Call for Papers for special issue in computers in industry

“Product‐Service System Engineering: From Theory to Industrial Applications” http://www.elsevierscitech.com/dronsite/COMIND-CfP-SergioCavalieri-Jan2011.pdf Goal of the issue is to provide strategic frameworks conceptual and analytical models, and case studies that focus on the systematic development, design and implementation of Product-Service Systems. Submissions to this Special section must represent original material that have been neither submitted to, nor published in, …

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ITSqc at the IAOP Outsourcing World Summit

ITSqc directors, Bill Hefley and Jeff Perdue, will be presenting an overview of the eSourcing Capability Models and their use in Organizational Certification at the IAOP Outsourcing World Summit. This tutorial for executives and senior sourcing professionals, will be held on Sunday afternoon, February 20, 2011.  The Summit this year is being held at the …

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Beyond Products: Transforming Through Service

New Emerging Knowledge – Beyond Products: Transforming Through Service The CSL is focused on designing and conducting cutting-edge service(s) research that delivers both significant business and academic value.  We are pleased to announce a new addition to our CSL website on the topic of “Service Infusion”.  This emerging knowledge is focused on how to get …

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NEW Chesbrough BOOK combines service science and open innovation

Prof. Henry Chesbrough, Executive Director, Center for Open Innovation, Haas School of Business, UC Berkeley, is well known for his work on both open innovation (http://www.openinnovation.net) and service science. On Jan. 18th 2011, his new book comes out combining the two “Open Services Innovation”.   Those interested in this topic may also enjoy the following: (1) …

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CFP extended

The International Joint Conference on Service Sciences (IJCSS) 2011 extended until 25 Jan Hosted by Yuan Ze University of Taiwan Co-sponsored by IBM, Serviceology Advisory and Steering Committee, Sayling Wen Cultural and Education Foundation, and Service Science Society May 25-27, 2011, Taipei, Taiwan Conference Website:  http://www.ijcss2011.org/

Press: Temasek Polytechnic and IBM Collaborate for Smarter Education with an IT Service Management Centre

Temasek Polytechnic and IBM Collaborate for Smarter Education with an IT Service Management Centre The ITSM Centre will see 60 students, from the Diploma in Mobile & Network Services, groomed as techno-strategists graduate in 2012 Singapore, 5 January 2011 – Temasek Polytechnic (TP) and IBM Singapore today announced the launch of an IT Service Management …

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IFIP Interact in Portugal in September WORKSHOP

Workshop on HCI concerns in Service Science and Design 2011 Edition Software as a Service: A User Experience Design Perspective In conjunction with IEEE SERVICES 2011 – The Seventh World Congress on Services  July 5-10, 2011, Washington DC, USA INTERACT 2011 – 13th IFIP-TC 13 Conference on Human Computer Interaction September 5-9, 2011, Lisbon, Portugal …

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SoEA4EE CFP

http://www.soea4ee.org/ Workshop  (to be held in conjunction with EDOC 2011 from 29th August to 2nd September 2011 in Helsinki, Finland. Topics for Discussion During the workshop we will discuss the following topics: 1. Alignment of the enterprise goals and strategy with the service-oriented enterprise architecture – Which interdependencies exist between services and business strategy? – …

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