Understanding Luxury Hotels as Holistic Service Systems

Understanding Luxury Hotels as Holistic Service Systems: Kim Grange, VP Facilities, Venetian Resort Hotel Casino has an interesting job, and thinks about the Venetian as a city within a city. Holistic service systems are a type of system of systems or service network, that includes transportation, water/air, food, energy, communications, buildings, retail, finance, health, education, …

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Industry and Academic partnerships

I want to call your attention to a magazine that I received today from INFORMS. The ORMS ‘Back to School’ special issue .  Two articles in particular caught my attention. One was an excellent article on NSF funding and how industry can help with research. It should be mandatory reading for every CEO and Service …

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