Understanding Luxury Hotels as Holistic Service Systems
Understanding Luxury Hotels as Holistic Service Systems: Kim Grange, VP Facilities, Venetian Resort Hotel Casino has an interesting job, and thinks about the Venetian as a city within a city. Holistic service systems are a type of system of systems or service network, that includes transportation, water/air, food, energy, communications, buildings, retail, finance, health, education, …
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