IAMOT 2012 – Taiwan – March 18-22, 2012

“Managing Technology Service – Convergences in the Post-Industrialized Society”

The conference will be held in Hsinchu, Taiwan, March 18-22, 2012.
IAMOT 2012’s timely theme is “Managing Technology Service – Convergences in the Post-Industrialized Society”.  This year’s conference promises to be very informative and well organized.  In addition to the papers in 24 tracks, there are 2 pre-conference tutorials, daily keynote speeches by prominent academicians and practitioners, 4 panel discussions, site visits to technology centers, and an award ceremony in which we will bestow our best researchers, academicians, practitioners, and service to the MOT community.

Three special sessions will be organized. The sessions will address the MOT program accreditation, MOT Book of Knowledge (BOK) and the popular PhD colloquium attended by top MOT advisors.

The conference website is:   http://www.iamot2012.org.tw/index.html

Looking forward to seeing you all in beautiful Hsinchu, Taiwan.

 

PICMET-2012 Abstracts Due

The due date for up to 200-word abstracts for PICMET’12 Conference is November 15, 2011. The abstracts can be submitted at www.picmet.org.

The Conference will be held on July 28 – August 2 in Vancouver, BC – Canada, one of the most beautiful cities in the world. The theme is “Technology Management for Emerging Technologies”.

Leadership and management in emerging information technologies, bio technologies and nano technologies in manufacturing and services including but not limited to health, energy, government, education and sustainability will be emphasized. However, the Conference will not be restricted to emerging technologies. Every aspect of technology management will be included in more than 50 tracks.

PICMET papers are subjected to a blind review process. The accepted papers are included in the conference proceeding, the IEEE Xplore and Compendex and INSPEC, two major citation indexes.

We are expecting about 500 participants from 50+ countries at PICMET’12 Conference.

If you have not yet made a submission, we hope to receive your abstracts by November 15, and see you at PICMET’12 in Vancouver, Canada on July 29 – August 2, 2012.

CFP for Management and Service Science next August in Shanghai

Call for Papers for MASS 2012
The 6th International Conference on Management and Service Science(MASS 2012)
Aug.10-12, 2012    Shanghai, China
http://www.massconf.org/2012/
Sponsored and Organized by:
IEEE Wuhan Section/ Wuhan University/ Renmin University of China/ Northeastern University/ Xidian University/Engineering Information Institute
———————————————————————————————- Continue reading ‘CFP for Management and Service Science next August in Shanghai’ »

California Dreamin’ – then submit an abstract!

Are you going to San Francisco/Silicon Valley in July 2012? Then submit abstracts now!

Two great opportunities for service scientists, managers, engineers, designers, and more!
Please submit abstracts now, before time runs out,  to these two back-to-back conferences!

Human-Side of Service Engineering (HSSE)
HSSE-2012 Conferences, July 21-25th, San Francisco, CA (Hilton)
Abstract submission (preferred) deadline: November 15, 2011
Submissions here :http://www.ahfe2012.org/deadlines.html
For more information: http://www.ahfe2012.org/HSSE.html
Questions? contact Dr. Louis E Freund (SJSU) Louis.Freund@sjsu.edu

Service Research and Innovation Institute (SRII)
SRII-2012 Global Conference, July 24-27th, 2012 San Jose, CA (Fairmont)
Abstract submission deadline: November 30, 2011
Submissions here: https://www.easychair.org/account/signin.cgi?conf=srii2012
For more information: http://www.thesrii.org
Questions? contact: Dr Babis Theodoulidis (U Manchester) b.theodoulidis@manchester.ac.uk

Hope to see you there!
Dr. Jim Spohrer (IBM) spohrer@us.ibm.com

And you may enjoy listening to this while song while you submit your abstract…

California Dreamin

 

 

New Paper: Rethinking Higher Education as a Service System

Leveraging Service Blueprinting to Rethink Higher Education: When Students Become ‘Valued Customers,’ Everybody Wins

http://www.americanprogress.org/issues/2011/10/service_blueprinting.html

“In this paper we take the position that higher education is a service, or a service system, and that transformative initiatives aiming to address the types of problems noted earlier will benefit from viewing them through a service lens. A service lens puts the customer at the center of improvement and innovation initiatives, considers the customer experience to be a foundation for analyzing and making enhancements, and assumes the customer is a co-creator of value.”

SRII Global Conference – Abstracts due Oct 30th

Please submit an abstract to SRII Global Conference 2012 by Oct 30th deadline.
http://www.thesrii.org/index.php/2012-call-for-papers

This is the leading forum for the presentation and discussion of IT-enabled service innovations from around the world, and this year’s meeting is July 24-27 in the capital of Silicon Valley – San Jose, CA.

To see some of the outstanding presentations from last years conference – visit http://www.theSRII.org

Thought leaders, SRII national chapters report on regional service innovations, SRII SIGs (Special Interest Groups) update on all the hot areas of IT-enabled service from mobile to cloud to social media.

Is Education & Technology at a Tipping Point?

Silicon Valley Forum event.  Twenty years ago most people (faculty, students, parents) had no access to the internet or web-enabled mobile phones.  Today many more do, and adoption rates in emerging markets such as India and China are accelerating fastest.   Ubiquitous access has important implications for “the business” of education, both short-term and long-term…  For example in twenty years, we can easily foresee nearly everyone with access to advanced smart phones with spoken language interfaces to all human knowledge (see IBM Watson Jeopardy! Supercomputer). In the short term,  South Korea will shift traditional textbooks to digital devices (Samsung) by 2015, no more “students breaking their backs lugging around dead trees.”

Yet especially in the US, the challenges are great… First, urban high school drop out rates are too high, perhaps some improvements recently, but still problematic.   Second, the life-long consequences of under-education are severe in the US.  Do faculty, student, and parents have access to courses, assignments, and grades on-line? Third, student loan debt is large and growing.  Do faculty, student, and parents have access to content and learning materials on-line?  Finally, the impact on US competitiveness of doing too little, too late is quite  foreseeable and negative.  When it comes to education and technology, we all need to remember Amara’s law:  “We tend to overestimate the effect of a technology in the short run and underestimate the effect in the long run.”  We ain’t seen nothin’ yet.

Panel Discussion: Voice of Academia, John Danner, Rocketship Education, Dr. Paul Kim, Stanford University, Dr. Raymond Ravaglia, Ed. Prog. for Gifted Youth (EPGY)  at Stanford, Jason Willis, San Jose Unified School District, Moderator: Dr. James C. Spohrer, IBM University Programs Worldwide.