CALL FOR PAPERS

FOR THE SPECIAL TRACK ON T-SHAPED PROFESSIONALS & RESEARCHERS

July 26-30, 2011

Hosted by the University of Pembangunan Nasional (UPN) “Veteran”, Yogyakarta, Indonesia

Symposium website: http://irssm.upnyk.ac.id

Thinking about the Shape of Professionals

Exploring the Cost and Benefits of Educating Professionals with Different Shapes

Possible topics of applied, field and empirical research include, but are not limited to:

Pedagogies

Curriculum design and delivery

Issues, challenges, opportunities

Transformation processes

Sample curricula

Service Science, Management, Engineering and Design

Business process integration and management of services

Service operations

Incentives and motivations

Theories and approaches for integrating and/or sourcing services computing and automated business process management

Services innovation & management

Risk management or legal aspects of services

Legal aspects of services

Service excellence and service productivity

Decision models and decision support systems for service-related management and operations

Other T-shape oriented professional/researcher development related topics

Track Co-Chairs: Haluk Demirkan, Wendy Murphy, Hossein S. Zadeh;

Senior Advisors: James C. Spohrer, Jay Kandampully