Book: Taming Information Technology

Taming Information Technology: Lessons from Studies of System Administrators Eser Kandogan, Paul P. Maglio, Eben M. Haber, John Bailey http://www.amazon.com/Taming-Information-Technology-Administrators-Interaction/dp/0195374126 Information technology is the foundation of modern life. When talking on the phone, using the Web, or getting money from an ATM, we rely on computers, networks, and databases – systems of information technologies. What …

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Call For Booklet Proposals: Service Systems and Innovation in Business & Society

Dear Colleague, Hello!  We are serving as collection editors for the Service Systems and Innovations in Business and Society for Business Expert Press (http://www.businessexpertpress.com/).  We are inviting published scholars and professionals with expertise in all areas of service science and systems in hopes that you will consider writing a booklet for this series and sending …

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Free IBM RedGuides about Smarter Planet topics

This IBM® Redguide™ publication is the first paper in the Smarter Cities™ Series of Redguide publications. This particular guide provides insight into the IBM Smarter Cities vision and explains how information and technology can help make cities smarter. It focuses on the foundation that is used to build a smarter city. It also explains how …

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Textbook New Edition: Who Shall Live? Health, Economics, and Social Choice

“In this classic book, Professor Victor Fuchs draws on his deep understanding of the strengths and limitations of economics and his intimate knowledge of health care institutions to help readers understand the problems every nation faces in trying to allocate health resources efficiently and equitably. In a new Introduction to the second expanded edition, Professor …

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