http://www.soea4ee.org/ Workshop (to be held in conjunction with EDOC 2011 from 29th August to 2nd September 2011 in Helsinki, Finland. Topics for Discussion During the workshop we will discuss the following topics: 1. Alignment of the enterprise goals and strategy with the service-oriented enterprise architecture – Which interdependencies exist between services and business strategy? – …
The Services Leadership Institute is a unique and powerful program that will bring together leading academicians and seasoned business leaders to show you how to apply a proven process for service quality in your organization. You will identify key improvement points to make the greatest impact on delivering what your customers really expect and what …
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Call for Papers – The First International Symposium on System Informatics and Engineering (ISSIE) July 11-13, 2011 , Qingdao, China (http://issie2011.qdu.edu.cn) Due to significant advancement in computer hardware/software technology and automated data collection systems, there are tremendous opportunities for interdisciplinary research in combining quantitative modeling (e.g., statistics, data mining, machine learning, simulation, and operation research) …
International Symposium on Academic Informing Science and Engineering: AISE 2011; in the context of The 2nd International Multi-Conference on Complexity, Informatics and Cybernetics: IMCIC 2011 March 27th – 30th, 2011 ~ Orlando, Florida USA. AISE 2011’s Organizing Committee preferred to also include the engineering perspective to the content of the symposium because of the very …
2011 conference of the Swiss Institute of Service Science “Service Innovation in the 21th century – Opportunities for Swiss Enterprises”, is taking place in Berne, Switzerland, on Feb 28, 2011. The conference will create a platform for dialogue between industry, government, and universities. It will discuss – business and application related aspects of Service Science …
International Journal of Service Science, Management, Engineering, and Technology. A complimentary copy of Volume 1, Issue 4 may be accessed by clicking the link below: http://resources.igi-global.com/marketing/journals/IJSSMET1(4).pdf
ANZMAC Workshop Extending Service-Dominant Logic in Marketing University of Auckland Business School March 11-12, 2011 Chairs: Rod Brodie, University of Auckland Business School Janet R. McColl Kennedy, University of Queensland Advisory Committee: Robert F. Lusch, University of Arizona, USA Stephen Vargo, University of Hawaii, USA Kaj Storbacka, Hanken School of Economics, Finland During early March …
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Frontiers in Service Co-Chairs: Roland T. Rust, Neeli Bendapudi, and Shashi Matta Date: June 30 – July 3, 2011 Location: Fisher College of Business, Ohio State University Conference Website: http://www.rhsmith.umd.edu/frontiersconference/
IBM and Atılım University initiate Information Technologies Service Management (ITSM)Master Science Program aimed at training IT service management specialists. Signing ceremony of the cooperation agreement was held on September 2, 2010 with the participation of Jale Akyel, IBM Turkey University Relations Leader, Prof. Dr. Abdurrahim Özgenoğlu, Rector of Atılım University and Prof. Dr. Ali Yazıcı, …
the next IPS² Spring School is going to be organized at the University of Kaiserslautern, Germany during 4th – 8th April 2011. The Spring School will be accessible for all CIRP Research Affiliates as well as the Research Assistants and PHD-students of the CIRP working group members. The maximum number of participants will be 20. …