side of Service Engineering Conference (July 26-28, 2022)

The Human-Science of Service Engineering Conference July 26-28, 2022 (with ISSIP.org recognition for the best paper awards) Conference Website: https://2022.ahfe.org/board.html#hsse Instructions: Day of the event, 10 minutes before the session start time, click on the bold hyperlinked name of the session below to join the session via go-to-meeting. Co-chairs: Christine Leitner (LI), Clara Bassano (LI),Walter …

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HICSS56 CFP: Industry-University Collaboration for Future of Work

Minitrack call-for-papers: Innovative applications of technologies in industry-university collaboration to prepare for the future of work Read the call for papers details here. Please see HICSS website for more details, and select author to submit a paper. Please retweet on Twitter. Important dates: April 15 Paper submission system reopened for HICSS-55June 15 Papers dueAugust 17 …

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