Motivation and initial setup:
KSRI – IBM presentation 2008-02-20.ppt
Experiences of “IBM on Campus” concept
201101 KSRI IBM on Campus Experiences – Gerhard Satzger.pdf
Report for successful external evaluation
2011-05-12-Praesentation-KSRI-Evaluation-v02.pptx
Presentation ETH Zurich
service research eth – satzger handout.pdf
IBM Academic Days (recorded speech)
Recorded speech and slides Satzger.exe
Key note German Informatics Society (Gesellschaft für Informatik GI) 2010
GI 2010 key note Gerhard Satzger.pdf
Key note University of Cambridge, UK 2012
201207 PMA Cambridge Keynote Gerhard Satzger.pdf
IBM as a service-oriented enterprise:
Technological Innovation and Its Impact on Business Model, Organization and Corporate Culture – IBM’s Transformation into a Globally Integrated, Service-Oriented Enterprise. In: Business and Information Systems Engineering, (2009) 1, S. 37-45 (M. Jetter, G. Satzger, A. Neus).
Jetter Satzger Neus BISE 2009.pdf
Publication of results of public funded study of German Ministry of Education and Research (BMBF):
Methods in Service Innovation – Current Trends and Future Perspective, 2011 (W. Ganz, G. Satzger, C. Schultz)
Methods_in_Service_Innovation_A4_Ausgabe.pdf
Research on cloud labor / people services – know-how materialized in IBM signings >3M:
Mit freundlichen Grüßen / Best regards,
Gerhard Satzger
Prof. Dr. Gerhard Satzger
Director Business Performance Services, Europe
IBM-Allee 1, D-71139 Ehningen
Phone: (49) 171-550-4748
Secretary: Annerose Kohlmaier: kohlmai@de.ibm.com; phone (49) 7034-15-1594