Anything to do with books, synopses, reviews, recommendations
Humankind: A Hopeful History By Rutger Bregman, Dutch historian This is the best book that I (Jim Spohrer) have read so far in 2021. If you want to be challenged to re-think people, this is THE book. It is a New York Times bestseller. If you have read Harari’s “Sapiens”, then Bregman’s “Humankind” is a …
Taming Information Technology: Lessons from Studies of System Administrators Eser Kandogan, Paul P. Maglio, Eben M. Haber, John Bailey http://www.amazon.com/Taming-Information-Technology-Administrators-Interaction/dp/0195374126 Information technology is the foundation of modern life. When talking on the phone, using the Web, or getting money from an ATM, we rely on computers, networks, and databases – systems of information technologies. What …
Dear Colleague, Hello! We are serving as collection editors for the Service Systems and Innovations in Business and Society for Business Expert Press (http://www.businessexpertpress.com/). We are inviting published scholars and professionals with expertise in all areas of service science and systems in hopes that you will consider writing a booklet for this series and sending …
Here’s the syllabus: http://greenbay.usc.edu/csci577/fall2011/readings/ec/CS599_ServiceScience_Outline.pdf
Authors: Seyyed Mohsen Hashemi and Mohammadreza Razzazi See it at Amazon.com
http://www.amazon.com/Global-Village-Services-Future-Electronic/dp/3845401435/ref=sr_1_1?s=books&ie=UTF8&qid=1311140865&sr=1-1
Series: Service Science: Research and Innovations in the Service Economy
http://www.springer.com/computer/swe/book/978-1-4419-8320-6?changeHeader Series: Service Science: Research and Innovations in the Service Economy Macintyre, Mairi; Parry, Glenn; Angelis, Jannis (Eds.) 1st Edition., 2011, XXII, 169 p. 100 illus.
This IBM® Redguide™ publication is the first paper in the Smarter Cities™ Series of Redguide publications. This particular guide provides insight into the IBM Smarter Cities vision and explains how information and technology can help make cities smarter. It focuses on the foundation that is used to build a smarter city. It also explains how …
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http://www.springer.com/978-1-4419-8269-8 Demirkan, Haluk; Spohrer, James C.; Krishna, Vikas (Eds.) 1st Edition., 2011, XXIV, 358 p.