Journal of Service Science and Management – open access

Posted by Site Administrator on 12 January 2012, 9:43 am

Journal of Service Science and Management December, 2011 Volume 4, Number 4 – contents http://www.scirp.org/journal/jssm/ Enabling Innovation in Complex Welfare Service Systems Harri Jalonen, Pekka Juntunen FDI and Economic Development: Evidence from Mainland China Liyan Liu Service Value Stream Management (SVSM): Developing Lean Thinking in the Service Industry Andrea Bonaccorsi, Gionata Carmignani, Francesco Zammori Dynamic …

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Original Springer series volume used in class at USC!

Posted by Wendy Murphy on 11 January 2012, 1:48 pm

Here’s the syllabus: http://greenbay.usc.edu/csci577/fall2011/readings/ec/CS599_ServiceScience_Outline.pdf

Announcing a new book! “Global Village Service as the Future of Electronic Services”

Posted by Wendy Murphy on 9 January 2012, 10:22 am

Authors: Seyyed Mohsen Hashemi and Mohammadreza Razzazi See it at Amazon.com

Opening Up Government Report

Posted by Jim Spohrer on 13 December 2011, 12:13 pm

How to unleash the power of information for new economic growth. New report on opening up government. URL: http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-open-government.html

Tomorrow’s Jobs Require Tomorrow’s Skills

Posted by Jim Spohrer on 29 November 2011, 6:02 pm

My takes on Co-Evolution conference … http://beyond-it-inc.com/GKEblog/tomorrows-jobs-require-tomorrows-skills.html http://beyond-it-inc.com/GKEblog/helping-colleges-and-universities-educate-tomorrows-knowledge-workers.html Tom Kucharvy, CEO Beyond IT, Inc. www.Beyond-IT-Inc.com Follow my blog: tomkucharvy.com

presentation at Almaden by Chieko Asakawa

Posted by Site Administrator on 28 November 2011, 10:59 am

Presentation file

2013 Boston area Internet of Things conference

Posted by Site Administrator on 21 November 2011, 12:55 pm

Pre-Announcement for the IEEE Boston Section Reflector: 2013 IEEE International Conference on Building the Internet of Things: Technologies and Tools [Working title] Time: [TBD April – June 2013] Location: [TBD Greater Boston] Introduction: This conference is focused on providing a venue and forum for researchers, educators, entrepreneurs, and others interested in the Internet of Things …

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SRII global conference reminder

Posted by Site Administrator on 21 November 2011, 7:04 am

The Service Research and Innovation Institute (SRII) annual conference deadline for abstrracts is Nov 30th. The conference is July 24-27, 2012 in San Jose, CA USA. You are invited to submit an abstract….including Smarter Cities & Service Innovation, Cloud Computing & Analytics/BIG-DATA/DEEP-QA, Smarter Service Systems in Emerging Markets, etc. http://www.thesrii.org https://www.easychair.org/account/signin.cgi?conf=srii2012 https://service-science.info/archives/1737

why social innovators need design thinking

Posted by Wendy Murphy on 18 November 2011, 10:39 am

Link: http://whatmatters.mckinseydigital.com/social_innovation/why-social-innovators-need-design-thinking Problem solving from the end user point of view. First, seek to understand…

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