Short takes week of July 16

Institute of Applied Informatics and Formal Description Methods (Germany) AIFB http://www.aifb.kit.edu FZI Research Center for Information Technology (Germany) Karlsruhe http://www.fzi.de Jobs Policy Debate (US) Andy Grove article http://www.bloomberg.com/news/2010-07-01/how-to-make-an-american-job-before-it-s-too-late-andy-grove.html Jobs and skills (US)  http://www.nytimes.com/2010/07/02/business/economy/02manufacturing.html?pagewanted=1&_r=1&ref=todayspaper Society for Innovation and Entrepreneurship (India) IIT Bombay http://www.sineiitb.org/ Association of Cost Engineers (UK) Rajkumar Roy, Professor of Competitive Design, Cranfield University …

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Short takes week of July 9

Ovum Comments:  New Skills and Service Science http://www.ovum.com/go/content/c,77654 Best Paper Award Health INFORMS: http://www.informs.org/Recognize-Excellence/INFORMS-Community-Prizes-and-Awards/Pierskalla-Best-Paper-Award Urban Dive Experience http://www.youtube.com/watch?v=eNnuFkMrMPM Earthmine (US Berkeley) collect-process-deliver pixel-level-accurate urban-maps  http://www.earthmine.com US Dept ED SCANS http://www.arp.sprnet.org/default/curric/scans.htm Service Innovation (Netherlands) Rene van Buuren http://www.novay.nl/about-novay/22 Water Test Kits  for Students http://www.worldwatermonitoringday.com/Test_Kits/Kits_Main.html Making Service Science Mainstream: http://www.servicefactory.aalto.fi/fi/wp-content/themes/default/Service_Science_Summit_White_Paper.pdf Executive Masters in Service Science (Switzerland) EMISS …

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SRII conference & CFP

Service Research and Innovation Institute (SRII): IEEE and ACM are excellent well-established professional associations.  Many other great professional associations also exist (e.g., INFORMS, AMA, IIE, AIS, etc.).  For example, a note from Prof. Ralph Badinelli,  Virginia Tech and Chairperson of INFORMS Service Science Section, informs:   “The Service Research Innovation Institute (http://www.thesrii.org/) is fast becoming a …

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Service in Abnormal Condiditons

Service in Abnormal Conditions. Steve Baron (UK, University of Liverpool) and Gary Warnaby are developing a fascinating sub-area in the emerging service science area that they call “service in abnormal conditions.” Steve recently presented at the Frontiers in Service Conference in Karlstad Sweden, and I quote a bit of their abstract: “As we write this …

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the family as a service system

The family as a key type of service system: In my AMA SERVSIG keynote one of the questions was about families as a fundamental type of service system – my talk looked at cities, universities, and businesses as more recent (in the last 10,000 years of human history) types of service systems.   Evert Gummesson, University …

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updates – Japan, India

Japan Service Science. Yuriko Sawatani, Fellow, Service Science, Management and Engineering, Japan Science and Technology Agency (JST) recently provided me with an update on JST’s approach to developing a theory of service systems as well as improved service system implementations.  Many proposals are currently being evaluated for funding. Aligning universities, cities, and IBM to promote …

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Conferences: INFORMS, CACM, Forum on Service

INFORMS Service Science Section: Ralph Badinelli and others continue to encourage an excellent stream of conferences and papers.   I encourage everyone to check out the newsletters at the home website (http://service-sci.section.informs.org/index.html). CACM July 2010: Communications of the ACM 53(7) has several interesting articles for service scientists, including: (1) Mari Sako (Oxford University, UK) Outsourcing versus …

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this week’s short takes

Shorts Takes: Minni Sarkka (Aalto University Finland) recommends Service Engineering and Management http://www.sem2010.tkk.fi/index.htm HICSS-44, Kauai, Hawaii (January 4-7, 2011) Service Science track http://www.hicss.hawaii.edu/hicss_44/Minitracks44/dt-sersys.pdf AMA SERVSIG http://www.servsig2010.org/programme.html Portugal FEP Masters in Service Management Joao Pronenca: http://www.fep.up.pt/cursos/mestrados/mgs/DOC_10_11/GServi%C3%A7os_uk_10_net.pdf Stefan Holmlid, Interaction & Service Design, Linköping University http://www.ida.liu.se/~ixs/ Linköping University, Sweden will host the Service Design and Innovation Conference …

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CFP IEEE International Workshop on Data Mining for Service (DMS2010)

IEEE International Workshop on Data Mining for Service (DMS2010) held in conjunction with The 2010 IEEE International Conference on Data Mining (ICDM’10), Sydney, Australia, 13 December 2010. Website http://www2.ipcku.kansai-u.ac.jp/~yada/conf/dms10/ ================== SCOPE ==================

SERVSIG now on Facebook

Will you be at Porto in June?  I will! SERVSIG 2010 has now a facebook page. You can access it through the facebook link at the SERVSIG 2010 webpage (www.servsig2010.org) or at http://www.facebook.com/pages/SERVSIG2010/112382552131601. You are welcome to visit the facebook page and become a SERVSIG 2010 fan. In our facebook page you can find more …

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