AMCIS 2011 / August 4-7, 2011 / Detroit, MI, USA Information Technology Services & Sourcing Track CALL FOR CONTRIBUTIONS: Engineering and Management for IT-based Services Systems: a Systems Approach Mini-Track. AIM This mini-track pursues to advance our scientific knowledge (and on the current limitations and conflicts) on the Foundations of Engineering and Management for Service …
A framework for consistent innovation in banking and insurance by the IBM Institute for Business Value.
Introduction to Service Engineering Gavriel Salvendy (Editor) (Purdue Univ.), Waldemar Karwowski ISBN: 978-0-470-38241-7 Hardcover 672 pages January 2010, ©2010
http://www.rttnews.com/Content/QuickFacts.aspx?Id=1443951&SM=1 Jordan University of Science & Technology partners with IBM.
Web site: http://www.naplesforumonservice.it/public/index.php The 2011 Naples Forum on Service – Service Dominant logic, Network & Systems Theory and Service Science: integrating three perspectives for a new service agenda. HOSTED BY The University of Cassino and The University of Naples “Federico II” The Naples Forum on Service 2011 is scheduled for June 14-17, 2011 in Capri, …
Are you interested in how operations research and management science can be applied to systems with public impact? For example, an animal shelter with arrivals and adoptions is a service system, government agencies design processes that deliver services to taxpayers (e.g., building permits or justice and protection), and after disasters Non-Governmental Organizations provide health, food, …
Continue reading ‘New INFORMS Section – lunch November 8 at the annual meeting’ »
Our faculty opens a new position of Assoc. Prof. at the Department of Computer Systems and Communication for the Service Science, Management, and Engineering study branch. It is expected to substitute me in the position of SSME study field leader in 3 or 4 years. Of course I will continue in work in SSME both …
Continue reading ‘Job notice at Masaryk University in Brno’ »
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Many service science researchers world wide are working on better simulation models of service systems and networks. Some of these models will eventually require high performance computing (HPC) systems that rival super computers used in weather prediction to produce their results. One question the community needs to be asking itself is how can the community …
Continue reading ‘The Value of HPC and Better Simulation Models (WW)’ »
Academic Bankruptcy By MARK C. TAYLOR Published: August 14, 2010 WITH the academic year about to begin, colleges and universities, as well as students and their parents, are facing an unprecedented financial crisis. What we’ve seen with California’s distinguished state university system — huge cutbacks in spending and a 32 percent rise in tuition — …
Continue reading ‘NY Times article supports shared service’ »