2012 Frontiers in Service, CFP

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The 21st Annual Frontiers in Service Conference, will be June 14-17, 2012 in the Washington D.C. area, hosted by the Robert H. Smith School of Business at the University of Maryland, College Park. The Frontiers in Service Conference, sponsored by INFORMS, the American Marketing Association and the University of Maryland’s Center for Excellence in Service, is the world’s leading annual conference on service research and management. It attracts prominent thought leaders and industry experts from around the world to share cutting-edge knowledge and best practices on how to improve service quality, enhance service productivity, and foster service innovation.

 

This year’s conference will highlight the latest thinking in service research. Of particular interest is research that combines aspects of technology, social science, and business. We invite you to submit an abstract and be a part of the over 120 sessions. Please click here for the submission link.

 

Abstracts may be submitted ONLY via the online form. They should be no longer than 1 page.

 

The call for papers submission deadline is Midnight (EST), Sunday, November 20, 2011

 

21st Annual Frontiers in Service Conference

Call For Papers

June 14 – 17, 2012

Robert H. Smith School of Business

University of Maryland, College Park

Hyatt Bethesda – Host Hotel

  2012 CONFERENCE COMMITTEE

Co-Chair – Roland T. Rust

Distinguished University Professor

David Bruce Smith Chair in Marketing

Executive Director, Center for Excellence in Service

University of Maryland, USA

 

Co-Chair – Janet Wagner

Associate Professor of Marketing

Director, Center for Excellence in Service

University of Maryland, USA

 Co-Chair – Hui Liao     

Associate Professor of Management

Research Director, Center for Excellence in Service

University of Maryland, USA

Sabine Moeller                                                                                              

Senior Vice President

Lekkerland Endowed Chair for Convenience and Marketing

EBS Business School, Germany

Timothy Keiningham

Chair, AMA Services Special Interest Group

IPSOS Loyalty, USA

 

Ming-Hui Huang                                                                                              

Distinguished Professor of Electonic Commerce

National Taiwan University, Taiwan

 

Shashi Matta 

Assistant Professor of Marketing

Ohio State University, USA

   For up-to-date conference information

 go to the conference’s official Web site at

New study released – Socio-economic impact of open service innovation

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http://ec.europa.eu/information_society/newsroom/cf/item-detail-dae.cfm?item_id=7195

This study assesses the economic and societal potential and impact of open service innovation approach in Europe. The study is coordinated and led by Logica business consulting. The consortium consists of IBM, Nokia, Intel, Novay and Innovation Value Institute. The study considers the role of users and citizens in open, user-driven service innovation, as part of the industrial eco-system, in the context of societal and ICT developments.

International Conference on Design and Modeling in Science, Education, and Technology CFP

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http://www.iiis2011.org/iceic/website/default.asp?vc=45

We invite you to submit a paper/abstract to The International Conference on Design and Modeling in Science, Education, and Technology: DeMset 2011 (www.2011conferences.org/demset), to be held jointly with The 17th International Conference on Information Systems Analysis and Synthesis: ISAS 2011 and The International Conference on Education, Informatics, and Cybernetics: icEIC 2011 (www.2011conferences.org/iceic), on November 29th – December 2nd, 2011 in Orlando, Florida, USA.

The submissions deadline is September 1st, 2011 (Check the web site for notification to authors and camera ready deadlines, as well as for possible extensions).

Participants in this conference may have virtual participation in the conferences organized by IIIS on March 2011 and July 2011. Consequently,   they will receive a password to have access to all papers and virtual sessions (associated with the face-to-face sessions) of the March and July, 2011 IIIS’ conferences.

Technical keynote speakers will be selected from early submissions because this selection requires an additional evaluation according to the quality of the paper, assessed by its reviewers, the authors’ CV and the paper’s topic.

Submissions for *Face-to-Face* or for *Virtual* Participation are both accepted. Both kinds of submissions will have the same reviewing process and the accepted papers will be included in the same proceedings.

All Submitted papers/abstracts will go through three reviewing processes: (1) double-blind (at least three reviewers), (2) non-blind, and (3) participative peer reviews (more details at www.iiis.org/iiis/PeerReviewing.asp). Authors of accepted papers who registered in the conference will have access to the evaluations and possible feedback provided by the reviewers who recommended the acceptance of their papers/abstracts, so they can accordingly improve the final version of their papers.

Pre-Conference and Post-conference virtual sessions (via electronic forums) will be held for each session included in the conference program.

Registration fees of an effective invited session organizer will be waived according to the policy described in the web page (click on ‘Invited Session’, then on ‘Benefits for the Organizers of Invited Sessions’).

Authors of the best 20% of the papers presented at the conference (included those virtually presented) will be invited to adapt their papers for their publication in the Journal of Systemics, Cybernetics and Informatics (JSCI; www.iiisci.org/journal/sci/Past.asp)

Sincerely,

DeMset 2011 Organizing Committee

 

Check out: http://iamfirst.dipdive.com/

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“i.am FIRST: Science is Rock & Roll”

Mark your calendar for Sunday, August 14, to join us in watching
“i.am FIRST: Science is Rock & Roll” – a back-to-school TV special about FIRST, airing on the ABC TV Network at 7 P.M. ET.

Check out: http://iamfirst.dipdive.com/

‘i.am FIRST – Science is Rock and Roll’ is a groundbreaking, one-hour special promoting education, science, and technology that features an electric hour of highlights from the 20th annual FIRST Championship. This very special celebration of technology features performances by The Black Eyed Peas and Willow Smith, as well as special appearances from a host of high-profile celebrities such as Justin Bieber, Jack Black, Bono, Miranda Cosgrove, Miley Cyrus, Josh Duhamel, Willow Smith, Britney Spears, Snoop Dogg, Justin Timberlake, and Steven Tyler speaking out to support STEM (Science, Technology, Engineering, and Math) education. ‘i.am FIRST – Science is Rock & Roll’ airs SUNDAY, AUGUST 14 (7:00-8:00 p.m., ET) on The ABC Television Network.

PICMET 12 announcement

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PICMET’12 will be held on July 28 – August 2 in one of the most beautiful cities in the world, Vancouver, BC – Canada. The venue will be the Sheraton Wall Centre Hotel right in the middle of the city.

The theme of PICMET’12 is “Technology Management for Emerging Technologies”. Managing emerging information technologies, bio technologies and nano technologies in manufacturing and services including but not being limited to  health, energy, government, education and sustainability will be discussed.

The critical deadlines are as follows:

Sunday, November 13, 2011: Title and up to 200 word-abstract are due.
Sunday, December 18, 2011: Notification of the review results of the abstracts.
Sunday, January 15, 2012: The full papers are due.
Sunday, March 11, 2012 : Notification to the authors with the results of the review of their papers
Sunday, April 15, 2012: Final papers with modifications in accordance with the review reports are due.

We hope to receive your submissions by November 15, and to see you at PICMET’12 in Vancouver, Canada on July 29 – August 2, 2012.