Free IBM RedGuides about Smarter Planet topics

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This IBM® Redguide™ publication is the first paper in the Smarter Cities™ Series of Redguide publications. This particular guide provides insight into the IBM Smarter Cities vision and explains how information and technology can help make cities smarter. It focuses on the foundation that is used to build a smarter city. It also explains how data and information found at all levels of the city are critical to understanding and making good decisions for the city and its citizens. This guide delves into the issues around data including the sharing of information and ensuring that individual and business data is secured. It also provides a high-level architecture and ideas that will help in the transformation of cities.

see this web site:  http://www.redbooks.ibm.com/abstracts/redp4733.html?Open

AND MORE…

This series of Redguide publications is intended for IT architects and city officials who are interested in identifying ways to make their city smarter. This series includes the following guides, which will be available soon:

  • Smarter Cities Series: Introducing the IBM City Operations and Management Solution, REDP-4734
  • Smarter Cities Series: Understanding the IBM Approach to Efficient Buildings, REDP-4735
  • Smarter Cities Series: Understanding the IBM Approach to Water Management, REDP-4736
  • Smarter Cities Series: Understanding the IBM Approach to Traffic Management, REDP-4737
  • Smarter Cities Series: Understanding the IBM Approach to Public Safety, REDP-4738
  • Smarter Cities Series: Understanding the IBM Approach to Energy Innovation, REDP-4739

 

Luxembourg, 5-7 September, international workshop

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As part of the IEEE Commerce and Enterprise Computing (CEC 2011) event this September there are several workshops.  We call your attention to the workshop on “Convergence of Business Architecture, Business Process Architecture, Enterprise Architecture and Service Oriented Architecture“.

Important dates:

Submission deadline: June 15, 2011
Notification of acceptance: June 30, 2011
Camera-Ready copy due: July 10, 2011
Conference and Workshop program: TBA

Service Oriented Systems Engineering conference Dec 12-14 CFP

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The 6th IEEE International Symposium on

Service-Oriented System Engineering

December 12-14, 2011,  Irvine, CA, USA

Collocated with SOCA, KSEM, RTSOAA and KASTLES

Sponsored by: IEEE Computer Society;

Co-sponsored by: Arizona State University, San Jose State University, Tokyo Institute of Technology, Oxford Brookes University, University of Leeds.

Call for papers on business models

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Industrial Marketing Management

Special Issue on

Business Models – Exploring value drivers and the role of marketing

Submission Deadline: January 31, 2012

Guest Editors: Michael Ehret, Jochen Wirtz and Vishal Kashyap

Business Modelling – The rise of a Management Concepts and the need for Research

Business models have captured growing attention in academic research on strategic management and innovation.  Driven by the performance of open business models practiced by companies like Procter & Gamble or IBM, researchers have started to study conditions, policies and performance of business models. This call for papers seeks research on business modelling in business-to-business environments.  Business-to-business case studies of business modelling are quite welcome.

Business models have captured growing attention in academic research on strategic management and innovation. Crucial functions are to articulate a value proposition, identify a target segment and revenue generation mechanism, define the structure of the value chain, estimate the cost structure and profit potential, describe the position of the firm within the value chain and formulate  competitive strategies (Chesbrough 2010).

While most published research highlights the potential unlocked by open business models, it rarely provides valid concepts for antecedents or theoretical reasons for the performance of a particular business model in a particular context.

Despite their close relation to genuine marketing topics (value proposition, market segmentation, marketing channels), and their implications for growing markets for business-services and rising significance of inter-organizational marketing approaches, little research in marketing can be found. The accelerating rate of adoption of business modelling by managers raises significant implications and opportunities for marketing researchers:

  • Systematic Features of Business Model Performance: Pioneering studies of business models focused on the potential unlocked by opening up of business models. However there is evidence that open business models can and do fail on the project level (as Qualcomm’s digital cinema, see Chesbrough 2006), the firm level (Chesbrough 2006) or on industry level (as the Bio-Pharma collaboration, see Pisano 2006). What are the salient antecedents, policies and practices that drive the performance of a business model?
  • Implications of Business Models for B2B Marketing: How does the adoption of business models by strategic management affect market opportunities and the design of marketing strategies? What are the implications for the design of marketing channels, the use of marketing partnerships and the segmentation of customers? How do business models affect product policy, e.g. via a growing share of services? Do business models open up new options for pricing and what methods can support pricing decisions? How can business model design help to tap into the potential of social networks for marketing?
  • Open Business Models and the Rise of Inter-organizational Marketing approaches: To the extent that companies are adopting open business models, inter-organizational marketing approaches are gaining ground (e.g. Ehret and Wirtz  2010, Chesbrough 2011). What are the antecedents to the performance of inter-organizational collaboration? How do governance structure and contract arrangements impact the performance of business models? How does relationship management affect the performance of a certain business model?
  • Open Business Models and the rising significance of services: A significant implication of the opening-up of business models is the growing significance of external sourced services as an alternative to internal operations of a firm. How is the re-organization of businesses related to access to business services and their performance? What opportunities and challenges arise for the positioning of service firms?

This Special Issue explores foundations for systematic business model design and its implications for marketing research and management. Our major interest is on linking empirical findings to an underlying understanding of the rationale of business modelling that empowers our competencies to design well performing business models.

Business Models and Marketing – Towards a systematic approach

The opening-up of business models has been driving the evolution of new markets and is affecting the performance of marketing programs. Open business models call for a growing share of inter-organizational marketing approaches and a stronger emphasis on service-strategies. This special issue presents empirical data and conceptual contributions and integrates them towards a systematic treatment of business models and their impact on marketing practices and their performance. It provides an account of how business models have been transforming markets and called for emerging marketing practices. The contributors open-up an avenue for systematic empirical studies of the antecedents of open business models, validate theories of systematic forces affecting business model design and analyse the performance of marketing practices in the context of business model design. Thus this special Issue provides the first systematic attempt to elucidate the relevance of business modelling for marketing and expose it to a systematic academic study.

References

Chesbrough, Henry (2010): Business Model Innovation: Opportunities and Barriers. Long Range Planning 43 (2010), pp. 354-363.

Chesbrough, Henry (2011): Open Services Innovation: Rethinking Your Business to Grow and Compete in a New Era [Hardcover], San Francisco (Wiley) 2011.

Chesbrough, Henry (2006) open Innovation: The New Imperative for Creating and Profiting from Technology. Boston. MA (Harvard Business School Press), pp.2006.

Ehret, Michael and Jochen Wirtz (2011): Division of Labor between Firms: Business Services, Non-Ownership-Value and the Rise of the Service Economy, Service Science Vol.2, No.3 (Fall 2010), pp. 136-145

Pisano, G.P. (2006a) Science Business: The Promise, the Reality and the Future of Biotech Bos

See this paper for more background:  https://service-science.info/wp-content/uploads/2011/05/EHRET_WIRTZ

Journal of Service Research Call for Papers

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Journal of Service Research calls for submissions for a special interdisciplinary issue on IT-related service. Much of the radical transformation of the world economy from an industrial to a post-industrial service society comes from the contribution of information technology (IT) to service sectors and from IT as service. This special issue is multidisciplinary in nature as many disciplines play a role in the service economy. We invite scholars from marketing, information systems, operations management, human resources, finance/accounting, economics, and organizational research to submit papers on IT-related service. We are particularly interested in papers that consider the productivity and quality of IT-related service and focus on the relationship with customers (including B2C, B2B and C2C), in contrast to technology-centered approaches to service management and business interaction. Papers that include empirical, analytical, and conceptual approaches that develop or extend theory are welcome. Topics of interest include, but are not limited to:
IT’s role in providing cost-effective service
IT mediated or supported self-service
IT-related service productivity, quality, and customer satisfaction
IT servitization
IT-related service innovations and business transformation
IT-related service management and marketing
IT-related service value networks
IT service, customer service, and service satisfaction
IT-related service and consumer behavior
IT-related service and employee attitudes and behavior
IT-related service economics and pricing
IT-related service engineering, systems, and computing

We expect this special issue to lead to significant cross-fertilization across fields and, therefore, to particularly high impact for the papers. The issue is sponsored by the National Science Council of Taiwan and the Center for Excellence in Service at the University of Maryland.
The best paper will receive a first-place award of $2,000, and up to three additional papers will receive honorable-mention awards of $1,000 each. In addition, each award will include an invitation for the paper to be presented at the Frontiers in Service Conference in 2013 (with complementary registration) that will coincide with the publication of the special issue.

Please submit manuscripts to http://mc.manuscriptcentral.com/journsr and designate “Special Issue on IT-Related Service.”

Submission Deadline: February 1, 2012; Expected Publication Date: August 2013

Editor
Katherine N. Lemon, Boston College

Invitation to Summer School in Services SEM2011

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Dear PhD-candidates, Researchers, Friends and Colleagues.

The Aalto University School of Science and the Department of Industrial Engineering and Management announce that the 6th annual Summer School in Services (SEM2011) will be held in Espoo, Finland from Sunday August 28th, 2011 to Wednesday 31st, 2011.  The summer school targets PhD students around the world to participate in a multidisciplinary doctoral seminar lead by distinguished academics. Please find a tentative schedule below:

Sun 28th August // Informal dinner
Mon 29th August // Morning: Keynote by Prof. Christian Grönroos and company case / Afternoon: Track interaction with faculty and students
Tue 30th August // Morning: Keynote by Prof. Eva Brandt and company case / Afternoon: Track interaction with faculty and students
Wed 31st August // Wrap-up day for students and faculty research discussion session

This year the scope of the Summer School focuses widely on Services, and in particular on two Tracks.

–> Track 1: Co-creation of value in Services (approx 9 doctoral students, 3 students per sub-track)
Lead by the distinguished Professor Christian Grönroos from the Hanken School of Economics

Sub-track 1.1 Co-creation of value in Industrial Services (Lead by Prof Jan Holmström and/or Saara Brax from Aalto university, School of Science)
Sub-track 1.2 Co-creation of value in Social and Healthcare Services (Lead by Prof Paul Lillrank and/or Karita Reijonsaari from Aalto university, School of Science)
Sub-track 1.3 Co-creation of value in technologically enabled services (Lead by Prof Virpi Tuunainen from Aalto university, School of Economics)

–> Track 2: Service design (approx 9 doctoral students, 3 students per sub-track)
Lead by distinguished Professor Eva Brandt

Sub-track 2.1 Service design – what is the role of the customer? (Lead by Prof Marja Toivonen from VTT)
Sub-track 2.2 Experiential service design (Lead by Anu Helkkula from Aalto university, School of Science)
Sub-track 2.3. Service design and service strategy (Lead by Tuuli Mattelmäki from Aalto university, School of Art and Design and/or Prof Maria Holmlund-Rytkönen from the Hanken School of Economics)

The students will be asked to prepare abstracts and short papers which they will present in their sub-tracks at the summer school. Each faculty member will be asked to read and comment on the papers and presentations within their sub-tracks. As a result the students receive valuable comments from their peers and respected faculty on their papers as well as 2 credits for participating. There are no length or style requirements concerning the abstract or the short paper.

We do hope that when submitting their abstract, students should mention their name, university, major, and the sub-track they wish to participate in. The updated schedule for PhD students is:

Abstract submission by (can be extended upon request): 20th May, 2011
Notice of acceptance: latest 30th May, 2011
Short paper submission: 15th July, 2011

The Open Door events that include Keynote Lectures and Company Cases are open for everyone. The whole course, including the Open Door events as well as PhD sessions, is open for PhD students only. Registration and short paper submission is required. Participants will be responsible for their travelling and accommodation costs. We will provide information on recommended hotels in Helsinki. The course is equivalent to 2-4 ECTS credits.

Please, do not hesitate to contact us for further information. For more information, please visit our website. The web-pages will be updated as further information is available.
http://www.sem2011.tkk.fi/index.htm

We hope to see you at SEM2011!