Archive of posts filed under the Uncategorized category.

posts without a category

Some articles relevant to building bio-inspired design cognitive assistants

Posted by on

I just read the three articles by Prof. Ashok Goel (Georgia Tech): Goel, A. K., Vattam, S., Wiltgen, B., & Helms, M. (2012). Cognitive, collaborative, conceptual and creative—four characteristics of the next generation of knowledge-based CAD systems: a study in biologically inspired design. Computer-Aided Design, 44(10), 879-900. As I read this article, the first thing …

Continue reading ‘Some articles relevant to building bio-inspired design cognitive assistants’ »

A Very Brief History of Cognitive Assistants

Posted by on

Hopefully, someone will start a better discussion thread on the history of cognitive assistants, but here is a starting point or baseline discussion.   This very short history of cognitive assistants will examine instances of cognitive assistants.  By instances, we simply mean named systems, projects, or challenges.   However, first we must drive a stake in the …

Continue reading ‘A Very Brief History of Cognitive Assistants’ »

A short talk

Posted by on

Here is a short talk I give at universities and university incubators, and conferences that bring such groups together. I lead IBM’s Global University Programs and Cognitive Systems Institute, as well as active in ISSIP.org and service science/service innovation areas. IBM priorities are CCAMSS = Cognitive, Cloud, Analytics, Mobile, Social, Secure – and the service …

Continue reading ‘A short talk’ »

Human-Side of Service Engineering, Las Vegas, NV USA July 26-30, 2015

Posted by on

AHFE HSSE-2015 is less than a year away. This is a multi-conference with over 2000 participants, with human-factors as an overall theme, and the human-side of service engineering as one of the conferences. I hope to organize the following session as part of AHFE HSSE-2015, so let me know if you would like to contribute …

Continue reading ‘Human-Side of Service Engineering, Las Vegas, NV USA July 26-30, 2015’ »

Service Science and Big Data Analytics

Posted by on

Companies often ask about IBM’s efforts in the area of Service Science and Big Data Analytics, so here are a few useful pointers:   Service Science IBM works with over 500 universities worldwide on service science related courses and programs. An overview of service science was created with Cambridge University in 2008, and can be …

Continue reading ‘Service Science and Big Data Analytics’ »

Competing for Collaborators

Posted by on

Competing for collaborators is the new normal in a highly interconnected, innovation-driven global economy. Especially, when it comes to winning the hearts and minds of faculty and students to build startups on industry platforms. Platforms (sometimes referred to as solution stacks, or HW/SW stacks) include Apple iPhone and Google Android.    IBM has platforms as well …

Continue reading ‘Competing for Collaborators’ »

Social Physics: Selected Quotes

Posted by on

Pentland, A. (2014). Social Physics: How Good Ideas Spread-The Lessons from a New Science. Penguin. “Most people think in relatively static terms…. I think in terms of social physics: growth processes within networks” p. ix “…research program to develop a rigorous intellectual framework that extends current individual-centric economic and policy thinking by including social interactions. …

Continue reading ‘Social Physics: Selected Quotes’ »

Improving Improvement in Education

Posted by on

Lately, I have been thinking about the dynamics of a truly smart education system in the age of cognitive systems and social networks, trying to formulate what a “Moore’s Law For Education” might be like. So I was delighted when I received an email from my colleague Bill Daul, about a keynote speech by Prof. Louis …

Continue reading ‘Improving Improvement in Education’ »

Call For Papers – ISES Global Conference on Service Excellence 2014

Posted by on

From: Institute of Service Excellence <ise@smu.edu.sg> Date: Mon, Jan 27, 2014 at 7:03 PM Subject: Call For Papers – ISES Global Conference on Service Excellence 2014 To: stephen.kwan@sjsu.edu   Dear Prof Kwan,   Greetings and happy new year from the Institute of Service Excellence at Singapore Management University (ISES)!   Later this year, we will …

Continue reading ‘Call For Papers – ISES Global Conference on Service Excellence 2014’ »

Some trends and future scenarios

Posted by on

A.      What are the most important competence areas or science fields at the moment ? In the future ? Since innovation happens at the boundaries, and they are all important, it is important to look for sciences that are “well spaced” and fundamental, as well as integrative. Service science is integrative so is important. Physics, …

Continue reading ‘Some trends and future scenarios’ »