Reminder: Management and Service Science (MASS 2012) – new deadline March 12th

Reminder  Notice

 

Just a friendly reminder that the deadline for submitting papers to MASS 2012 extended to: March 12, 2012

 

CALL FOR PAPERS

The 6th International Conference on Management and Service Science (MASS 2012) will be held from August 10~12, 2012 in Shanghai, China. We cordially invite you to participate this conference.

 

All accepted papers will be included in IEEE Xplore and indexed by Ei Compendex. Selected outstanding papers from MASS2012 will be considered for publishing in relevant journals cited by SCI or Ei Indexed.

 

For more information, please visit www.massconf.org/2012/ or contact:

Email: mass@scirp.org

 

CFP: INFORMS Beijing 2012 due by March 5

ABSTRACT SUBMISSION DEADLINE EXTENDED

INFORMS/Beijing 2012 paper abstracts due by March 5, 2012

Update: Please take a moment to visit the INFORMS/Beijing 2012 conference website if you haven’t recently done so (in particular the page that features the four plenary speakers). Several of the plenary talks are on issues of interest to Service Science members.

http://meetings2.informs.org/beijing2012/index.html
http://meetings2.informs.org/beijing2012/plenaries.html

2012 INFORMS International Meeting, Beijing, China

We would like to cordially invite you to join the Service Science Section at the 2012 INFORMS International Meeting in Beijing, the capital of China with over 5,000 years of history and many historic sites to visit. Beijing is one of the most visited locations in the world. Every year millions of people visit Beijing to see the capital of China, a fast changing metropolitan city of old and new. Beijing is a sleepless city, so you can easily find something for you at any time for whatever you like.

The theme for INFORMS International Beijing 2012 is “OR/MS for a Sustainable World.” Across the globe, industries are creating sustainable approaches to meet contemporary needs for natural resources, products and services. The Service Science community is at the heart of this development, generating new ideas and technologies to enable this change. The meeting will be held June 24-27 at the National Convention Center. The conference is under the leadership of Jian Chen, Tsinghua University, as General Chair.

We would like to invite you to submit a paper abstract for the Service Science Cluster at this meeting.

To submit a paper abstract, please mail your first and last name, email address, and the title of your abstract or session to the Service Science Cluster Review Coordinator – Gregory Heim (gheim@mays.tamu.edu). You will receive a confirmation for you to submit the abstract information online. As an author, you will need to submit a short abstract (50 words) to the conference website by March 5, 2012. More information regarding the meeting and submission guidelines is available at: http://meetings2.informs.org/beijing2012/callforpapers.html.

Thank you for your support of the Service Science Section. We look forward to seeing you in Beijing!

Greg

Gregory Heim
Associate Professor
Mays Research Fellow
Department of Information & Operations Management
Mays Business School at Texas A&M University
320 Wehner Building, 4217 TAMU
College Station, TX 77843-4217
http://www-info.tamu.edu/
gheim@mays.tamu.edu
979.845.9218
_______________________________________________
Service-science-section mailing list
Service-science-section@list.informs.org
http://list.informs.org/mailman/listinfo/service-science-section

INFORMS 2012 Annual Meeting in Phoenix, AZ Oct. 14-17

Dear Service Science Section colleagues,

The Service Science Section will sponsor a cluster of research sessions at the INFORMS 2012 Annual Meeting in Phoenix, Arizona, October 14-17, 2012. If you would like to serve as a Session Chair and organize a sponsored session for the Service Science Section cluster, please contact Greg Heim (gheim@mays.tamu.edu).

The aims of the Service Science Section fit well with the theme of the meeting, INFORMATICS RISING, which blends the growing role of OR/MS techniques for understanding natural and artificial systems and couples them with computing and communication technologies to drive decision making to enrich lives and enhance our professional activity. Key thematic areas for the conference include healthcare delivery, security, global enterprise, sustainability, and education as well as the underlying tools of the profession.

Again, if you would like to chair a session, please contact Greg Heim (gheim@mays.tamu.edu) as soon as you have identified a tentative topic focus for the intended presentations in your session.

The deadline for authors to submit abstracts is May 15, 2012.

For more details about the Phoenix conference, please visit the conference website at: http://meetings2.informs.org/phoenix2012

Sincerely,

Gregory Heim
Associate Professor
Mays Research Fellow
Department of Information & Operations Management
Mays Business School at Texas A&M University
320 Wehner Building, 4217 TAMU
College Station, TX 77843-4217
http://www-info.tamu.edu/
gheim@mays.tamu.edu
979.845.9218
_______________________________________________
Service-science-section mailing list
Service-science-section@list.informs.org
http://list.informs.org/mailman/listinfo/service-science-section

Job Posting: Research Fellow in Through-life Engineering Services (2 year fixed term)

Research Fellow in Through-life Engineering Services
(2 year fixed term)
Cranfield University – EPSRC Centre for Innovative Manufacturing in Through-life Engineering Services – School of Engineering
Industrial Partner: Rolls-Royce
£29,498 to £32,878 per annum
 
 
 
The £10.5 million EPSRC Centre for Innovative Manufacturing in Through-life Engineering Services will provide world-class capability in the UK to enable industry to deliver high value products with outstanding availability, predictability and reliability with the lowest life cycle cost. The Centre core partners include Rolls-Royce plc, BAE Systems, MoD and Bombardier Transport.
You will join the new Centre to perform research on system design for engineering service to reduce whole life cycle cost, manage the project, perform example design tasks and publish widely.
You must have a PhD (or be close to completing) in an area relevant to this exciting industrial systems application, such as electrical/ mechanical/manufacturing/ production/electronics/mechatronics engineering and will be keen to develop new engineering solutions and technologies to support industry. Prior experience and background in the subject area of the project will be preferred.
Apply online now at www.cranfield.ac.uk/hr or contact us for further details on
E: hr@cranfield.ac.uk or T: +44 (0)1234 750111 ext 2342. Please quote reference number C/1041A.
Previous applicants need not reapply.
Closing date for receipt of applications:  15 February 2012
Interviews will be held in March 2012
 
Best Wishes,
Essam
=====================================
Dr. Essam M. Shehab
Senior Lecturer in Product and Service Engineering
 
Cranfield University, Building 50, Cranfield, Bedford MK43 0AL, UK
W: +44 (0) 1234 750 111 Ext 5241
 
 

Call for Papers: Art & Science of Service Conference

Attached is the Meeting Announcement and the Call for Papers for this year’s Art & Science of Service Conference that will be held at Maastricht University in Maastricht, The Netherlands on June 27-29, 2012.

 

The website for the conference will be up and running shortly.

 

Because of the delay in getting the website up, we have postponed the deadline for the Call for Papers to March 1 (for refereed papers) and April 1 (for abstracts).

 

If you wish to submit your papers now, please send them directly to Joy Field at Boston College at joy.field@bc.edu

 

As always, please let me know if you have any questions or need additional information about the conference.

 

Sincerely,

 

Mark M. Davis

Professor of Operations Management

Bentley University

 

Attachment:

2012 Maastricht – Call for Papers – DSI

Call for Papers: Smart Applications for Smart Cities: New Approaches to Innovation

 

http://www.openlivinglabs.eu/news/call-papers-smart-applications-smart-cities-new-approaches-innovation

Special issue of the Journal of Theoretical and Applied Electronic Commerce Research

Guest Editors: Hans Schaffers, Carlo Ratti and Nicos Komninos

The Journal of Theoretical and Applied Electronic Commerce Research is planning a special issue on Smart Applications for Smart Cities: New Approaches to Innovation.

Cities are complex, networked and continuously changing social ecosystems, shaped and transformed through the interaction of different interests and ambitions. Ensuring employment, sustainable development, inclusion and quality of life are important concerns. Infrastructures of cities, addressing these concerns, comprise a diversity of services such as healthcare, energy, education, environmental management, transportation and mobility, public safety. Increasingly these services are enabled by broadband infrastructures, wireless sensor networks, Internet-based networked applications, open data and open platforms. The concept of “smart cities” has emerged during the last few years to describe how investments in human and social capital and modern ICT infrastructure and e-services fuel sustainable growth and quality of life, enabled by a wise management of natural resources and through participative government (Caragliu, Del Bo, Nijkamp).

However truly smart – and real – cities are driven bottom up by citizens and organizations as innovators rather than by top down visions and plans that ignore the innovative potential of grassroots efforts, while governments should play the role of mediator bringing companies, research organizations and creative people to work in concert (Ratti, Townsend). The connection between smart environments and bottom-up innovation practices in the framework of cities and urban agglomerations is the main focus of the Special Issue. In particular we  explore how collaboration platforms, embedded systems, open data, and semantic web technologies sustain a new round of innovation  driven by the creativity of the population and the collective intelligence of collaboration.

The concept of Living Labs takes its point of departure in the consideration of people as innovators, and envisions environments of open and user driven innovation. As infrastructures and social networks become more advanced and widespread, the role of the Internet as an enabler of city services has  become more important for urban development. Cities are increasingly assuming a critical role as drivers of innovation in areas such as health, inclusion, environment and business, a trend that will surely continue as more people and devices will become part of  the Future Internet even than are connected today. Cities are increasingly becoming a living lab itself, a playground of innovation and transformation.

In this landscape, different traditionally separated streams of scientific research are coming together. New research challenges emerge in and across areas such as urban development and spatial planning, network infrastructure, technology platforms, services and applications, user behaviour, service engineering, innovation theory and urban economics. Also new methodological approaches to research and innovation emerge, such as design science, action research, living labs methodologies, testbed methods and tools, which need a more solid and empirically based foundation in theory as well as in practice. This special issue aims to advance our understanding of the emerging or already more mature research challenges at the cross point of the different areas mentioned. Such understanding will help academics and practitioners to explore new directions and generate knowledge and solutions towards smarter cities.

Subject Coverage 

We specifically encourage papers related to user centered approaches for innovation focusing on smart applications, aiming for a transformation towards smarter cities. Papers may cover smart applications for smart cities, addressing the participative design, implementation and validation aspects. We also solicit methodologically oriented papers on new, non-traditional approaches to citizen-centric innovation for smart cities. Particular topics to be addressed might include, but are not limited to the following :

  • User driven innovation facilitating participative urban development
  • Innovation Labs facilitating urban planning, development and transformation
  • Citizen participation in urban and regional planning and decision-making and governance
  • Internet-enabled infrastructures, services and networked applications for smart cities
  • Smart applications for innovation based on Internet of Things and Internet of Services paradigms
  • Wireless sensor networks and smart sensor-based networked applications in urban areas
  • Cloud computing, service models and smart city solutions enabling innovation
  • Standardisation and open interfaces of smart city systems, platforms and applications
  • Smart applications based on Semantic Web, Linked Data, Ontologies
  • Infrastructures and applications for new public urban services such as water, energy, healthcare, environmental monitoring, traffic management, intelligent transportation, e-government
  • Smart grids for utility infrastructures and services in urban areas
  • E-work and e-business applications
  • Design, implementation and evaluation of smart applications
  • Case studies of user driven innovation for smart(er) cities.

 

Notes for Intending Authors

We are seeking original manuscripts on conceptual and methodological issues related to qualitative research on e-marketing and online consumer behaviour, as well as papers which report on the results of qualitative empirical research in the field.

Submitted papers should not have been previously published nor be currently under consideration for publication elsewhere.

 

Author guidelines can be found at http://www.jtaer.com/author_guidelines.doc. All submissions will be refereed by at least three reviewers. Submissions should be directed by email to hans.schaffers@aalto.fi with copy to ratti@mit.edu and komninos@urenio.org.

 

For more information, please visit the following web site: http://www.jtaer.com.

 

Important dates

­Full paper submission: 1 May 2012

­Notification of acceptance: 1 July 2012

­Revised submission: 1 August 2012

­Final acceptance notification: 15 August 2012

­Camera ready version of paper: 15 September 2012

­Publication: December 2012

 

Guest Editors

Prof. Hans Schaffers

Aalto University School of Economics

Centre of Knowledge and Innovation Research (CKIR)

http://ckir.aalto.fi

E-mail: hans.schaffers@aalto.fi

 

Prof. Carlo Ratti

MIT Senseable City Laboratory

http://senseable.mit.edu

E-mail: ratti@mit.edu

 

Prof. Nicos Komninos

Aristotle University of Thessaloniki

Urban and Regional Research Unit (URENIO)

www.urenio.org

E-mail: komninos@urenio.org

 

To recommend JTAER to ISI Thomson Reuters you must fill up a recommendation form in Recommending JTAER with the requested information and submit it.

CFP: Management and Service Science (MASS 2012)

CALL FOR PAPERS

The 6th Int’l Conf. on Management and Service Science (MASS 2012)

Aug.10~12, 2012    Shanghai, China

he 6th International Conference on Management and Service Science (MASS 2012) will be held from August 10~12, 2012 in Shanghai, China. More details please visit conference website: www.massconf.org/2012/

 

The deadline of paper submission is on Feb 10, 2012.

 

We cordially invite you to participate this conference.

 

Publication:

All accepted papers will be included in IEEE Xplore and indexed by Ei Compendex.

IEEE Catalog Number: CFP1241H-CDR

ISBN: 978-1-61284-874-7

Selected outstanding papers from iCBBE2012 will be considered for publishing in relevant journals cited by SCI or Ei Indexed.

 

Topics:

Engineering Management Information and Systems Security
Innovation and Entrepreneurship Theories of Information and System Security
Supply Chain Management Organizational Issues of Information
Human Resource Management The Impact of Regulations on Information Security
Project and Quality Management Economics of Information and System Security
Environment and Energy Management Secure Information Systems Architecture
Service Management Software Agent based Systems in Logistic
Service Sciences The Social Aspects of Information Technology
Service Economy and Policy Knowledge Management
National Infrastructure Management Knowledge Management
E-Commerce and E-Government Semantic Web and Data Mining
E-Commerce Logistic Flows Decision Support System
Decision Support Models and Systems Information System Applications
Mobile Commerce and Business Models Enterprise Information System Integration
Data and Knowledge Visualization Web Services Model and Application
Financial Management The Impact of MIS on Economic Development
Financial Innovation MIS Teaching Methodology
Financial Engineering MIS Curriculum Arrangement
Investment and Financing Information Technology in Education
Risk Management Healthcare Information Systems

 

Important Dates:

Paper submission due:    Feb. 10, 2012

Acceptance notification:   Before Apr. 10, 2012

 

Best Regards,

 

The secretary of MASS

TEL: +86-155 2742 6990

Email: mass@scirp.org

Global Perspectives on Service Science: Japan – RFP Book Chapters

Dear Service Scientists/Engineers/Researchers/Educators/Practioners in Japan,

We are looking for your chapter submissions to “Global Perspectives on Service Science: Japan”.

With best wishes,
Yuriko Sawatani, Ph.D.
Fellow, Service Science, Management and Engineering, Japan Science and Technology Agency (JST)

 

P.S. Books for other nations coming soon, for other nations please contact…

Stephen K. Kwan         <stephen.kwan@sjsu.edu>

==========     Service Science: Japan     ===============
Please send us by  Feb. 15th, 2012 , chapter title, authors (indicate which
one is the corresponding author), their affiliations, abstract, some
potential keywords, and the completed chapter. The abstract should be about
200-300 words in length (no more than 1 page) and describe your chapter and
its thematic contribution to the volume.

You can request the Springer Manuscript Guideline file and a sample
chapter from a previous Springer volume that will help you in organizing and
formatting your chapter.

Please do not hesitate to contact us if you have questions and let us know
if we could be of further assistance.

Regards,
Yuriko Sawatani         <y2sawata@jst.go.jp>

Stephen K. Kwan         <stephen.kwan@sjsu.edu>

Jim C. Spohrer         <spohrer@almaden.ibm.com>

Global Service Jam – 48 hours to change the world

On 24 February, 2012, people who are interested in service and using a design-based approach to problem solving and creativity will meet all over the globe. In a spirit of experimentation, co-operation and friendly competition, teams will have 48 hours to develop brand new services inspired by a shared theme. On Sunday at 3pm, they publish them to the world.

 

For More Information:

http://www.globalservicejam.org/

 

Journal of Service Research Special Issue on IT-Related Service: A Multidisciplinary Perspective

Journal of Service Research calls for submissions for a special interdisciplinary issue on IT-related service. Much of the radical transformation of the world economy from an industrial to a post-industrial service society comes from the contribution of information technology (IT) to service sectors and from IT as service. This special issue is multidisciplinary in nature as many disciplines play a role in the service economy. We invite scholars from marketing, information systems, operations management, human resources, finance/accounting, economics, and organizational research to submit papers on IT-related service. We are particularly interested in papers that consider the productivity and quality of IT-related service and focus on the relationship with customers (including B2C, B2B and C2C), in contrast to technology-centered approaches to service management and business interaction. Papers that include empirical, analytical, and conceptual approaches that develop or extend theory are welcome. Topics of interest include, but are not limited to:

– IT’s role in providing cost-effective service
– IT mediated or supported self-service
– IT-related service productivity, quality, and customer satisfaction
– IT servitization
– IT-related service innovations and business transformation
– IT-related service management and marketing
– IT-related service value networks
– IT service, customer service, and service satisfaction
– IT-related service and consumer behavior
– IT-related service and employee attitudes and behavior
– IT-related service economics and pricing
– IT-related service engineering, systems, and computing

We expect this special issue to lead to significant cross-fertilization across fields and, therefore, to particularly high impact for the papers. The issue is sponsored by the National Science Council of Taiwan and the Center for Excellence in Service at the University of Maryland. The best paper will receive a first-place award of $2,000, and up to three additional papers will receive honorable-mention awards of $1,000 each. In addition, each award will include an invitation for the paper to be presented at the Frontiers in Service Conference in 2013 (with complementary registration) that will coincide with the publication of the special issue.

Please submit manuscripts to http://mc.manuscriptcentral.com/journsr  and designate “Special Issue on IT-Related Service.”

New Submission Deadline: April 1, 2012; Expected Publication Date: August 2013

Editor
Katherine N. Lemon, Boston College

Guest Co-editors
Ming-Hui Huang, National Taiwan University
Roland T. Rust, University of Maryland