CFP: IAMOT 2013 Brazil (Deadline Nov 1)

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IAMOT 2013 Brazil

The 22nd International Conference on Management of Technology
April 14-18, 2013
Porto Alegre, Brazil
“Science, Technology and Innovation in the Emerging Market Economies”

Announcement and Call for Papers

Conference Focus
Developed countries of the 20th century remain strong, and are being joined by newcomers. This created opportunities for researchers, scholars, and businesses to tackle new problems in a variety of technology fields.
The IAMOT 2013 conference about Science, Technology and Innovation in the emerging market economies will address these problems and provide solutions and experiences. The conference will shed light on the role of these markets in the global knowledge economy for present and future challenges.
Brazil is the largest country in Latin America. It spreads across almost half (47.3%) of South America. With its unique development experience, Brazil is the perfect place to host the first International Conference on Management of Technology in Latin America.
The conference will take place in Brazil’s southernmost state, Rio Grande do Sul, which is a strategic area for MERCOSUL (Mercado Común del Sur – Common Southern Market) due to its proximity to and intense trade with Argentina and Uruguay in addition to Chile and Paraguay.
Who Should Participate
Presidents and Chief Executive Officers
Chief Technology Officers and Strategists
Vice-Presidents of Corporations
Governmental and organizational Policy Makers
Economists
R&D Directors and senior-level Managers
Entrepreneurs and Technology Innovators
Managers in Services, Finance, Marketing, Economics
roject and Operations Managers
Technology Engineers
tudents seeking degrees in MOT, MBA, EMBA, and related issues.
Educators involved in Technology, Innovations, Engineering, Management, and Industrial Administration.
Venture Capitalists and Investors
Senior-level scientists

Tracks
Economic and Social Impact of Technology Development
Social Impact of Technology Development
MOT Education and Research
Innovation, Technology Nurturing and Incubation
National and Regional Technology Policies and Infrastructure
Small and Medium Enterprises
Technology Transfer, Marketing and Commercialization
Technology Foresight and Forecasting
Information and Communication Technology Management
The Integration of Technology and Business Strategies
R&D Management
Project and Program Management
Industrial and Manufacturing System Technologies
Logistics and Supply Chain Management
Management of Technology in Developing Countries
Theory of Technology
Emerging Technologies
Technology and Competitiveness
Transportation Technology and its Management
Management of Biosciences and Medical Technology
Managing Energy Technology (Smart Grids, Renewable, Green Technologies, Oil and coal)
Managing Security/Privacy Technology and Policies

Deadlines
Submission of Abstract (by or before): November 1st, 2012
Notification of Acceptance (by or before): December 1st, 2012
Submission of Full Paper: January 4th, 2013
Notification of Paper Acceptance/Revision: February 22th, 2013
Final Version: March 8th, 2013
Abstracts can be submitted through the conference website
http://www.iamot2013.ea.ufrgs.br

and also accessible through the IAMOT website
http://www.iamot.org

 

 

 

 

 

Nominate Editor-In-Chief “Service Science” (Deadline Oct 31)

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Call for Nominations
Editor-in-Chief, Service Science
Nomination deadline: October 31, 2012

The journal Service Science was brought under the auspices of INFORMS in 2012. Consistent with INFORMS policy, we are conducting a full search for the next Editor-in-Chief of Service Science. INFORMS President Terry Harrison has appointed Professor Gregory Heim as chair of the search committee.

All members of INFORMS are invited to participate in this process. The committee seeks opinions on the current state of the journal and recommendations for change, as well as suggestions and nominations of candidates for Editor-in-Chief.
Qualifications for the Editor-in-Chief of Service Science include, foremost, a demonstrated interest in a broad range of topics at the interface of service design, engineering, management, and marketing, and a demonstrated record of research in the service science field. Additional qualifications include the following:

• Dedication to and enthusiasm for the Service Science journal
• Significant editorial experience
• A vision of the role of scholarly publications in the electronic age
• Commitment to the workload involved
• Ability to manage the editorial process effectively and efficiently

Information about the journal can be obtained at the website, http://servsci.journal.informs.org.

Members of the search committee are Richard Burton (Duke University), liaison from the INFORMS Publications Committee; Rema Padman (Carnegie Mellon University); James Spohrer (IBM Almaden Research Center); Rohit Verma (Cornell University); and Gregory Heim (Texas A&M University), committee chair.

Opinions and recommendations are welcome and may be communicated to the chair of the search committee:

Gregory R. Heim
Department of Information & Operations Management
Mays Business School at Texas A&M University
320 Wehner Building, 4217 TAMU
College Station, TX 77843-4217 USA
gheim@mays.tamu.edu
979-845-9218 phone; 979-599-3669 cell; 979-845-5653 fax

Please submit nominations by October 31, 2012. Nominating statements should consist of a summary of the nominee’s qualifications and experience. Self-nominations are welcome. Materials should be sent to Gregory Heim, search committee chair, by email to gheim@mays.tamu.edu.

Inspiration – Rebuilding Service Systems

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Meet the Superhumans
http://www.youtube.com/watch?v=kKTamH__xuQ

Paralympics – Dreaming of challenges rebuilds the human spirit
http://www.youtube.com/watch?v=mGTzNS183ZY

Science fiction foreshadows future: Rebuilding stronger than before
http://www.youtube.com/watch?v=HofoK_QQxGc

Service science is not simply about the measures of productivity (providers), quality (customers), compliance (authorities), and innovation (competitors). It is also about understanding how regional ecosystems improve measures of innovativeness, equity, sustainability, and resilience. This involves a search for the forces (value propositions and governance mechanisms) and the actors (individuals and institutions) that will improve our understanding of what makes us human.

People are the fundamental service systems, the building blocks of dreams, challenges, and co-creation of value.

The Games People Play: Value-Cocreation
Cooperation that co-elevates capabilities to compete in rankings, while building stronger identities and reputations of service system entities

Also see, Learning in an Age of Rapid Technological Change:
Two Future Paths and the Meaning of Learning
https://service-science.info/archives/2096

Proceedings 4th International Symposium on Services Science (Leipzing Germany)

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Proceedings of the 4th International Symposium on Services Science
Leipzig (Germany), September 25, 2012 
http://nbn-resolving.de/urn:nbn:de:bsz:15-qucosa-95475

Services Science is a new research discipline that has received, over the last years, a growing attention from academia and practice. It combines research from various fields which have evolved more or less independently and is concerned with the development and management of service products. Whereas theories from organizational and marketing science usually capture the nature of
these products, engineering disciplines focus on shaping and developing these information goods, and the information systems field on integrating services as encapsulated application functionalities
by using standardized (XML) interfaces. All these research streams converge in the new interdisciplinary area of Services Science which integrates the principles, design, and management of economic and technical services.
For the fourth time, the \\\\\\\”International Symposium on Services Science (ISSS)\\\\\\\” offered an outstanding platform for the advancement and discussion of research in Service Science. In 2012, the ISSS focused on knowledge-intensive business services, also known as Smart Services, and their application in theory and practice. The ISSS was part of the Multi-Conference SABRE (Software, Agents and Services for Business, Research and E-Sciences, 24th-25th September 2012) and was held in Leipzig, Germany as a one-day event on the 25th September, 2012.
The symposium was organized by the Information Systems Institute and the Department of Computer Science at the University of Leipzig as well as the Institute for Applied Informatics (InfAI), Fraunhofer MOEZ and the Leipziger Informatik-Verbund (LIV). As reflected in the conference proceedings, the sessions included in the agenda dealt with Smart Services from different perspectives: Smart Services in Theory and Practice, Smart Services in Management and Application,
and Smart Services in High-Tech-Sectors. Although the official language of the conference is English, the authors had the opportunity to write their research contributions in English or German.

 

Proceedings of the 4th International Symposium on Services Science
Leipzig (Germany), September 25, 2012 
http://nbn-resolving.de/urn:nbn:de:bsz:15-qucosa-95475

 

CFP: 2013 Frontiers in Service – Taipei, Taiwan (submit abstract by Nov 20)

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2013 INFORMS/AMA Frontiers in Service Conference Call for Papers
 
July 4-7, 2013, Taipei, Taiwan
http://www.im.ntu.edu.tw/frontiers2013
Conference Co-Chairs: Ming-Hui Huang, A. Parasuraman, and Katherine N. Lemon
 
The 22nd annual Frontiers in Service Conference will be July 4-7, 2013 in Taipei, Taiwan, hosted by the College of Management at the National Taiwan University. The 2013 Frontiers in Service Conference, sponsored by INFORMS, the American Marketing Association, the University of Maryland’s Center for Excellence in Service, the National Science Council, Taiwan, and IBM, is the world’s leading annual conference on service research and management. It attracts prominent thought leaders and industry experts from around the world to share cutting-edge knowledge and best practices on how to improve service quality, enhance service productivity, and foster service innovation.
 
The conference will cover a wide variety of service topics, including service science, service marketing, service operations, and service management. Case studies by business practitioners are encouraged, and a “Best Practitioner Presentation” will be awarded at the conference.  The conference will also include a doctoral consortium organized by AMA SERVSIG, and a special issue of the INFORMS journal Service Science will invite selected papers from the conference.
 
Please submit an abstract online (http://www.im.ntu.edu.tw/frontiers2013) by Nov 20, 2012.

Important dates
Abstract submission deadline: Nov 20, 2012
Author notification: Dec 15, 2012
Conference dates: Jul 4-7, 2013
 
Please check http://www.im.ntu.edu.tw/frontiers2013 for further information and updates.
 
Special issue of Service Science
Selected papers will be recommended for a special issue of INFORMS’ Service Science journal for fast-track consideration.

For more information, contact:
 
Ming-Hui Huang
Distinguished Professor of E-Commerce
College of Management
National Taiwan University
huangmh@ntu.edu.tw

Roland T. Rust
Distinguished University Professor and David Bruce Smith Chair in Marketing
Executive Director, Center for Excellence in Service<br>
Executive Director, Center for Complexity in Business
Department of Marketing
Robert H. Smith School of Business
3451 Van Munching Hall
University of Maryland
College Park, MD  20742-1815
301-405-4300 TEL
301-405-0146 FAX
rrust@rhsmith.umd.edu
http://www.rhsmith.umd.edu

CfP: AIS SIG SVC Workshop, Orlando Florida December – corrected date 12/16

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CALL FOR PAPERS

SIG SVC 2012 Workshop

Workshop theme: Services Innovation

 

Saturday, December 16, 2012, 8:30-5 PM

Orlando, Florida, USA

 

IT services impact individuals and organizations at all levels, ranging from consumers and their smart phone apps, to enterprise-wide and global scale services. The global economy may be experiencing slower growth, but, even with these concerns, annual average growth of IT spending from 2011 through 2016 is forecast at around 5-6% (Gartner, IDC, 2012).  Some sectors are growing even faster with forecasts of worldwide compound annual growth rates (CAGR) of 12%-25+% for security and public IT Cloud services, respectively.

 

Digital innovation in the services economy occur in the management of IT infrastructures, application and system portfolios, data and information provision and use, and delivery and use of consumer and business services. These services innovations are found around the globe, reflecting service-oriented thinking as a fast growing paradigm. Organizations are enhancing their products and services by applying a service-oriented paradigm and exploiting information technology opportunities. There is a need to develop and apply robust research findings in the relevant management and organizational contexts related to services innovation, design, quality, architecture, delivery, execution, and the resulting customer satisfaction and business impact and value. The goal of this workshop is to advance research on phenomena related to information systems as a service and information systems-based services.

 

You are invited to contribute research papers, research in-progress papers, and cases; as well as proposals for panels, according to the following deadlines:

 

Key Dates for SIGSVC Workshop

  • Submissions due to Easy Chair before   September 30, 2012, Sunday (midnight EDT – UTC-4)
  • Acceptance Notification:                        October 15, 2012, Monday
  • Camera ready papers due:                     November 15, 2012, Thursday
  • Workshop:                                            December 15, 2012, Saturday

 

We anticipate accepting in the region of 2 panels, 10 full research papers and 10 research in-progress-papers or cases (15 minute presentations and 5 minutes discussion for each). We invite practitioner-focused cases, especially those that illustrate challenges or highlight service innovations. Additionally, we will accept at least 10 submissions as posters for presentation and discussion that address important and interesting insights that merit discussion and attention at the workshop.

 

This year’s Workshop will make awards for the best workshop paper and for the best theme paper.

 

Possible topics of applied, field and empirical research include, but are not limited to:

  • Theories, challenges and impacts of service-orientation
  • Digital innovation in information services (search, data centers, hosting industry, e-publishing, social media)
  • Services innovation & management
  • Servitizing and managing servitized IT organizations
  • Service ecosystems, service value networks, service architecture, service modularity
  • Services governance and organizational transformation, operation, measurement, and
    service offshoring
  • Alignment of IT services, IT organizations, and business impacts and value
  • Business process integration and management (BPM) of services
  • Service business models: issues of excellence and productivity
  • Commoditization of hardware, software, business processes (e.g. out-tasking, ITIL, SCORE)
  • Customer integration in service design, delivery and operation
  • Risk management or legal aspects of services
  • Service design and engineering approaches, methods and practices
  • Service systems, components, platforms, technologies, security, and architectures
  • Service provisioning, Cloud services
  • Theories and approaches for integrating and/or sourcing services computing and automated BPM
  • Theories and approaches to services innovation & management, design & engineering, modeling & simulation, and standardization
  • Theories, challenges and impacts of service-orientation
  • Service typologies and their implications for management, IT support and IT-based innovation
  • Pedagogy and teaching of services-related topics
  • Other services-related topics

 

Workshop Organizing Committee

General Co-Chairs:        Bill Hefley (US) and Sue Conger (US)

Local Organizing Chair: Stuart Galup (US)

 

Workshop Program Committee

Chair: Stephen Kwan (US)

 

Program Committee Members:


            Steven Alter (US)            Stuart Galup (US)           Akiko Orita (JP)

Roman Beck (DE)           Michael Goul (US)          Mary Tate (NZ)

Rob Benyon (ZA)            Christian Janiesch (DE)   Tuure Tuunanen (FI)

Tilo Böhmann (DE)          Paul Kontogiorgis (US)   Virpi Tuunainen (FI)

Xiuzhen Feng (CN)          Fu-ren Lin (TW)              Fons Wijnhoven (NL)


 


Registration

Registration with ICIS registration:

Early registration (before November 1):  130 USD

Late registration (after November 1):       150 USD

Student registration:                              110 USD

No social (optional):                              minus 40 USD

Registration fees include a membership of the SIG SVC for the year 2013 (20 USD).
One cannot register without the SIG SVC 2013 membership registration.

 

Facebook site

Please have a look at http://www.facebook.com/pages/SIG-SVC/233810039966915 for the latest news
and information regarding the workshop. For information about AIS SIGSVC, please see http://home.aisnet.org/displaycommon.cfm?an=1&subarticlenbr=1171 .

                                                                                      

Submission Instructions

Submit your paper as an attachment in AIS Sprouts-format (http://sprouts.aisnet.org/sprouts-style.html) to https://www.easychair.org/conferences/?conf=sigsvc2012 before September 16. We invite full papers or cases with a maximum length of 8 pages (excluding references and abstract) and research-in-progress papers with a maximum length of 4 pages. Both should include an abstract of up to 150 words.. For panel proposals, please submit a one page proposal with at least 5 persons from different institutions stating the objective, importance, expected outcomes, key statements (per participant), and proposed way of getting the workshop participants involved.

 

Proceedings & Journal Fast-Tracking

The accepted papers will be published in the AIS Sprouts working paper series after the workshop. Selected full research papers will also be invited for submission to JITTA: Journal of Information Technology Theory and Application (www.jitta.org) as full research papers.

————————————————————————————
Bill Hefley, Ph.D., CDP, COP
Clinical Associate Professor, Decision, Operations, and Information Technology
Katz Graduate School of Business & College of Business Administration
University of Pittsburgh
272B Mervis Hall
Pittsburgh, PA  15260   USA
Tel: 1-412-383-9011
e-mail: wehefley@katz.pitt.edu
web: http://www.pitt.edu/~wehefley

Job Opening: RIT Department of Service Systems (Tenure Track)

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51BR (click Search Openings, then type 51b)
Instructional Faculty
College of Applied Science and Technology
CAST Service Systems (click Search Openings, hen type 51b)
Tenure-Track
Human Resources Development
Service & Leadership Innovation
Assistant Professor
Fulltime
The College of Applied Science & Technology (CAST) is one of RIT’s nine colleges enrolling 15 percent of the university’s students. CAST is known throughout the RIT, national, and international communities as THE place of choice for an education that embraces the integration of hands-on learning and application. We have an outstanding faculty and staff, world class facilities and equipment, innovative curricula, and an infrastructure and campus that support unparalleled academic experiences. Our academic experiences occur inside and outside the classroom, academically and socially, and personally and professionally. Read more at www.rit.edu/cast.

The Department of Service Systems (DSS) employs five full-time faculty members and several experienced adjunct faculty. The department has over 100 students in two Graduate programs with the development of undergraduate programs occurring in the future. The academic programs in the department have an applied focus and may require an internship if the student does not possess at least one year of work experience.

RIT is a national leader in professional and career-oriented education. Talented, ambitious, and creative students of all cultures and backgrounds from all 50 states and more than 95 countries have chosen to attend RIT.  Founded in 1829, Rochester Institute of Technology is a privately endowed, coeducational university with nine colleges and institutes emphasizing career education and experiential learning.  With approximately 15,000 undergraduates and 3,000 graduate students, RIT is one of the largest private universities in the nation.  RIT offers a rich array of degree programs in engineering, science, business, and the arts, and is home to the National Technical Institute for the Deaf. RIT has been honored by The Chronicle of Higher Education as a “Great Colleges to Work For” for four years.


Rochester, located on Lake Ontario, is the 79th largest city in the United States and the third largest city in New York State.  The Greater Rochester region, which is home to nearly one million people, is rich in cultural and ethnic diversity, with a population comprised of 22% African and Latino Americans and another 7% of international origin.  It is also home to the largest deaf community per capita in the U.S.  Rochester ranks 3rd best metropolitan regions for Raising a Family” by Forbes Magazine; 6th among 379 metropolitan areas as “Best Places to Live in America” by Places Rated Almanac; 1st in Expansion Management Magazine’s ranking of metropolitan areas having the best “Quality of Life in the Nation”; and is among Essence Magazine’s “Top 10 Cities for Black Families.”
The Department of Service Systems (DSS) is currently seeking applications from exceptional candidates for a tenure-track position to teach primarily in the academic program of Service Leadership and Innovation and secondarily in other department programs as needed.

Responsibilities will include graduate and undergraduate teaching and course development for on campus, online and international courses, and an allocation of time to engage in scholarship supporting department-defined areas of focus consistent with a university goal of transitioning to a more scholarship intensive profile.; Responsibilities will also include service on department, college and university committees and maintenance of professional and technical capabilities and affiliations.We are seeking an individual who has the ability and interest in contributing to a community committed to Student Centeredness; Professional Development and Scholarship; Integrity and Ethics; Respect, Diversity and Pluralism; Innovation and Flexibility; and Teamwork and Collaboration. Select to view links to RIT’s core values, honor code, and diversity commitment.

  • Earned doctorate in service sector management or leadership development or related field, or ABD with completion date prior to August 1, 2013
  • Demonstrated ability to teach, develop and execute classroom and online courses in the areas of service management, leadership development ; and innovation at the undergraduate and graduate level
  • Ability to travel and teach internationally using an accelerated format for graduate classes as well as teach online and at the Rochester NY campus
  • Demonstrated ability to pursue a focused and cohesive scholarship agenda
  • Subject matter expertise and management related to the service industries
  • Ability and interest in contributing to the growth of the programs Ability to contribute in meaningful ways to the college’s continuing commitment to cultural diversity, pluralism and individual differences
PhD
Curriculum Vitae or Resume
Cover Letter
Research Statement
Statement of Diversity Contribution
List of References
20-Aug-2013
Apply online at http://careers.rit.edu/faculty. Search: 51BR. Please include the following items:


  • Resume and/or vita,
  • Diversity statement indicating interest in and exposure to a diverse student population,
  • Cover letter which briefly responds to the requirements of the job description detailing your experience in meeting these qualifications,
  • Statement that clearly articulates your scholarship agenda,
  • Names, addresses and phone numbers for three references, most immediate supervisor preferred for academic positions.

You can contact the search committee chairperson, Dr. James Jacobs, jwjism@rit.edu with questions on the position
Resume review will begin in earnest immediately and will continue until an acceptable candidate is found.
RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, gender, religion, sexual orientations, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. The following persons have been designated to handle inquiries regarding RIT’s non-discrimination policies: Judy Bender, Assistant Vice President Human Resources 5002 Eastman Hall 585-475-4315 andKevin McDonald,Vice President for Diversity and InclusionTitle IX Coordinator 7048 Eastman Hall 585-475-6795.For further information, you may contact the U.S. Department of Education, Office for Civil Rights, at http://wdcrobcolp01.ed.gov/CFAPPS/OCR/contactus.cfm for the address and phone number of the office that serves your area, or call 1-800-421-3481.

 

<!–Notes ACF
–>

http://careers.rit.edu/faculty/  On this page select; Search Openings
Select Openings page opens; in Requisition Number box type 51br
This is the faculty opening; click again on 51br

PICMET 13

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PICMET’13 (Portland International Center for Management of Engineering and Technology) Conference will be held at the San Jose Marriott Hotel in San Jose, California on July 28 – August 1, 2012. The theme is “Technology Management in the IT-Driven Services”

The papers accepted for and presented at the conference are included in the refereed Proceedings, the IEEE Xplore and the Compendex and INSPEC indices.

Critical deadlines are:

Nov. 15, 2012: Submission of abstracts
Nov 15 – Dec. 31: Evaluation of abstracts
Jan. 15, 2013: Submission of the full papers of the accepted abstracts for review process
Jan 15 – Mar. 31 Blind review of the papers
Apr. 15, 2013: Submission of the finalized version of accepted papers
Apr. 15, 2013: Submission of the copyright forms
Apr. 15, 2013: Registration of at least one of the authors of each paper

We hope you will submit paper(s) to PICMET’13 by November 15, 2012 and join us at the Conference on July 28 – August 1, 2013. Details of the conference and the on-line paper submission procedure can be found at www.picmet.org.

IDundar Kocaoglu, Ph.D.
President and CEO, PICMET

=============================================================
Dundar F. Kocaoglu, PhD; Fellow, IEEE
Professor and Chairman, Department of Engineering and Technology Management
and President and CEO, PICMET
Portland State University, Portland, Oregon, 97207-0751, USA

+1 503-725-4660 – office
+1 503-725-4667 – fax
http://www.etm.pdx.edu/ and http://www.picmet.org/

Survey: Collegiate Employment Research Institute (30 minutes)

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I want to bring to your attention a very important study, lead by the Collegiate Employment Research Institute at Michigan State University, which provides valuable information to our students transitioning into the labor market. You may have participated in past surveys and I encourage you to do so again as your participation is critical in sustaining this project.  Through your efforts we will be able to provide graduating students, as well as recent graduates, their advisors, and talent managers, such as yourself, valuable and timely information.  Labor market conditions remain challenging; uncertainty abounds, making students graduating this year very anxious. We hope you or a colleague in your organization can take 25 to 30 minutes to complete the survey.  Even if you will not be hiring college graduates during the 2012 – 2013 academic year, the information you provide will help us develop an accurate picture of this year’s employment prospects for college students.

You have several options in responding to the survey. 

  • Complete the online survey at the following url:    

   https://www.surveymonkey.com/s/MSURT1213                     

  • Download a paper version or electronic survey at the CERI website, www.ceri.msu.edu.
  • Send the paper to the address below.
  • Fax your survey to me at (517) 355-9523.

 

Because of security protocols managing your computer system, you may not be able to access the survey through Survey Monkey.  Please either download the survey or ask Dr. Gardner at gardnerp@msu.edu to send you a survey form.

4th International Conference on Exploring Service Science, Porto Portugal

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CALL FOR PAPERS AND WORKSHOPS
*******************************************************************
IESS 1.3 – The 4th International Conference on Exploring Service Science

Proceedings of IESS 1.3 will be published in the Springer Lecture Notes in Business Information Processing (LNBIP)

6-8 February 2013, Porto, Portugal
www.fe.up.pt/iess1.3
iess1.3@fe.up.pt

36 Hours in Porto:
http://travel.nytimes.com/2011/11/27/travel/36-hours-in-porto-portugal.html

SUBMISSION DEADLINES

Deadline for paper and short paper submission: 15th October 2012
Authors’ notification: 6th November 2012
Final camera ready and early registration: 16th November 2012

Deadline for Workshop proposals: 15th October 2012
Workshop notification: 31st October 2012

*******************************************************************

INVITED KEY NOTE SPEAKERS

Eduardo de Souto Moura, University of Porto, Pritzker Architecture Prize winner 2011

Jim Spohrer, IBM Almaden Research Center

*******************************************************************
Organized by:
  FEUP: Faculdade de Engenharia, Universidade do Porto, Portugal (www.fe.up.pt)

With the support of:
  ISS: Institute of Service Science, Université de Genève, Switzerland (iss.unige.ch)
  SSI: Service Science and Innovation, Public Research Centre Henri Tudor, Luxembourg (www.ssi.tudor.lu)

Since 2010, the IESS conferences provide a forum for the presentation and exchange of research results and practical experiences within the new field of Service Science, bringing together researchers and practitioners from many different areas.
Services represent the largest sector of the economy in many nations. Service Science aims to understand and study the conception, design, implementation, deployment, maintenance and operation of services, in particular technology based services such as IT services. Service Science represents an interdisciplinary approach to systematic innovation in service systems, integrating management, social, legal and engineering aspects to address the theoretical and practical aspects of the challenging services industry and of its economy.
Building on previous editions and the growing momentum in this emerging and exciting discipline, IESS is further strengthening its position as an academic conference focusing on the exploratory aspects surrounding service science. The goal of IESS is to offer academics, researchers and practitioners of all disciplines this exploratory forum to communicate and share results.  The conference programme will feature paper presentations, workshops, and interactive panel sessions.

In February 2013 the conference will be held in Porto, Portugal, declared by UNESCO as World Heritage in 1996. Porto is also the most important centre of education and research in the North of Portugal. The conference and associated workshops and panels will be held in the campus of FEUP, the School of Engineering of the University of Porto, in the heart of the main research and academic district of the city.

**************************
CONFERENCE THEME

ENHANCING SERVICE SYSTEM FUNDAMENTALS AND EXPERIENCES

Complex multi technology based service systems are being deployed covering most aspects of life in our society. The sustainability of service systems involves technical, economic, and social responsibility issues, and therefore its fundamentals need to be better understood. Opportunities for radical innovation arise in this environment, and new transdisciplinary exploratory work is deemed essential to address all the challenges being faced. Service system value co-creation requires also improved understanding of the experiences that are being designed for the benefit of everyone. Service Science needs to explore enhanced methods, approaches and techniques for a more sustainable and inclusive economy and society.

**************************
RELEVANT TOPICS

IESS 1.3 welcomes theoretical, experimental, or survey-based studies that make a novel contribution. Submissions should describe original, previously unpublished research, not currently under review by another conference or journal. Topics include, but are not limited to, the following:
           
 – Service engineering
– Web-services
– Service-oriented architectures
– Ubiquitous and mobile services
– Service orchestration
– Enterprise architectures, service security and safety engineering
– Service management, IS/IT service management, IS/IT governance
– Compliance with laws and regulations
– Project management for IS/IT services
– Service evolution
– QoS management
– Business intelligence
– Human concerns in service design, engineering and management
– Conceptualizing and modelling service systems.
– Serv(ic)ing a smart(er) society.
– Managing knowledge for service centred innovation
– Applications of services science: health, transportation and logistics, government…
– Emerging issues and trends for IS/IT service
– Innovations in business service models and modelling
– Future trends in services and service science
– Case studies and experience reports related to the above topics
– Other topics on exploring service science

**************************
CALL FOR PAPERS AND SHORT PAPERS

The conference organisers solicit theoretical, experimental, or survey-based papers that make a novel contribution. Submissions should describe original, previously unpublished research, not currently under review by another conference or journal. Topics include, but are not restricted to, the areas indicated by the topics mentioned above.

Papers should not exceed 5,000 words. Short papers should not exceed 2,000 words. A separate cover sheet should be enclosed containing the title of the paper, the author(s) and affiliation(s), and the address (including e-mail address and fax number) to which correspondence should be sent. This is the only place where the names of the authors should appear. The cover sheet should also contain 2 – 3 keywords indicating the area of the paper.

The best short papers will also be accepted for publication in the Proceedings.

Submissions should follow the Springer Lecture Notes in Business Information Processing template available on the IESS 1.3 Web page.

**************************
PUBLICATION OF PAPERS

Proceedings of IESS will be published in the Springer Lecture Notes in Business Information Processing (LNBIP). The best papers of the conference will be proposed for publication (after revision and additional refereeing) in special issues of International Journals.

Proceedings of previous IESS Conferences have been published by Springer as Lecture Notes in Business Information Processing, ISSN 1865-1348:

– IESS 1.2: Exploring Services Science, LNBIP 103, Springer, 2012, ISBN: 978-3-642-28226-3, Mehdi Snene (Eds).

– IESS 1.1: Exploring Services Science, LNBIP 82, Springer, 2011, ISBN: 978-3-642-21546-9, Mehdi Snene, Jolita Ralyté, Jean-Henry Morin (Eds).

– IESS 1.0: Exploring Services Science, LNBIP 53, Springer, 2010, ISBN: 978-3-642-14317-2, Jean-Henry Morin, Jolita Ralyté, Mehdi Snene (Eds).

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SUBMISSIONS

Submission instructions can be found on the conference website www.fe.up.pt/iess1.3. Only electronic submissions through Easychair will be accepted.

As mentioned, submissions should follow the Springer Lecture Notes in Business Information Processing template available on the IESS 1.3 Web page.

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CONFERENCE ORGANIZATION

Steering Committee
   Michel Leonard, Université de Genève, Switzerland michel.leonard@cui.unige.ch
   Eric Dubois, Centre de Recherche Public Henri Tudor, Luxembourg eric.dubois@tudor.lu
   João Falcão e Cunha, Universidade do Porto, Portugal jfcunha@fe.up.pt

General Chair
   João Falcão e Cunha, Univ. do Porto, Portugal jfcunha@fe.up.pt

Program co-Chairs
   Mehdi Snene, Université de Genève, Switzerland snene@cui.unige.ch
   Henriqueta Nóvoa, Universidade do Porto, Portugal hnovoa@fe.up.pt 

Organising Committee co-Chairs
  Henriqueta Nóvoa, Universidade do Porto, Portugal hnovoa@fe.up.pt
  Isabel Horta, Universidade do Porto, Portugal imhorta@fe.up.pt
  Vera Miguéis, Universidade do Porto, Portugal vera.migueis@fe.up.pt

Workshop chairs
  Michel Leonard, Université de Genève, Switzerland, michel.leonard@cui.unige.ch
  Jean Henry Morin, Université de Genève, Switzerland, Jean-Henry.Morin@unige.ch
  Erik Proper, Centre de Recherche Public Henri Tudor, Luxembourg erik.proper@tudor.lu

Publicity and Communications co-Chairs
  Selmin Nurcan, Université Paris 1 – Sorbonne, France, selmin.nurcan@univ-paris1.fr
  José Palazzo, Universidade Federal do Rio Grande do Sul, Brazil, palazzo@inf.ufrgs.br

Website and Registration Support
   Ana Sofia Marques, Mercatura, Portugal iess1.3@mercatura.pt

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PROGRAM COMMITTEE (provisional)

Ahmed Seffah – Troyes University of Technology – France
Ana Šaša – University of Ljubljana – Slovenia
Anelize Van Biljon  – University of the Free State – South Africa
Arash Golnam – EPFL  – Switzerland
Bruno de Athayde Prata – Universidade Federal do Ceará – Brazil
Camille Salinesi – University of Paris 1 – Sorbonne – France
Claudia Lucia Roncancio – Grenoble University – France
Claudio Pinhanez – IBM – Brazil
Dimitri Konstantas – University of Genève  – Switzerland
Dominique Rieu – University of Grenoble  – France
Dorith Tavor – Sami Shamoon College of Engineering – Israel
Eric Dubois – Centre de Recherche Public Henri Tudor  – Luxembourg
Geert Poels – Ghent University  – Belgium
Gerhard Satzger – Karlsruhe Service Research Institute – Germany
Gil Regev – EPFL  – Switzerland
Henriqueta Nóvoa – University of Porto – Portugal
Hisham El-Shishiny – IBM Cairo Technology Development Center – Egypt
Jaap Gordijn – University of Amsterdam – The Netherlands
Jaelson Castro – Universidade Federal de Pernambuco – Brazil
Jean-Henry Morin – University of Genève  – Switzerland
Jelena Zdravkovic – Stockholm University – Sweden
Joan Pastor – Universitat Oberta de Catalunya – Spain
João Falcão e Cunha – University of Porto – Portugal
Jolita Ralyte – University of Genève  – Switzerland
Jonas Manamela – University of Limpopo  – South Africa
Jorge Cardoso – University of Coimbra – Portugal
José Palazzo – Universidade Federal do Rio Grande do Sul – Brazil
Lia Patrício – University of Porto – Portugal
Linda Macaulay – University of Manchester – United Kingdom
Malgorzata  – Poznan University of Technology – Poland
María Valeria de Castro – Universidad Rey Juan Carlos – Spain
Marion Lepmets – Centre de Recherche Public Henri Tudor  – Luxembourg
Marite Kirikova – Riga Technical University  – Latvia
Mark Davis – Bentley University – USA
Mark Shlomo – Sami Shamoon College of Engineering – Israel
Matthias Jarke – RWTH Aachen University – Germany
Mehdi Snene – University of Genève  – Switzerland
Michel Léonard – University of Genève  – Switzerland
Miguel Mira da Silva – Technical University of Lisbon – Portugal
Monica Dragoicea – University Politehnica of Bucharest – Romania
Natalia Kryvinska – University of Vienna – Austria
Olivier Zephir – Centre de Recherche Public Henri Tudor  – Luxembourg
Paul Lillrank – Aalto University  – Finland
Paul Maglio – UC Merced and IBM  – USA
Pere Botella – Universitat Politecnica de Catalunya – Spain
Regina Frei – Cranfield University – United Kingdom
Riichiro Mizoguchi – Osaka University – Japan
Ruth Raventós – Universitat Politecnica de Catalunya – Spain
Selmin Nurcan – University of Paris 1 – Sorbonne – France
Sergio Mancini – Centro Universitário SENAC – Brazil
Soe-Tsyr (Daphne) Yuan – National Chengchi University, Taiwan
Sorin-Aurel Moraru – Transilvania Univ. of Brasov – Romania
Takayuki Ito – Nagoya Institute of Technology – Japan
Taro Kanno – University of Tokyo – Japan
Theodor Borangiu – University Politehnica of Bucharest – Romania
Tomáš Pitner – Masaryk University – Czech Republic
Vicente Pelechano  – Universitat Politecnica de Catalunya – Spain
Victoria Torres – Universitat Politecnica de Catalunya – Spain
Wenjuan Zhang – University of Warwick – United Kingdom

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Visit the IESS 1.3 web page:
IESS 1.3 – The 4th International Conference on Exploring Service Science
ENHANCING SERVICE SYSTEM FUNDAMENTALS AND EXPERIENCES
www.fe.up.pt/iess1.3
iess1.3@fe.up.pt

LinkedIn:
http://www.linkedin.com/groups/International-Conference-on-Exploring-Service-4542877?trk=myg_ugrp_ovr

Facebook:
http://www.facebook.com/pages/IESS-13-International-Conference-on-Exploring-Services-Sciences/396091173784287

Facebook Event:
http://www.facebook.com/events/387941601270815/

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IESS 1.2 (February 2012): http://iess.unige.ch/