International Journal of Service Science, Management, Engineering, and Technology. A complimentary copy of Volume 1, Issue 4 may be accessed by clicking the link below: http://resources.igi-global.com/marketing/journals/IJSSMET1(4).pdf
http://www.sersci.com/magazine/v1n4/ From Robin Qiu “I am very pleased to announce the release of the 4th issue of <<Service Science>>. All published papers are accessible and downloadable by interested readers. A reader/author (with an approved account after registration) can make comments and have direct discussions with the author(s) and other readers through the Wiki. ” http://www.sersci.com/ServiceScience/magazine_details.php?id=4 …