Arizona State University, Center for Services Leadership
Bahcesehir and Northeastern Universities, Dual Master’s Program
Carnegie Mellon University, IT Services Qualification Center (ITSQC)
Geneva Businss School, Master of Science in Business Administration
Georgia Institute of Technology, Tennenbaum Institute
Hanken Swedish School of Economics adn Business Adminsitraiton
India National Institute of Design
Karlstad University, CTF Service Research Center
Karlstad University, Master Programme
Manchester Business School, Centre for Service Research
Masaryk University, SSSME Master
Michigan Technological University, Service System Engineering
National Tsing Hua University Taiwan
Nirma University of Science and Technology, Institute of Management
North Carolina State University, SSME
Northern Illinois University, SSME
Ohio State University, Fisher College of Business, Initiative for Managing Services
Peking University, Service Science and Engineering
Politecnico Milano, Services Engineering Master’s program
Rensselaer Polytechnic Institute, School of Engineering, Center for Services Research and Education
Rutgers, Masters of Business and Science
San Jose State University, SSME Program
Scuola Superiore Sant’AnnaMaster, postgraduate (1 year) in Management, Innovation and Service Engineering. 800 hs of lectures by 17 courses + Innovation Labs (120 hs)
Singapore Management University, SSME Programme
SSMENetUK, SSMEnetUK is funded by EPSRC and supported by IBM, BT, HP, Utilities Exchange Ltd and Abacus Billing.
Stanford University, Center for Work, Technology & Organization
State University of New York at Albany, Department of Informatics
Stevens Institute, Service Management
Stevens Institute, Master of Information Systems
* Service Innovation (SME 720), Michael zur Muehlen (mzurmuehlen@stevens.edu), http://howe.stevens.edu/fileadmin/Files/academics/Service_Management/2010-05-17_SME_720_Full_Syllabus.pdf
Swiss Institute of Service Sciencea joint venture of School of Engineering at Zurich University of Applied Sciences, the Geneva School of Business Administration at the University of Applied Sciences Western Switzerland, and the School of Applied Psychology of the University of Applied Sciences North-West Switzerland
University of Pavia, ngegneria dei Servizi (Services’ Engineering)
Universidade do Porto, Master in Services Engineering and Management
MESG (Mestrado em Engenharia de Servis e Gest)
Universidad Federal de Rio de Janeiro, Grupo de Produo Integrada
Universita Carlo Cattaneo – LIUC, Service Oriented Management Engineering – Advanced course
Universita Milano Bicocca – Master ICT Management
University of Alberta, Service Systems Research Group
University of Buffalo, Service Systems Engineering
University of California at Berkeley, SSME
* Innovation in Services and Business Models (MBA 290T-1), University of California, Henry Chesbrough
http://openinnovation.berkeley.edu/ssme.html
* Service Science (MGMT150/COGS152), University of California Merced, Paul P. Maglio (pmaglio@ucmerced.edu), http://faculty.ucmerced.edu/pmaglio/2007.syllabus.mgmt150.pdf
University of Coimbra: * Service Engineering, MSc level, 40 students, various scattered material (e.g. papers, tutorials, web pages, etc.), Jorge Cardoso (jcardoso@dei.uc.pt).
University of Glasgow,Complex Services Innovation Research Network
University of Illinois, U/C Illinois Foundry for Innovation in Engineering Education
University of Maryland, Center for Excellence in Serviceat the Robert H. Smith School of Business
Services Sciences, Management and Engineeringat Smith
Center for Complexity in Business
University of Pretoria, Engineering Service Science South Africa
University of Porto, FEUP Master of Service Engineering and Management
* Master in Services Engineering and Management, University of Porto, João Falcão e Cunha (jfcunha@fe.up.pt),
http://sigarra.up.pt/feup/en/cur_geral.cur_view?pv_curso_id=727&pv_ano_lectivo=2012&pv_origem=CUR
University of Pennsylvania, Wharton Business School,Fishman-Davidson Center for Service and Operations Management
University of Sydney, School of Information Technologies, Services Science, Management and Engineering
University of Tokyo, Service Innovation Working Group
* An Introduction to Service Science (FIS2306H), Bsc, University of Toronto, Kelly Lyons (kelly.lyons@utoronto.ca), http://individual.utoronto.ca/klyons/FIS2306-SS-Jan09/FIS2306H-Syllabus-Winter2009-KLyons.htm
University of Trento, Professional Master in Technologies for E-Government
University of Warwick Business School
University of Washington, Integrated Systems Engineering
Wright State University, Information & Services Science, Kno.e.sis Center