The Indispensable University

Universities as Urban Community Leaders: The Indispensable University is a new book by recently retired Virgina Commonwealth University President Trani….  “The Indispensable University asserts that higher education is undergoing a ‘major transformation that is fundamentally redefining the relationship of colleges and universities to the broader community.  This transformation is occurring at every level of higher …

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K-12

Studying Engineering Before They Can Spell It: NYT FRONTPAGE, By Winnie Hu (June 14, 2010) To compete in a global economy, some school districts are offering engineering lessons to students in kindergarten.  “…the big bad wolf had to do more than just huff and puff to blow down the three little pigs’ house.   To start, …

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Shared Service, Shared Governance Example:

Shared Service, Shared Governance Example: We know universities have libraries and most cities have libraries as well… often many of the same journal and books, but different software and systems…. So one of the very practical examples of “shared governance and share service” between city and university that is possible is the shared library….  Pioneering …

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Our ecological footprint?

How Big Is Our Ecological Footprint: The carrying capacity of Earth depends on the quality of service systems that exist.   Here is a nice website and quiz to help build awareness of our ecological footpprint http://www.myfootprint.org/ Of course, “Our Ecological Footprint” is a classic book by Mathis Wackernagel (search Google books). There is a great …

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Short takes week of July 9

Ovum Comments:  New Skills and Service Science http://www.ovum.com/go/content/c,77654 Best Paper Award Health INFORMS: http://www.informs.org/Recognize-Excellence/INFORMS-Community-Prizes-and-Awards/Pierskalla-Best-Paper-Award Urban Dive Experience http://www.youtube.com/watch?v=eNnuFkMrMPM Earthmine (US Berkeley) collect-process-deliver pixel-level-accurate urban-maps  http://www.earthmine.com US Dept ED SCANS http://www.arp.sprnet.org/default/curric/scans.htm Service Innovation (Netherlands) Rene van Buuren http://www.novay.nl/about-novay/22 Water Test Kits  for Students http://www.worldwatermonitoringday.com/Test_Kits/Kits_Main.html Making Service Science Mainstream: http://www.servicefactory.aalto.fi/fi/wp-content/themes/default/Service_Science_Summit_White_Paper.pdf Executive Masters in Service Science (Switzerland) EMISS …

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Service Innovation in Cities

Service Innovation in Cities: More and more stakeholders agree – we need to focus on urban sustainability and service innovation.  Cities, Universities, Companies, are convening to declare their challenges, intentions, solutions, and most of all trigger discussion of future opportunities for co-creating value together.   http://www.amiando.com/livinglabsglobalcopenhagen.html I am especially interested in the work of Prof. David …

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SRII conference & CFP

Service Research and Innovation Institute (SRII): IEEE and ACM are excellent well-established professional associations.  Many other great professional associations also exist (e.g., INFORMS, AMA, IIE, AIS, etc.).  For example, a note from Prof. Ralph Badinelli,  Virginia Tech and Chairperson of INFORMS Service Science Section, informs:   “The Service Research Innovation Institute (http://www.thesrii.org/) is fast becoming a …

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Service in Abnormal Condiditons

Service in Abnormal Conditions. Steve Baron (UK, University of Liverpool) and Gary Warnaby are developing a fascinating sub-area in the emerging service science area that they call “service in abnormal conditions.” Steve recently presented at the Frontiers in Service Conference in Karlstad Sweden, and I quote a bit of their abstract: “As we write this …

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What is a holistic service system?

Defining What is a Holistic Service System: I am looking for ideas about what is a good definition for a holistic service system.  My own definition is to first offer some examples: cities, universities, luxury resort hotels.  And then mention that holistic service systems are a type of system of service systems (service network), that …

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IAMOT

Academic Discipline Growth and Management of Technology (MOT): Prof. Yasser Hosni (US University of Central Florida) is the President of the International Association for Management Of Technology (IAMOT). He recently invited me to serve as a member of IAMOT’s Management of Technology Accreditation Board (MOTAB). Prof. Tarek Khalil (Egypt Nile University and US University of …

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