Deadlines extended to 2/14 or 2/21

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The 9th IEEE International Conference on Web Services (ICWS 2011)
The 4th IEEE International Conference on Cloud Computing (CLOUD 2011)
The 8th IEEE 2011 International Conference on Services Computing (SCC 2011)
The 7th IEEE World Congress on Services (SERVICES 2011)

July 4-9, 2011, Washington Marriott, Washington, DC, USA
Conference rate: $145/night with Internet access included

http://icws.org
http://www.thecloudcomputing.org/2011/
http://conferences.computer.org/scc/2011/
http://www.servicescongress.org/2011/

-The theme of ICWS 2011: Web-based Services
-The theme of CLOUD 2011: Change We Are Leading in Cloud
-The theme of SCC 2011: Life-cycle Services Management

Service Science, Progress and Directions

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Interest in Service Science, Management, Engineering, and Design (SSMED) continues to grow globally.  Related conferences and journals are continuing to appear on a regular basis (see “conferences” in this blog for some recent pointers).   Prof. Henry Chesbrough of UC Berkeley’s new book “Open Services Innovation” shows how companies in any industry can make the critical shift from product- to service-centric thinking, from closed to open innovation where co-creating with customers enables sustainable business models that drive continuous value creation for customers.

More and more traditional manufacturing is embracing servitization, for example customer integration into a car factory (Germany Urban http://www.flixxy.com/high-tech-car-factory.htm) and  supplier integration into a car factory (Brazil Rural http://apps.detnews.com/apps/multimedia/player/index.php?id=1189).   Managers of service businesses are aware of trends being driven by technological advances, including increase in self-service on front-stage, increase in automation on back-stage, increase in globalization, increase in choice, increase in information.   Interest in service design, management, and engineering are all accelerating in both academia and industry.

However, the biggest opportunities may be in the public sector.   For example in the US, President Obama in his State of the Union speech talked about the redesign of government to make it not only more efficient and less wasteful in service delivery, but also more capable of addressing the complex problems of the 21st century.   More and more governments are finding opportunities to embrace cloud computing and shift to a shared service and shared governance models.   From a service science perspective, there is more interest in “whole service” (https://service-science.info/archives/1056) and holistic service systems, such as luxury hotels (http://www.youtube.com/watch?v=Hm7MeZlS5fo), universities, cities, states, and even nations – complex service systems to be sure.  Ambitious projects are underway to model larger and larger systems, both physical and social (http://ijsdir.jrc.ec.europa.eu/index.php/ijsdir/article/viewFile/119/99).

As the conferences, journals, books, and educational programs continue to accelerate the progress of the global service science community, all aspects of service management, engineering, and design are benefitting. The Service Research and Innovation Initiative (SRII) is planning a conference soon in Silicon Valley, California, with several national chapters presenting (http://www.thesrii.org), and keynote speakers from major technology companies presenting.    Readers may also be interested in some recent presentation describing service science progress and directions available at:   http://www.slideshare.net/spohrer. “

Special track about “T” shaped professionals at IRSSM-2/Yogyakarta-Indonesia/July 26-29, 2011

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CALL FOR PAPERS

FOR THE SPECIAL TRACK ON T-SHAPED PROFESSIONALS & RESEARCHERS

July 26-30, 2011

Hosted by the University of Pembangunan Nasional (UPN) “Veteran”, Yogyakarta, Indonesia

Symposium website: http://irssm.upnyk.ac.id

Thinking about the Shape of Professionals

Exploring the Cost and Benefits of Educating Professionals with Different Shapes

Possible topics of applied, field and empirical research include, but are not limited to:

Pedagogies

Curriculum design and delivery

Issues, challenges, opportunities

Transformation processes

Sample curricula

Service Science, Management, Engineering and Design

Business process integration and management of services

Service operations

Incentives and motivations

Theories and approaches for integrating and/or sourcing services computing and automated business process management

Services innovation & management

Risk management or legal aspects of services

Legal aspects of services

Service excellence and service productivity

Decision models and decision support systems for service-related management and operations

Other T-shape oriented professional/researcher development related topics

Track Co-Chairs: Haluk Demirkan, Wendy Murphy, Hossein S. Zadeh;

Senior Advisors: James C. Spohrer, Jay Kandampully

The Kauffman Foundation Series on Innovation and Entrepreneurship

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“The Kauffman Foundation Series on Innovation and Entrepreneurship features books by leading scholars from a wide range of academic disciplines and perspectives on topics related to economic growth and the expansion of human welfare.”

“The series is a collaborative effort between the Kauffman Foundation, Princeton University Press, and the Berkley Center for Entrepreneurial Studies at New York University. It seeks to publish the best scholarship in innovation and entrepreneurial research, from general interest titles to more scholarly works. Each title sheds lights on an aspect of entrepreneurship to enlighten and encourage readers to look more deeply into the field.”

Learn more..

Beyond Products: Transforming Through Service

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New Emerging Knowledge – Beyond Products: Transforming Through Service

The CSL is focused on designing and conducting cutting-edge service(s) research that delivers both significant business and academic value.  We are pleased to announce a new addition to our CSL website on the topic of “Service Infusion”.  This emerging knowledge is focused on how to get beyond products and transform through service.  The new Service Infusion page has a number of available resources on the topic of service transformation, all of which we hope you find beneficial.

In addition, we invite you to download the new CSL White Paper entitled “Service Logic: Transforming Product-Focused Businesses” by Drs. Stephen W. Brown, Anders Gustafsson and Lars Witell, that discusses at length the challenges and key success factors in an organization’s move from products to services.

21st Annual Conference on Systems Engineering

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www.icseng.com

This series of International Conferences is jointly organized on a rotational basis among three institutions: University of Nevada, Las Vegas, USA, Wroclaw University of Technology, Poland, and Coventry University, UK. In August 2011, the 21st International Conference on Systems Engineering will be held in Las Vegas, NV, at the University of Nevada, Las Vegas, USA. The proceedings are published by IEEE CS. Selected papers are published in the Journal of Systems Science and the International Journal of Electronics and Telecommunications.

Scope of Conference:
The Conference will cover the general area of Systems Engineering, with particular emphasis being placed on applications. It is expected to include sessions on the following themes:

  • Aero-Space Systems (Avionics, Unmanned Aerial Vehicles, Aviation Control)
  • General Control Systems (Control Theory, System Identification and Adaptive Control, Nonlinear Controls, Applications)
  • Power Systems (Environmental Systems, Energy Systems, Renewable Energy, Nuclear Energy)
  • Intelligent Systems (Expert Systems, Artificial Intelligence, Neural Network, Fuzzy, Hybrid Systems, Applications)
  • Industrial Automation and Robotics
  • Information and Communication Systems (Information and Communication Theory, Geographic Information Systems, Global Position Systems, Applications)
  • Distributed Computer and Computer Networks Systems (Modeling and Analysis, Distributed and Wireless Systems, Distributed Servers, Parallel and Distributed Systems, Networks)
  • Analog and Digital Hardware Systems (Real-time Systems, Embedded Systems, Hybrid Embedded Systems, Mixed Signal Designs, Multi-media Systems)
  • Gaming and Entertainment Systems (Technology, Security, Design, Tools)
  • Biometrics System (sensors, integration, data analysis, verification techniques)
  • Bio-surveillance Systems (heterogeneous data sources, monitoring techniques, signal detection algorithms, privacy protection )
  • Photonics and Lighting Systems
  • System Engineering Standards, Modeling, Paradigms, Metrics, Testing, Management, Optimization, Simulation, Scheduling, Reliability and Fault Tolerant
  • Computer Assisted Medical Diagnostic Systems (single and multiple modality medical data analysis, expert systems, prompting systems, databases, performance evaluation)

Special Sessions:
We solicit proposals for special sessions and tutorials on related topics.
The due date for submission is February 20 2011.

Submissions:
We invite you to submit a paper (not exceeding 6 pages, font: Times New Roman 12, one column) for the purpose of reviewing by March 31, 2011. Paper should contain 5 keywords related to the scope of the conference. All papers are to be submitted in PDF format electronically to at http://www.icseng.com/submission/. Hard copies should be sent only if electronic submission is not possible. Please follow the ICSEng 2011 guidelines for more information on submission. Submission implies the willingness of at least one of the authors to register and present the paper. All papers will be peer reviewed by two independent referees of the International Program Committee of ICSEng 2011.

Important dates:
Papers due: March 31, 2011
Notification of acceptance: April 29, 2011
Camera-ready papers: June 10, 2011

Contact:
Conference Secretary, ICSEng 2011
Howard R. Hughes College of Engineering
University of Nevada Las Vegas
Las Vegas, NV 89154-4026, USA
email: secretary@icseng.com
URL: http://www.icseng.com/

CFP 17th Americas Conference on Information Systems

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CALL FOR PAPERS / PARTICIPATION
17th Americas Conference on Information Systems (http://amcis2011.aisnet.org)
August 4-7, 2011,  Detroit, MI, USA

TRACK: Health Care IT
MINITRACK: The Business of Health

MINITRACK DESCRIPTION
As described in Connie Vance and Elaine Larson’s research, Leadership Research in Business and Health Care, most of the literature on health care and business leadership consists of anecdotal or theoretical discussion. Although management and leadership literature points out the fact that leadership styles can have a major influence on performance and outcomes, minimal transfer of this work to the health care system is evident.

The Business of Health is an essential element necessary to facilitate the knowledge transfer from science to the population.  Scientific discovery is only the first step, healthy health systems and policies are also an integral aspect of making sure that the science can deliver all the benefits it has to offer our societies.

With limited resources and capacity there is a need to ensure that economics, management and systems enhance our ability to deliver better outcomes in terms of improvements in quality of life and well-being.

Taking medical science from the laboratory to the patient requires innovative cost-effective, well-managed procedures and systems and this the key focus of the business of health.

Business academics working with medical scientists, health care professionals, and policy makers can make a real difference in terms of the ability to turn theory into practice to the benefit of society. In their extensive literature review, Vance and Larson found limited research on leadership and health care outcomes, such as changes in patient care or improvements in organizational outputs, and concluded that “in this era of evidence-based practice, such research, although difficult to conduct, is urgently needed”.

The Business of Health mini-track solicits papers that focuses on many traditional as well as contemporary healthcare management areas, including, but not limited to:
Understanding the success or failure of e-Health initiatives in different parts of the world
Value Driven e-health Solutions
Implementation and communication challenges of delivering health initiatives (e.g. vaccination)
Public health education
Patient-centered versus transaction-based healthcare services
Current or future capabilities of healthcare system to cope with pandemic outbreaks
Best practice models for volunteer health workers
Modeling and simulating (e.g. that of patient care processes)
Design and implementation of healthcare information systems
The business of illicit drug (e.g. tobacco or alcohol) consumption
Child health in developing countries
Economic drivers of health

SUBMISSION SITE
http://mc.manuscriptcentral.com/amcis2011

IMPORTANT DATES
Deadline for paper submissions: February 17, 2011
Final copy due: April 21, 2011

MINITRACK CHAIRS
Hossein S. Zadeh
hossein.zadeh@rmit.edu.au

Nilmini Wickramasinghe
nilmini.wickramasinghe@rmit.edu.au

Brian Corbitt
brian.corbitt@rmit.edu.au

TRACK CHAIRS
Guodong Gau, University of Maryland
Nirup Menon, George Mason University

Singapore update

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Singapore Update:  The SSME Council in Singapore has been in existence since 2007 with all the universities, IDA and 25 industry partners.  WDA and SNEF are two recent government bodies who had further participated last year to support linkage to 300 over CEOs (as employers) as well as inclusion of service science competencies into the National Infocomm Competency Framework 2011.

IDA Singapore – National Infocomm Scholarship