IBM and Atılım University initiate Information Technologies Service Management (ITSM)Master Science Program aimed at training IT service management specialists. Signing ceremony of the cooperation agreement was held on September 2, 2010 with the participation of Jale Akyel, IBM Turkey University Relations Leader, Prof. Dr. Abdurrahim Özgenoğlu, Rector of Atılım University and Prof. Dr. Ali Yazıcı, …
the next IPS² Spring School is going to be organized at the University of Kaiserslautern, Germany during 4th – 8th April 2011. The Spring School will be accessible for all CIRP Research Affiliates as well as the Research Assistants and PHD-students of the CIRP working group members. The maximum number of participants will be 20. …
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Latest edition!! http://www.sersci.com/ServiceScience/magazine_details.php?id=8
THE 2ND INTERNATIONAL SERVICE MANAGEMENT RESEARCH SYMPOSIUM: “Service Imperatives in the New Economy” Topics 01. Service management 02. Service marketing 03. Service operations 04. Service innovation 05. E-service 06. Service management in technology 07. Service design 08. Relationship marketing 09. Service branding 10. Environmental and ethical issues in services 11. Human resources in services 12. …
IEEE EDOC call for papers Submissions due 28 February 2011 Fifteenth IEEE International EDOC Conference (EDOC 2011) “The Enterprise Computing Conference” Sponsored by IEEE Computer Society (approval pending) and IEEE Communications Society (approval pending) 29.8.-2.9. 2011, Helsinki, Finland
http://campaign.r20.constantcontact.com/render?llr=itrff9dab&v=0012kO3uRH1XjD_OTSkDpys0ABYeF8nqODWUf9cdZYJ6pe9tN2-ixgXg47vWStLQOjOwtJPEXByAjH3fpGkmGFV-vrEzGu7aPsjN-nHwalUw08%3D
A framework for consistent innovation in banking and insurance by the IBM Institute for Business Value.
http://www.fek.su.se/en/NFF-2011—start/ 32 tracks including: 01. Perspectives on Service research The concept service has increasingly come to denote a perspective on value creation rather that a specific category of market offerings. Service research focuses not only on service companies but also on complex service systems. In this track we invite scholars in management, marketing, organization studies, …
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General Announcement and First Call for Papers The 8th International Conference on Service Systems and Service Management (ICSSSM’11) June 25-27, 2011 Tianjin, China http://ibs.nankai.edu.cn/ICSSSM11 Co-Sponsored by: IEEE SMC Nankai University The Chinese University of Hong Kong Tsinghua University National Scientific Science Foundation of China (NSFC) Hosted by: Business School, Nankai University, China