SRII global conference reminder

The Service Research and Innovation Institute (SRII) annual conference deadline for abstrracts is Nov 30th.
The conference is July 24-27, 2012 in San Jose, CA USA.
You are invited to submit an abstract….including Smarter Cities & Service Innovation, Cloud Computing & Analytics/BIG-DATA/DEEP-QA, Smarter Service Systems in Emerging Markets, etc.
http://www.thesrii.org
https://www.easychair.org/account/signin.cgi?conf=srii2012
 https://service-science.info/archives/1737

 

Innovation Investment Journal names Service Design and Delivery one of the top 20 books for innovators!

This is one of the Springer Series on Service Science books.  Congratulations to Mairi, Glenn and Jannis!

http://www.iijiij.com/2011/04/09/the-iij-top-20-upcoming-design-books-for-innovators-08384

Here;’s a link to the book http://www.amazon.co.uk/Service-Design-Delivery-Science-Innovations/dp/1441983201/ref=sr_1_18?s=books&ie=UTF8&qid=1302290048&sr=1-18

CFP ~ Integrating Research, Education, and Problem Solving

As you know, there is a growing academic and societal need for the integration of academic activities among themselves and with Society, including private and public sectors. An increasing number of academics have noticed the importance of integrating Research, Education, and Problem Solving among themselves and with societal and corporate real life problems. To address these integrating processes is the purpose of the 2nd International Symposium on Integrating Research, Education, and Problem Solving: IREPS 2012 (http://www.2012iiisconferences.org/ireps), to be held in Orlando, Florida, USA, on March 25 – 28, 2012, jointly with ICETI 2012 (http://www.2012iiisconferences.org/iceti), ICSIT 2012 (http://www.2012iiisconferences.org/icsit), and IMCIC 2012 (http://www.2012iiisconferences.org/imcic)

The submission deadline for the four collocated events is November 23rd, 2011.

Some of the suggested topics are the following:

•   Relationships between research and teaching. Teaching via collaborative research.
•   Relationships between research and practice or consulting
•   Relationships between teaching and practice or consulting
•   Integrating research, teaching and consulting or practice
•   Relationships between academic informing sciences and informing engineering
•   Integrating Informing Science and Informing Engineering
•   Action research applied to academic activities
•   Research design
•   Academic systems engineering
•   Educational systems engineering
•   Organizational engineering applied to educational or research organizations.

IAMOT 2012 – Taiwan – March 18-22, 2012

“Managing Technology Service – Convergences in the Post-Industrialized Society”

The conference will be held in Hsinchu, Taiwan, March 18-22, 2012.
IAMOT 2012’s timely theme is “Managing Technology Service – Convergences in the Post-Industrialized Society”.  This year’s conference promises to be very informative and well organized.  In addition to the papers in 24 tracks, there are 2 pre-conference tutorials, daily keynote speeches by prominent academicians and practitioners, 4 panel discussions, site visits to technology centers, and an award ceremony in which we will bestow our best researchers, academicians, practitioners, and service to the MOT community.

Three special sessions will be organized. The sessions will address the MOT program accreditation, MOT Book of Knowledge (BOK) and the popular PhD colloquium attended by top MOT advisors.

The conference website is:   http://www.iamot2012.org.tw/index.html

Looking forward to seeing you all in beautiful Hsinchu, Taiwan.

 

PICMET-2012 Abstracts Due

The due date for up to 200-word abstracts for PICMET’12 Conference is November 15, 2011. The abstracts can be submitted at www.picmet.org.

The Conference will be held on July 28 – August 2 in Vancouver, BC – Canada, one of the most beautiful cities in the world. The theme is “Technology Management for Emerging Technologies”.

Leadership and management in emerging information technologies, bio technologies and nano technologies in manufacturing and services including but not limited to health, energy, government, education and sustainability will be emphasized. However, the Conference will not be restricted to emerging technologies. Every aspect of technology management will be included in more than 50 tracks.

PICMET papers are subjected to a blind review process. The accepted papers are included in the conference proceeding, the IEEE Xplore and Compendex and INSPEC, two major citation indexes.

We are expecting about 500 participants from 50+ countries at PICMET’12 Conference.

If you have not yet made a submission, we hope to receive your abstracts by November 15, and see you at PICMET’12 in Vancouver, Canada on July 29 – August 2, 2012.

CFP for Management and Service Science next August in Shanghai

Call for Papers for MASS 2012
The 6th International Conference on Management and Service Science(MASS 2012)
Aug.10-12, 2012    Shanghai, China
http://www.massconf.org/2012/
Sponsored and Organized by:
IEEE Wuhan Section/ Wuhan University/ Renmin University of China/ Northeastern University/ Xidian University/Engineering Information Institute
———————————————————————————————- Continue reading ‘CFP for Management and Service Science next August in Shanghai’ »

California Dreamin’ – then submit an abstract!

Are you going to San Francisco/Silicon Valley in July 2012? Then submit abstracts now!

Two great opportunities for service scientists, managers, engineers, designers, and more!
Please submit abstracts now, before time runs out,  to these two back-to-back conferences!

Human-Side of Service Engineering (HSSE)
HSSE-2012 Conferences, July 21-25th, San Francisco, CA (Hilton)
Abstract submission (preferred) deadline: November 15, 2011
Submissions here :http://www.ahfe2012.org/deadlines.html
For more information: http://www.ahfe2012.org/HSSE.html
Questions? contact Dr. Louis E Freund (SJSU) Louis.Freund@sjsu.edu

Service Research and Innovation Institute (SRII)
SRII-2012 Global Conference, July 24-27th, 2012 San Jose, CA (Fairmont)
Abstract submission deadline: November 30, 2011
Submissions here: https://www.easychair.org/account/signin.cgi?conf=srii2012
For more information: http://www.thesrii.org
Questions? contact: Dr Babis Theodoulidis (U Manchester) b.theodoulidis@manchester.ac.uk

Hope to see you there!
Dr. Jim Spohrer (IBM) spohrer@us.ibm.com

And you may enjoy listening to this while song while you submit your abstract…

California Dreamin

 

 

New Paper: Rethinking Higher Education as a Service System

Leveraging Service Blueprinting to Rethink Higher Education: When Students Become ‘Valued Customers,’ Everybody Wins

http://www.americanprogress.org/issues/2011/10/service_blueprinting.html

“In this paper we take the position that higher education is a service, or a service system, and that transformative initiatives aiming to address the types of problems noted earlier will benefit from viewing them through a service lens. A service lens puts the customer at the center of improvement and innovation initiatives, considers the customer experience to be a foundation for analyzing and making enhancements, and assumes the customer is a co-creator of value.”