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Michael Lewis’s “The Premonition: A Pandemic Story” is an excellent read for those with an interest in systems, especially dysfunctional service systems and institutions that fail to adequately protect the people they are designed to serve. The book is also an excellent read from the perspective of understanding the human-side of service systems, as Lewis …
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After retiring on June 30th, 2021, my first trip was back East to travel from Florida to Georgia to Virginia to Massachusetts to Maine, meeting family and friends along the way. While there are already many lessons learned, one is coming into focus. Each of us with a lifetime of experiences has the ability to …
While it is great to be 65 years old and ready to retire, I will certainly miss many IBM colleagues. So this post is to just share a few of many great memories, and lessons learned along the way: 1998 My first visit to IBM Research – Almaden was as an Apple DEST (Distinguished Engineer …
June 29 and June 30, 2021 – Register Here: https://skills4industry.eu/skills-industry Today, huge workforce change is underway: …accelerated by pandemic (online) and technology (AI). Historically, huge workforce change require education to change too:…{agriculture} to manufacturing transition required elementary school…{manufacturing, agriculture} to service transition required high school…{service, manufacturing, agriculture} to knowledge worker transition required university What’s next? …{knowledge, …
The following individuals are receiving ISSIP Knowledge Sharing – Eminence badges for their significant contributions to the June 8th, 2021 ISSIP Discovery Summit Future of Work Series- Hybrid Workplace: Opportunities After The Crisis Alex KassAnil DindigalDart LindsleyDavid StanfordGerhard GuderganKevin G CrowstonMichele GuelMini KhroadPK AgarwalTerri GriffithUlf VinnerasWendy BelluominiYassi Moghaddam Badge recipients can add this to their …
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Call for papers In addition to the HICSS Conference call for papers in Smart Service Systems Design (due date June 15, 2021) Please also consider this opportunity: Zurich Summit Call for Papers Smart Services Summit – Zurich, 22 October 2021 Smart Services supporting the new-normal Following on from the Summit in 2020, where the focus …
Andre Richier recently suggested some readings that are eye-opening. Andre clearly sees the link between the lack of skills and stress at work, poor (mental) health, diminishing productivity etc. The book “Deaths of Despair and the Future of Capitalism” by Case and Deaton speaks directly to the dramatically increased death rate (including suicides) of less …
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Hawaiian International Conference on Systems Sciences (HICSS) HICSS-55 2022, Jan 4-7, 2022, Hyatt Regency, Maui, HI USA [1] Call for Papers (Deadline June 15th) – some ISSIP.org related Sessions Track: Decision Analytics and Service Science [2] Co-Chair: Christer Carlsson (Abo, Finland), Haluk Demirkan (UWashington Tacoma, USA) Minitrack: Smart Service Systems Design [3] Co-Chairs: Ralph Badinelli …
Call for Papers/speakers AI is increasingly being applied in use cases involving optimization, decision support, and automation. AI-powered systems are poised not only to assist, and augment human capacity in some cases, but also carry out routine to complex tasks in other cases freeing up human time for innovative tasks. This is already starting to …
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Call for Papers: HICSS 2022 – Smart Service Systems Design Mini-track Please consider sharing with your colleagues and/or submitting a paper. Hopefully in person event – Jan 4-7, 2022, Maui, HI USA Many thanks and please share with colleague who may have an interet, Ralph, Jim, and Haluk (co-chairs)Minitrack URL: https://hicss.hawaii.edu/tracks-55/decision-analytics-and-service-science/#smart-service-systems-design-minitrack References Alter S. Applying …
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