Operations in Financial Service Businesses

Many nations include growing their financial serivces sector as part of their national service innovation roadmaps (see figure page 2 of http://www.ifm.eng.cam.ac.uk/ssme/documents/080428ssi_us_letter.pdf).   These nations may find a recent article of special interest.   Hatzakis, Nair, Pinedo (2010) have created a truly comprehensive article on operations in financial service businesses – a real “tour de force” and significant contribution to …

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Creating an undergraduate minor in SSMED

Creating an undergraduate minor in SSMED: Service Science Management Engineering and Design Today’s undergraduates face new challenges upon graduation. Employers want and expect more. Global markets and competitors are one factor. They create an unrelenting pace of change and the so-called “innovation imperative.” Students seeking employment today need more than depth in one academic discipline.  …

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Recruiting Trends 2010 – 2011

Collegiate Employment Research Institute Download the free report. Despite the gloomy national labor market situation, the college segment of the market is poised to rebound this year. While overall hiring across all degrees is expected to increase 3%, hiring at the Bachelor’s level is expected to surge by 10% according to the 4,600 employers who …

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The $300 House and new book

The 300 dollar house challenge Book:  Collaboration and Co-Creation: New Platforms for Marketing and Innovation The book uses a variety of case studies and stories involving  companies, organizations, and individuals, such as Unilever, Hallmark, NASA, Electrolux, Nokia, P&G, BMW-Mini, Blizzard Entertainment, Frito-Lay, Susan G. Komen for the Cure, Ellen Degeneres, and IBM to demonstrate how …

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IGI Global Announces the Successful Completion of IJSSMET’s Inaugural Year

Hershey, PA – October 29, 2010 – IGI Global, an international publishing company specializing in high-quality research publications in the fields of computer science and information technology management, is pleased to announce the successful completion of the inaugural year of the International Journal of Service Science, Management, Engineering, and Technology (Editor-in-Chief Miguel-Angel Sicilia, University of …

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New INFORMS Section – lunch November 8 at the annual meeting

Are you interested in how operations research and management science can be applied to systems with public impact? For example, an animal shelter with arrivals and adoptions is a service system, government agencies design processes that deliver services to taxpayers (e.g., building permits or justice and protection), and after disasters Non-Governmental Organizations provide health, food, …

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