2011 Best Article
MJ Bitner (ASU) note Research Priorities for the Science of Service is 2011 Best Article Journal of Service Research at Frontiers in Service. See: http://wpcarey.asu.edu/csl/knowledge/Research-Priorities.cfm
MJ Bitner (ASU) note Research Priorities for the Science of Service is 2011 Best Article Journal of Service Research at Frontiers in Service. See: http://wpcarey.asu.edu/csl/knowledge/Research-Priorities.cfm