Governance Within The Lines: How many different types of service system entities exist in the world. From a service science perspective, it is important to know about the many, many different types of service system entities, because they can own property and take legal actions in the world in many different ways. From a governance …
Institute of Applied Informatics and Formal Description Methods (Germany) AIFB http://www.aifb.kit.edu FZI Research Center for Information Technology (Germany) Karlsruhe http://www.fzi.de Jobs Policy Debate (US) Andy Grove article http://www.bloomberg.com/news/2010-07-01/how-to-make-an-american-job-before-it-s-too-late-andy-grove.html Jobs and skills (US) http://www.nytimes.com/2010/07/02/business/economy/02manufacturing.html?pagewanted=1&_r=1&ref=todayspaper Society for Innovation and Entrepreneurship (India) IIT Bombay http://www.sineiitb.org/ Association of Cost Engineers (UK) Rajkumar Roy, Professor of Competitive Design, Cranfield University …
Where We are Losing: The 2010 State of the Future report has just been released by the Millennium Project (http://www.millennium-project.org). I urge you all to read it soon. I especially think the service science community needs to engage in understanding where we (as an instrumented, interconnected, and intelligent planetary community) are losing: fewer people voting, …
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Ovum Comments: New Skills and Service Science http://www.ovum.com/go/content/c,77654 Best Paper Award Health INFORMS: http://www.informs.org/Recognize-Excellence/INFORMS-Community-Prizes-and-Awards/Pierskalla-Best-Paper-Award Urban Dive Experience http://www.youtube.com/watch?v=eNnuFkMrMPM Earthmine (US Berkeley) collect-process-deliver pixel-level-accurate urban-maps http://www.earthmine.com US Dept ED SCANS http://www.arp.sprnet.org/default/curric/scans.htm Service Innovation (Netherlands) Rene van Buuren http://www.novay.nl/about-novay/22 Water Test Kits for Students http://www.worldwatermonitoringday.com/Test_Kits/Kits_Main.html Making Service Science Mainstream: http://www.servicefactory.aalto.fi/fi/wp-content/themes/default/Service_Science_Summit_White_Paper.pdf Executive Masters in Service Science (Switzerland) EMISS …
Service Innovation in Cities: More and more stakeholders agree – we need to focus on urban sustainability and service innovation. Cities, Universities, Companies, are convening to declare their challenges, intentions, solutions, and most of all trigger discussion of future opportunities for co-creating value together. http://www.amiando.com/livinglabsglobalcopenhagen.html I am especially interested in the work of Prof. David …
Governance Service Systems and Understanding California Counties: I am continuing my education on the topic of California Counties, by studying the material at http://www.counties.org/default.asp?id=110. Local universities are very important to counties (most county employees graduate from local universities, and counties are often very high up on the list of largest employers in cities within counties). …
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Service Science in Australia: Andrew Dingjan (Australia CSIRO), who is the CSIRO Services Science Network Leader and General Manager, Business & Commercialisation, recently ran CSIRO’s first Services Science Network conference … I was able to join via telepresence, and the event website should be available soon. Hossein Zadeh (Australia RMIT) and Jay Hannon (Australia IBM) …
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The family as a key type of service system: In my AMA SERVSIG keynote one of the questions was about families as a fundamental type of service system – my talk looked at cities, universities, and businesses as more recent (in the last 10,000 years of human history) types of service systems. Evert Gummesson, University …
http://www.sersci.com/magazine/v1n4/ From Robin Qiu “I am very pleased to announce the release of the 4th issue of <<Service Science>>. All published papers are accessible and downloadable by interested readers. A reader/author (with an approved account after registration) can make comments and have direct discussions with the author(s) and other readers through the Wiki. ” http://www.sersci.com/ServiceScience/magazine_details.php?id=4 …
The Royal Society has recently published the findings of a major study on the role of science, technology, engineering and mathematics (STEM) in service sector innovation. The report is entitles “Hidden wealth: the contribution of science to service sector innovation.” Below I have extracted some key points,