Broken links

Definition of Service

“https://en.wikipedia.org/w/index.php?title=Business-to-consumer_electronic_commerce&action=edit&redlink=1” -> “https://en.wikipedia.org/wiki/Business-to-business#Comparison_with_B2C” -> (outsourcing in electronic commerce contexts (both b2b and b2c))

Toward a Science of Service

“https://www.research.ibm.com/university/” -> “https://web.archive.org/web/20100502114848/http://www.ibm.com/developerworks/spaces/ssme” or “https://researcher.watson.ibm.com/researcher/view_group.php?id=1230” -> (IBM relabeled its initiative in this area Service Science, Management, and Engineering to highlight the interdisciplinary nature of the effort.)

References

“http://gradworks.umi.com/33/37/3337048.html” -> “https://web.archive.org/web/20150212011052/http://gradworks.umi.com/33/37/3337048.html” -> (“Choudaha, Rahul “Competency-based curriculum for a master’s program in Service Science, Management and Engineering (SSME)“, “Doctoral dissertation, University of Denver (2008)”)