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As part of my reading and thinking this morning, ServCollab was top of mind, and the scale of the grand challenge problems that community of practice is trying to tackle (service ecosystem health, climate change, refugee service experience, inclusion, etc.), as well as synergies and collaboration opportunities with the ISSIP community. For those interested, it …
Madni (2018) Transdisciplinary systems engineering. Azad Madni‘s 2018 book on Transdisciplinary Systems Engineering is a seminal contribution to scholars of transdisciplinarity as well as to initiatives that aim to promote “transdisciplinary thinking” about complex socio-technical systems. A few extracts are provided below: Our 21st Century World (Page 1): “The twenty-first century is already a century …
HICSS-55 Minitrack: Case studies of Artificial Intelligence, Business Intelligence, Analytics Technologies for Industry Platforms See agenda below Thank-you all again – really enjoyed hosting the session on behalf of Maarit and Pekka. 1. Recording of our session posted to ISSIP.org YouTube – here.2. Papers of our session – here.3. Please plan to submit papers to …
At the dawn of a golden age of service working from home, with same or next day delivery, online education, online doctor visits, individuals have an incentive to buy a great diversity of service and product offerings. Products render service when used in a context, so we focus on service and service innovations. Some individuals, …
Continue reading ‘A service innovation whose time has come?’ »
ISSIP Ambassador Updates Antonio Padovan (ISM) shared event International Conference on Industry 4.0 and Smart Manufacturing (ISM 2021) starting next week, interested ISSIP community members can participate virtually. Feel free to give a look at the conference full program and the guidelines to participate free of charge as Online Observers. ISSIP annually recognizes best paper awards …
Reminder “The Duke” is now Thursday nights 5-5:30pm PT in person or online (switched from Fridays to Thursdays for now). Today’s topic Stellar (payment network) *, and Blockchain as a foundational technology (Iansitti & Lakhani 2017, IWB Blog 2021). * “Ukraine’s governing body passed a law concerning payment services that mentions the future CBDC as …
October 4th talks by Wigderson (Computational Complexity), Paige (Model-Driven Engineering), Spohrer (Service Science and AI). For more details on the event happening 7am-10am PT USA , download the poster: ALAN HARTMAN RETIREMENT SEMINAR MONDAY, OCTOBER 4THZOOM MEETING 17:00 – 17:05: Welcome: Professor Tsvi Kuflik17:05 – 17:10: Opening: Professor Alan Hartman 17:10 – 17:20: Professor Irit …
Humankind: A Hopeful History By Rutger Bregman, Dutch historian This is the best book that I (Jim Spohrer) have read so far in 2021. If you want to be challenged to re-think people, this is THE book. It is a New York Times bestseller. If you have read Harari’s “Sapiens”, then Bregman’s “Humankind” is a …
Michael Lewis’s “The Premonition: A Pandemic Story” is an excellent read for those with an interest in systems, especially dysfunctional service systems and institutions that fail to adequately protect the people they are designed to serve. The book is also an excellent read from the perspective of understanding the human-side of service systems, as Lewis …
Continue reading ‘Systems Book: “The Premonition: A Pandemic Story”’ »
After retiring on June 30th, 2021, my first trip was back East to travel from Florida to Georgia to Virginia to Massachusetts to Maine, meeting family and friends along the way. While there are already many lessons learned, one is coming into focus. Each of us with a lifetime of experiences has the ability to …