2011 Best Article
MJ Bitner (ASU) note Research Priorities for the Science of Service is 2011 Best Article Journal of Service Research at Frontiers in Service. See: http://wpcarey.asu.edu/csl/knowledge/Research-Priorities.cfm
Archive of posts filed under the Blogs category.
Digital Service and Open Brands
Nita Rollins gave a nice keynote on Digital Service at Frontiers in Service Fisher School OSU – see book Open Brands: A Web-Made World on Amazon as well #FrontiersInService.
New leadership minor modeled on SSME program guide
Mount Marty College has launched a new leadership minor for undergraduates that truly follows the spirit of the interdisciplinary program guide. Bonita Gacnik, O.S.B., Ph.D contacted me about a year ago to understand the guide and ideas about service science. Then she and her team made it their own, to fit local needs and Mt …
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Interdisciplinary teamwork is increasingly important
From the April edition of the Journal Of Engineering Education http://www.jee.org/2011/April/10 An interesting study: “Student and Faculty Interdisciplinary Identities in Self Managed Teams” How can self-managed work teams can be used as a pedagogical strategy for promoting interdisciplinarity? LISA D. MCNAIR Virginia Tech CHAD NEWSWANDER University of South Dakota DANIEL BODEN Virginia Tech MAURA BORREGO …
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Interview: Henry Chesbrough (Haas School of Business)
“to compete effectively in a knowledge-based economy — business leaders of all kinds need to reinvent themselves as innovators in services.” http://www.strategy-business.com/article/11210?gko=af24f&cid=TL20110616
MINDSET employers want: Global, Good and Grit
go to yahoo finance story: http://finance.yahoo.com/blogs/daily-ticker/3gs-mindset-over-skill-set-critical-landing-job-125910227.html?nc the 3 G’s Global: This is the big picture perspective. It is your ability to lift your eyes out of the weeds, look at the world and understand the ripple effect of your actions. Good: This is the sensitivity to people and awareness of and the inkling to …
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Global Innovation Forum – Innovation and the Digital Generation
June 16 event at San Jose State University in Menlo Park, CA… Global Innovation Forum – Innovation and the Digital Generation http://www.cob.sjsu.edu/gif2011/agenda.html
Watson earns WEBBY award
Watson is Webby Person of the Year The Webby Awards The Webby Awards is the leading international award honoring excellence on the Internet. Established in 1996 during the Web’s infancy, the Webbys are presented by The International Academy of Digital Arts and Sciences, which includes an Executive 750-member body of leading Web experts, business figures, …
New book: Service Design and Delivery – Springer series
http://www.springer.com/computer/swe/book/978-1-4419-8320-6?changeHeader Series: Service Science: Research and Innovations in the Service Economy Macintyre, Mairi; Parry, Glenn; Angelis, Jannis (Eds.) 1st Edition., 2011, XXII, 169 p. 100 illus.
Service Oriented Systems Engineering conference Dec 12-14 CFP
The 6th IEEE International Symposium on Service-Oriented System Engineering December 12-14, 2011, Irvine, CA, USA Collocated with SOCA, KSEM, RTSOAA and KASTLES Sponsored by: IEEE Computer Society; Co-sponsored by: Arizona State University, San Jose State University, Tokyo Institute of Technology, Oxford Brookes University, University of Leeds.