CFP: Economics of Grids, Clouds, Systems, and Service (GECON 2012)

GECON 2012Call For Papers

The 9th International Conference on Economics of Grids, Clouds, Systems,
and Services

November 27–28, 2012, Berlin, Germany

Call for Papers :
http://www.gecon-conference.org/gecon2012/Call_for_Papers_GECON2012.pdf
Main page : http://www.gecon-conference.org/gecon2012

Important Dates
– Paper Registration Deadline: August 1st, 2012
– Paper Submission Deadline: August 12th, 2012
– Notification of Paper Acceptance: September 23rd, 2012
– Camera Ready Paper Deadline: October 7th, 2012

Scope
The way in which IT resources and services are being provisioned is
currently in flux. Advances in distributed systems technology have
allowed for the provisioning of services on an unprecedented scale and
with increasing flexibility. At the same time, business and academia
have started to embrace a model wherein third-party services that can be
acquired with minimal service provider interaction, replace or
complement those that are managed internally. Organizations have only
started to grasp the economic implications of this evolution.

As a global market for infrastructure, platform and software services
emerges, the need to understand and deal with these implications is
quickly growing. In addition, a multitude of new challenges arise. These
are inherently multidisciplinary and relate to aspects such as the
operation and structure of the service market, the alignment of cost,
revenue and quality-related objectives when taking on a service consumer
or provider role, and the creation of innovative business models and
value chains. These challenges emerge in other service domains as well,
for example in the coordinated operation of the next generation
electricity grids that are characterized by distributed generation
facilities and new consumption patterns.

GECON invites researchers and practitioners from academia and industry
to present and discuss economics-related issues and solutions associated
with these developments and challenges. Contributed work can comprise
extensions to existing technologies, successful deployments of
technologies, economic analysis, and theoretical concepts. The purpose
of this event is to gather original work and build a strong
multidisciplinary community in this increasingly important area of a
future information economy.

Researchers and practitioners are invited to present final results or
work in progress. The topics of interest are:
– Market mechanisms, models and bidding languages
– Decision support for providers, service selection and procurement
– Revenue and energy-aware resource management and scheduling
– Pricing schemes and revenue models
– Capacity planning and resource allocation
– Service placement in Clouds and service composition
– Automated trading and bidding support tools
– Cloud federation and brokers
– Incentive design and strategic behavior
– Development of sustainable infrastructures
– Economic modeling of networks, systems, software, and data
– Business models and strategies
– Service value chains and value networks
– Metering, accounting, and billing
– Negotiation, enforcement and monitoring of SLAs
– Trust and reputation in inter-domain Clouds
– Security and risk management
– Performance monitoring and prediction
– Reports and analysis on operational markets and testbeds
– Techno-economic analysis
– Standardization and legal aspects
– Governance structures and regulatory mechanisms for Clouds
– Cost modeling, cost-benefit analysis
– Cost of fault-tolerance mechanisms
– Smart Grids
– IaaS, SaaS, PaaS
– Services Science
– Data center organization

Publication and Submission Guidelines
– Original, high-quality papers and works in progress, which are not
currently under review by another conference, will be considered.
– Submitted papers should not exceed 14 pages in Springer LNCS format
(including references and appendices). For further details, visit the
GECON 2012 Web page.
– Manuscripts will be reviewed based on technical merit, originality,
and relevance. Past acceptance rates have been below 33%.
– Paper submissions are managed electronically through the EasyChair
Website (http://www.easychair.org/conferences/?conf=gecon2012)
– The proceedings will be published by Springer LNCS.
– As in the previous two editions, extended versions of 8-12 accepted
papers will be invited for publication by Elsevier in a special issue of
the Journal of Future Generation Computing Systems. For papers targeting
pure business and economic aspects within the conference, a post
publication track in a special issue of the Springer Electronic Markets
journal is intended (final approval is pending).

Conference Chairs
Jörn Altmann (Seoul National University, Korea)
Matthias Hovestadt (TU Berlin, Germany)
Omer F. Rana (Cardiff University, UK)
Kurt Vanmechelen (University of Antwerp, Belgium)

Steering Committee
Jörn Altmann (Seoul National University, South-Korea)
Kurt Vanmechelen (University of Antwerp, Belgium)
Rajkumar Buyya (University of Melbourne, Australia)
Junseok Hwang (Seoul National University, South-Korea)
Hing-Yan Lee (National Grid Office, Singapore)
Jysoo Lee (Kisti, South-Korea)
Steven Miller (Singapore Management University, Singapore)
Dirk Neumann (University of Freiburg, Germany)
Omer F. Rana (Cardiff University, UK)
Daniel Veit (University of Mannheim, Germany)

Program Committee
The list of program committee members can be found at
http://gecon2012.gecon.info/committees.html

GECON History
GECON 2012 follows the very successful previous editions
(http://www.gecon-conference.org), where high-quality technical papers
have been presented.


====================================================
Dr. Kurt Vanmechelen
Dept. of Mathematics and Computer Sciences
Group CoMP (Computational Modelling and Programming)
University of Antwerp
Middelheimlaan 1
2020 Antwerpen, Belgium
G2.14

Phone : 0032 3 265 3477
Mail : kurt.vanmechelen@ua.ac.be
====================================================

ICSSS 2012 CFP

Considering your research in related areas, we cordially invite you to submit a paper to ICSSS 2012.
============================================================================
2012 2nd International Conference on Social Sciences and Society (ICSSS 2012)
November 1-2, 2012, San Degio, CA, USA
Website: http://www.icsss-conf.com/
============================================================================
2012 2nd International Conference on Social Sciences and Society (ICSSS 2012) will be held on November 1-2, San Degio, CA, USA. The goal of this Conference is to bring together the researchers from academia and industry as well as practitioners to share ideas, problems and solutions relating to the multifaceted aspects of Social Sciences and Society.

All accepted papers will be published in Advances in Education Research Journal (ISSN: 2160-1070), which will be indexed by CPCI-SSH (ISSHP).

ICSSS 2011 Proceedings has been indexed by CPCI-SSH (ISSHP).

Paper Submission Due:August 25, 2012
Contact Email: icsss2012@163.com
For detailed information, please see http://www.icsss-conf.com/

Service System Analytics

Service Systems Analytics

Dianne Fodell (twitter @difodell) is helping to link thinking about analytics and service systems. She sent me these pointers:

A Faculty Consortium for sharing course materials, data sets and best practices (please encourage faculty to join):  http://www.AnalyticsConnection.org

The Academic Initiative BAO Portal (this is primary external site for faculty):
https://www.ibm.com/developerworks/university/bao/index.html

Analytic Zone (primarily Cognos Insights – a community site for users):
https://www.analyticszone.com/homepage/web/displayHomePage.action

Also, since smarter cities and smarter universities are holistic service systems that deliver whole service…. Academic Initiative has real-world tools and educational materials to apply… and this could be relevant to creating a “whole new engineer” (twitter @bigbeacon)

This is of course very much conceptually related to design as well – and real-world-design challenges.
http://www.realworlddesignchallenge.org/
http://www.moremarbles.com/
http://www.kaggle.com/
http://studentcompetitions.com/
http://www.skild.com/
http://smartercitieschallenge.org/
http://www.cityforward.org/
thinking cities video
http://www.itbriefcase.net/videos
http://ibmsmartcamp.com/

Those interested in connecting service science, smarter planet (especially smarter cities and smarter universities), and analytics/cloud computing/cybersecurity – can also find more at (twitter @JimSpohrer) and http://www.slideshare.net.spohrer

 

Essentials of Service Marketing 2nd Edition

From Jochen Wirtz

 

Dear Colleagues & Friends,

It gives me great pleasure to inform you that Essentials of Services Marketing, 2nd edition has been published!

ü  For undergraduate services marketing courses.

ü  Streamlined coverage of service marketing topics with an exciting global outlook

ü  With its visual learning aids and clear language, students read less to learn more

ü  Full-color learning cues, graphics and diagrams to capture student attention and help them visualize key concepts.


I hope you will enjoy this text!

Jochen 

Conference: Service Systems at AHFE 2012 (San Francisco, July 21-25)

Conference: Service Systems at AHFE 2012 (San Francisco, July 21-25)

Please join if possible – 1400 registrants from 51 countries.

You are cordially invited to participate in the 4th International Conference on Applied Human Factors and Ergonomics 2012 and its affiliated conferences, jointly held under one management and one registration, including:

1st International Conference on Human Side of Service Engineering

2nd International Conference on Human Factors and Ergonomics in Healthcare

2nd International Conference on Cross-Cultural Decision Making: Focus 2012

2nd International Conference on Applied Digital Human Modeling

1st International Conference on Affective and Pleasurable Design

1st International Conference on Human Factors in Transportation

and 14th International Conference on Human Aspects of Advanced Manufacturing: Manufacturing Enterprises in a Digital World

 

URL:  http://www.ahfe2012.org/

 

Conference: IEEE Service Operations and Logistics, and Informatics (July China)

IEEE Service Operations and Logistics, and Informatics
July 8-10, 2012, Suzhou, China

URL: http://www.ieeesoli.org/

Service science, service operations, logistics, and informatics are becoming ever more complex and interdependent. They are playing an increasingly important role in today’s world economy. Information and communications technology provides cyber-infrastructure and platforms to achieve more efficient and productive services operations. New types of service offerings are also emerging to meet the needs of customers and consumers.The IEEE Service Operations and Logistics, and Informatics (SOLI) conference series aims to bring together researchers and practitioners to discuss issues, challenges and future directions, share their R&D findings and experiences in relative areas.

Service Science: Progress Indicators

Service Science: Progress Indicators

What are indicators of service science progress?

Guidelines for evaluating service science courses and programs
– Journals that publish service science-related articles (see below)
Books and textbooks on service science-related topics
– Conferences that are service-science related (see below)
Professional association with service science-related special interest groups
Nations with service innovation policies and organizations
Compilations of service system case studies
Compilations of service system open data sets
Compilations of grand challenge questions
– Universities with service science related courses and degrees (see below)
– Businesses with making service innovation investments (see below)
– Websites & Social Media (see below)
– Articles (see below)
– Videos (see below)

A good service science community project would be for someone to curate these service science progress indicators better/more regularly…  I am happy to share the method I used in creating this quick list below…  contact: spohrer@us.ibm.com, if you would like to discuss.

 

Journals
http://servsci.journal.informs.org/
http://www.sersci.com/ServiceScience/index.php
http://www.igi-global.com/journal/international-journal-service-science-management/1132
http://www.emeraldinsight.com/products/journals/journals.htm?id=IJQSS
http://jsr.sagepub.com/
http://www.scirp.org/journal/jssm/
http://web.up.ac.za/default.asp?ipkCategoryID=10978
http://www.service-design-network.org/content/new-online-service-science-journal
http://gulib.georgetown.edu/newjour/j/msg04874.html
http://journals.cluteonline.com/index.php/JSS

Click to access V2N3.pdf

 

Books and Textbooks
http://www.cob.sjsu.edu/ssme/refmenu.asp
http://www.springer.com/business+%26+management/operations+research/book/978-1-4419-1627-3
http://www.springer.com/series/8080
http://www.worldscibooks.com/business/7098.html
http://www.amazon.com/Service-Science-Mark-S-Daskin/dp/0470525886
https://service-science.info/archives/1908

 

Conferences
http://iess.unige.ch/
http://www.rhsmith.umd.edu/frontiersconference/
http://www.ieeesoli.org/
http://www.waset.org/conferences/2012/dubai/icssme/
http://www.ahfe2012.org/HSSE.html
http://www.massconf.org/2012/

 

Professional Association & SIGs
https://service-science.info/archives/1982
http://service-sci.section.informs.org/
http://www.ssglobal.org/
http://aisel.aisnet.org/pajais/vol2/iss1/1/

 

Nations & Organizations
https://service-science.info/archives/81
https://service-science.info/archives/2043
http://crag.hesge.ch/service-science/
http://www.servicesciencefactory.com/
http://www.servicesciencesociety.org.au/
http://www.tilburguniversity.edu/research/institutes-and-research-groups/eriss/
http://ssrc.nccu.edu.tw/ssme/
http://www.ssmenetuk.org/netmember.asp?pid=3

 

Case Studies
https://service-science.info/archives/2043

 

Open Data Sets
https://service-science.info/archives/2161

 

Grand Challenge Questions
https://service-science.info/archives/2071

 

University Courses and Degrees
http://openinnovation.berkeley.edu/ssme.html
http://wpcarey.asu.edu/csl/knowledge/service-science.cfm
http://www.my-groups.de/altmann/?page_id=24
http://moving2academia.blogspot.com/2008/02/what-is-service-science.html
http://www.erasmusmundus-imse.eu/
http://www.ss.pku.edu.cn/index.php?option=com_content&task=category&sectionid=22&id=233&Itemid=457
http://www.fi.muni.cz/admission/master/aplinfo/ssme/index.xhtml.en
http://tinyurl.com/76prfb3
http://ibm.academia.edu/Spohrer/Papers/211655/Service_Science_Toward_a_Smarter_Planet
http://ctm.web.nthu.edu.tw/files/11-1171-4509.php
http://www.mastersportal.eu/students/browse/programme/20806/service-science-management-and-engineering.html
http://www.cs.swan.ac.uk/SSI/SSME/ServiceScience.html
http://business-school.exeter.ac.uk/research/areas/centres/isr/news_and_events/servicescienceforum/

 

Businesses
http://researcher.watson.ibm.com/researcher/view_pic.php?id=1230
http://jp.fujitsu.com/group/fri/en/economic/publications/report/2005/report-246.html
http://www.almaden.ibm.com/asr/
http://en.wikipedia.org/wiki/Service_science,_management_and_engineering
http://www.research.ibm.com/ssme/
http://tinyurl.com/6lhuv6h
http://www.ibm.com/ibm/ideasfromibm/us/compsci/20080728/index.shtml

 

Websites & Social Media
http://www.linkedin.com/groups/Service-Science-149276
http://www.servicesciencefactory.com/node/74
http://www.servicescience.us/
http://en.wikipedia.org/wiki/Service_science_and_engineering
https://service-science.info/archives/author/jim-spohrer
https://twitter.com/#!/ibm_service
http://en.wikipedia.org/wiki/Service_dominant_logic_%28marketing%29

 

Articles
Spohrer & Maglio “Emergence of Serivce Science” – http://tinyurl.com/cxeptyd
Spohrer & Kwan “SSMED” – http://www.cob.sjsu.edu/ssme/ssmed.pdf
Abe “What is service science?” – http://jp.fujitsu.com/group/fri/downloads/en/economic/publications/report/2005/246.pdf
Spohrer & Maglio “Service Science: Toward a Smarter Planet” – http://ibm.academia.edu/Spohrer/Papers/211655/Service_Science_Toward_a_Smarter_Planet
Vargo & Akaka “Service-Dominant Logic as a Foundation for Service Science: Clarifications” – http://www.sersci.com/ServiceScience/upload/12373114340.pdf
Larson “Education: Our Most Important Service Sector” – http://www.sersci.com/ServiceScience/paper_details.php?id=40
Sampson “A customer-supplier paradigm for service science” – http://sampson.byu.edu/dsimini/proc/docs/1-3822.pdf

 

Video
Hefley at ITIF – http://video.google.com/videoplay?docid=-

Service System Analysis Opportunity: Big Open Data Sets

All,

Dianne Fodell recently sent me this list of big data and open data sources….
·    Large Health Data Sets – Links  – http://www.quora.com/Data/Where-can-I-get-large-datasets-open-to-the-public

My favorite open data for cities –  “the best” from Ville Peltola:  http://datacatalogs.org

Other great sources from Dianne:

·    US Government datasets http://www.data.gov/
·    New:  American Fact Finderhttp://factfinder2.census.gov/faces/nav/jsf/pages/index.xhtml
·    The World Bank Open Datahttp://data.worldbank.org/
·    Linked Open Datahttp://linkeddata.org/
·    American Community Survey –  http://www.census.gov/acs/www/
·    Large Health Data Sets – Linkshttp://www.ehdp.com/vitalnet/datasets.htm
·     Urban Datahttp://www.cityforward.org
·     EU Growth and Productivity Accounts  – http://www.euklems.net/
·      Food Related – http://www.earthpolicy.org/books/fpep/fpep_data

 

Project Opportunity:

(1) extend the list

(2) organize and evaluate the big open data sets (service system analysis)

Please contact me if you have an interested in working on this together.

 

Thanks, -Jim Spohrer

spohrer@us.ibm.com

 

Call For Chapters: IT-based Service Systems

Book on: “Engineering and Management of IT-based Service Systems: an Intelligent Decision-making Support Systems Approach”

Book series: “Intelligent Systems Reference Library
Springer-Verlag, London Ltd
http://www.springer.com/series/8578

Interested authors, please send your 3-page chapter proposal before or on June 30, 2012, to Dr. Manuel Mora at mmora@securenym.net with copy to dr.manuel.mora.uaa@gmail.com.

 

BOOK’S RATIONALE:
A service economy has been recognized as the dominant paradigm in present times (Chesbrough and Spohrer 2006). Such a service-oriented worldview demands new engineering and management scientific (both fundamental and applied) knowledge to cope with the planning, design, building, operation and evaluation (including the disposal of non adequate) IT-based service systems (IfM and IBM 2008).  Such challenges emerge from the paradigm shift from a product-based manufacturing economy to this new service-oriented one (Dermikan et al. 2011). In turn, Intelligent Decision-Making Support Systems (i-DMSS) are specialized IT-based systems that support some or several phases of the individual, team,
organizational or inter-organizational decision making process by deploying some or several intelligent mechanisms (Forgionne et al. 2002; Phillips-Wren et al. 2009). In particular, Artificial Intelligence (AI) has been recognized as a significant enhancement tool for DMSS (Goul et al. 1992; Eom, 1998) since several decades. However, the utilization of
i-DMSS for engineering and management of IT-based service systems is still scarce. We believe that fostering its research and utilization is relevant and needed for advancing the progress of IT-service systems. Consequently, in this book will pursue to following academic aims: (i) generate a compendium of quality theoretical and applied contributions in Intelligent Decision-Making Support Systems (i-DMSS) for engineering and management IT-based service systems (ITSS); (ii)  diffuse scarce knowledge about foundations, architectures and effective and efficient methods and strategies for successfully planning, designing, building, operating, and evaluating i-DMSS for ITSS, and (iii) create an awareness of, and a bridge between ITSS and i-DMSS academicians and practitioners in the current complex and dynamic engineering and management ITSS organizational (Mora et al. 2011).

TOPICS OF INTEREST:

High quality fundamental or applied research-oriented chapters are welcome on the following key topics:

Section I.  Foundations on IT-based Service Systems

Topics: fundamental concepts, models/architectures, frameworks/schemes or theories for planning, designing, building, operating or evaluating IT-based service systems using i-DMSS.

Section II. Cases on Engineering and Management of IT-based Service Systems supported by i-DMSS

Topics: cases of innovative real or potential (proof of concept) i-DMSS
applications for supporting the planning, designing, building, operating
or evaluating of IT-based service systems in the main service domains such
as: financial, legal, healthcare, logistics, educational, and military.
AI-based technologies as such: logic rule-based systems, ontology-based
systems, machine learning techniques,  multi-agent systems techniques,
neural networks systems, fuzzy logic systems, cased-based reasoning
systems, genetic algorithms techniques, data mining algorithms,
intelligent agents, user intelligent interfaces among others are welcome.

Section III. Trends and Challenges on Engineering and Management of IT-based Service Systems supported by i-DMSS

Topics: emergent AI-based technologies, integrations of these
technologies, and the implications, challenges and trends for supporting
the individual, team, organizational or inter-organizational
decision-making processes applied to IT-based service systems, from a
technical and organizational perspective.

IMPORTANT DATES:

June 30, 2012 – submission deadline of a 3-page chapter proposal including
title, authors and their affiliations, and a 500-word abstract (chapter
goal, problem statement, main related work, research method, and expected
contributions), and a list of main references.

July 31, 2012 – notification deadline of accepted chapter proposals for
its full elaboration.

September 31, 2012 – submission deadline of first version of full chapters.

November 15, 2013 – notification deadline of editorial results
(definitively accepted chapter, conditioned chapter, or definitively
rejected chapter).

February 28,  2013 – submission deadline of second improved version of
conditioned chapters.

March 31, 2013 – notification deadline of definitive editorial decision on
conditioned chapters.

April 15, 2013 – submission deadline of camera-ready versions of accepted
chapters.

November to December 2013 – estimated publishing period.

SUBMISSION PROCESS:
Interested authors, please send your 3-page chapter proposal before or on
June 30, 2012, to Dr. Manuel Mora at mmora@securenym.net with copy to
dr.manuel.mora.uaa@gmail.com. Each chapter proposal will be evaluated by
book guest co-editors with support of senior experts in the specific
themes. Tentative accepted proposals will be asked to be fully elaborated
for their first academic evaluation. It will be realized in a blind-mode
by at least two external reviewers. Conditioned chapters will have an
additional opportunity for being improved and evaluated. In the second
evaluation, a definitive editorial decision among: accepted or rejected
will be reported.  All of the accepted chapters must be submitted
according to the Editorial publishing format rules timely. Instructions
for authors can be downloaded at:
http://www.springer.com/cda/content/document/cda_downloaddocument/T1-book.zip?SGWID=0-0-45-392600-0

EDITORS:
Manuel Mora, EngD, Autonomous University of Aguascalientes, Mexico
Jorge Marx Gómez, PhD,  Oldenburg University, Germany
Leonardo Garrido, PhD, Tecnológico de Monterrey, Campus Monterrey, México
Francisco Cervantes-Pérez, PhD, CCADET, UNAM, México
==========================================================================

Tips for Educating New Service Professionals

Educating the New Service Professional:
What are the Essentials of a Service Curriculum?

Cheryl Kieliszewski, Ph.D., IBM Almaden Research Center,  Analysis by Xiaoyun (Amanda) Liu

 Document

https://service-science.info/wp-content/uploads/2012/06/Educating-New-Service-Professional_Large4.pdf

This document has a lot of good perspective for those who are new to service science management engineering and design (SSME+D) topics, but interested in having some tips for setting up a program to educate new service professionals.

Faculty can also draw on a growing list of books and textbooks for teaching service science related courses

https://service-science.info/archives/1931

 

Once you have a course or degree program design, you may want to evaluate its content using the following guidelines.

https://service-science.info/wp-content/uploads/2010/03/service-science-program-guide-V1.pdf

 

It is also strongly encouraged for course and degree creators to be a part of an existing or new professional association to continue to evolve that professional associations education content for next-generation service-aware professionals

https://service-science.info/archives/1982

Finally, there is a growing literature on creating T-shaped professionals in any discipline who understand service systems,  service innovation, and value-cocreation mechanisms.