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Andre Richier recently suggested some readings that are eye-opening. Andre clearly sees the link between the lack of skills and stress at work, poor (mental) health, diminishing productivity etc. The book “Deaths of Despair and the Future of Capitalism” by Case and Deaton speaks directly to the dramatically increased death rate (including suicides) of less …
Continue reading ‘Upskilling as an antidote to Deaths of Despair’ »
Hawaiian International Conference on Systems Sciences (HICSS) HICSS-55 2022, Jan 4-7, 2022, Hyatt Regency, Maui, HI USA [1] Call for Papers (Deadline June 15th) – some ISSIP.org related Sessions Track: Decision Analytics and Service Science [2] Co-Chair: Christer Carlsson (Abo, Finland), Haluk Demirkan (UWashington Tacoma, USA) Minitrack: Smart Service Systems Design [3] Co-Chairs: Ralph Badinelli …
Call for Papers/speakers AI is increasingly being applied in use cases involving optimization, decision support, and automation. AI-powered systems are poised not only to assist, and augment human capacity in some cases, but also carry out routine to complex tasks in other cases freeing up human time for innovative tasks. This is already starting to …
Continue reading ‘ISSIP Discovery Summit: AI and Automation’ »
Call for Papers: HICSS 2022 – Smart Service Systems Design Mini-track Please consider sharing with your colleagues and/or submitting a paper. Hopefully in person event – Jan 4-7, 2022, Maui, HI USA Many thanks and please share with colleague who may have an interet, Ralph, Jim, and Haluk (co-chairs)Minitrack URL: https://hicss.hawaii.edu/tracks-55/decision-analytics-and-service-science/#smart-service-systems-design-minitrack References Alter S. Applying …
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A wide range of service science related courses, undergraduate, and masters degree programs exist at universities around the world. For example, Paul Maglio’s service science course at UC Merced [1]. Service science is integrated into service programs with many different names and was defined in US Congress America COMPETES Act in 2007 [2] Service operations, …
International Conference on Industry 4.0 and Smart ManufacturingUpper Austria University of Applied Sciences – Hagenberg Campus – Linz, Austria17-19 November 2021Call for Papers See note from the organizers to ISSIP-ers below too… Over the past few years, the growing and intensive development of information technology in the manufacturing industry has led to a significant change …
Broken links Definition of Service “https://en.wikipedia.org/w/index.php?title=Business-to-consumer_electronic_commerce&action=edit&redlink=1” -> “https://en.wikipedia.org/wiki/Business-to-business#Comparison_with_B2C” -> (outsourcing in electronic commerce contexts (both b2b and b2c)) Toward a Science of Service “https://www.research.ibm.com/university/” -> “https://web.archive.org/web/20100502114848/http://www.ibm.com/developerworks/spaces/ssme” or “https://researcher.watson.ibm.com/researcher/view_group.php?id=1230” -> (IBM relabeled its initiative in this area Service Science, Management, and Engineering to highlight the interdisciplinary nature of the effort.) References “http://gradworks.umi.com/33/37/3337048.html” -> “https://web.archive.org/web/20150212011052/http://gradworks.umi.com/33/37/3337048.html” -> (“Choudaha, …
The SSME article on Wikipedia has fallen into disrepair, too many broken links, not concise and encyclopedic in style. Below is an archive of the starting point. {{Article for deletion/dated|page=Service science, management and engineering|timestamp=20200812190826|year=2020|month=August|day=12|substed=yes|help=off}} {{Multiple issues| {{more citations needed|date=September 2011}} {{more footnotes|date=December 2009}} {{advert|date=December 2009}} {{buzzwords|date=July 2020}} }} ”’Service science, management, and engineering”’ (”’SSME”’) is …
Please join in if you would like…Track: The Human Side of Service Engineering – July 18-20, Sat, Sun, Mon 11th International Conference on Applied Human Factors and Ergonomics and the Affiliated Conferences 16-20, July, 2020, Virtual Conference, United States of America AHFE Opening Welcome and Keynote: https://video.ibm.com/recorded/127227638 AHFE 2020 Technical Sessions Day 1 (July 18, …
AI in Government and Public Sector Fall Symposium Call for Participation Deadline August 5, 2020 – https://easychair.org/conferences/?conf=fss20 AI is becoming ubiquitous, being useful across societal, governmental, and public sector applications. However, AI in Government at the federal, state, and local levels, and related education and public heath institutions (hereafter referred to as Public Sector) faces …