Home Schooling: In preparation for a K-12 education panel I will participate in, I was looking for some help to understand home-schooling in the Bay Area of Northern California (Silicon Valley)…. Marlene Turner, Associate Dean College of Business at San Jose State University helped by providing me with some perspective and then some pointers: “Getting …
Shared Service and Shared Governance: Ever since I mentioned that the City of San Jose, CA and the university SJSU have shared service and shared governance of their libraries at the Martin Luther King Library in San Jose — I have been finding out that other places also/already do the same shared service and shared …
Conference on Service Innovation (UK) London Business School Sept 22-23, 2010 http://www.msi.org/conferences/conferences.cfm?conf=109 IBM Almaden Institute on Health (US) http://www.almaden.ibm.com/institute SPLASH Health Modeling Project (US) http://www.almaden.ibm.com/asr/projects/splash Global Forces: An Introduction (WW) McKinsey Quarterly http://www.msi.org/conferences/conferences.cfm?conf=109 National Information Exchange Model (US) http://www.niem.gov/ Kuali Rice (WW) http://www.kuali.org/rice Bay Area Council (US) Focus economic development http://www.bayareacouncil.org/ Jobs and Policy Design …
Merging Service Systems: Shared Service and Shared Governance, benefit from Upskilling Jobs and Strengthening Regional Identity : When most people hear the word’s “shared service and shared governance” they hear “staff reductions” and political obstacles start emerging left and right. In spite of this challenge, overcoming these political obstacles can lead to award winning results, …
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China Top Ranked Universities: China has seen a huge surge in the number of students attending universities (http://www.asiaecon.org/exclusives/ex_read/19). “As of right now, the number of students studying in Chinese universities has reached 25 million, which is an astonishing five-fold increase in only nine years, reported the Chinese Education Minister, Zhou Ji.” The number of top …
ServiceWave 2010 Call for Scientific Workshops ServiceWave 2010 solicits submissions for workshop proposals. The workshops will be held within the conference, December 13‐15 2010 at Ghent, Belgium. The main goal of the ServiceWave 2010 workshops is to stimulate and facilitate active exchange and interaction related to any of the conference topics, which include, but are …
Service in Abnormal Conditions. Steve Baron (UK, University of Liverpool) and Gary Warnaby are developing a fascinating sub-area in the emerging service science area that they call “service in abnormal conditions.” Steve recently presented at the Frontiers in Service Conference in Karlstad Sweden, and I quote a bit of their abstract: “As we write this …
Service Science in Australia: Andrew Dingjan (Australia CSIRO), who is the CSIRO Services Science Network Leader and General Manager, Business & Commercialisation, recently ran CSIRO’s first Services Science Network conference … I was able to join via telepresence, and the event website should be available soon. Hossein Zadeh (Australia RMIT) and Jay Hannon (Australia IBM) …
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INFORMS Service Science Section: Ralph Badinelli and others continue to encourage an excellent stream of conferences and papers. I encourage everyone to check out the newsletters at the home website (http://service-sci.section.informs.org/index.html). CACM July 2010: Communications of the ACM 53(7) has several interesting articles for service scientists, including: (1) Mari Sako (Oxford University, UK) Outsourcing versus …
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Prof. Lou Freund (US SJSU) is at the Frontiers in Service conference in Sweden this week. Frontiers is one of the top service research conferences in the world, and was established almost 20 years ago by Prof. Roland Rust (US UMaryland). Lou and I are collecting up a group of people to help us plan …
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