Short takes week of July 9

Ovum Comments:  New Skills and Service Science http://www.ovum.com/go/content/c,77654 Best Paper Award Health INFORMS: http://www.informs.org/Recognize-Excellence/INFORMS-Community-Prizes-and-Awards/Pierskalla-Best-Paper-Award Urban Dive Experience http://www.youtube.com/watch?v=eNnuFkMrMPM Earthmine (US Berkeley) collect-process-deliver pixel-level-accurate urban-maps  http://www.earthmine.com US Dept ED SCANS http://www.arp.sprnet.org/default/curric/scans.htm Service Innovation (Netherlands) Rene van Buuren http://www.novay.nl/about-novay/22 Water Test Kits  for Students http://www.worldwatermonitoringday.com/Test_Kits/Kits_Main.html Making Service Science Mainstream: http://www.servicefactory.aalto.fi/fi/wp-content/themes/default/Service_Science_Summit_White_Paper.pdf Executive Masters in Service Science (Switzerland) EMISS …

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SRII conference & CFP

Service Research and Innovation Institute (SRII): IEEE and ACM are excellent well-established professional associations.  Many other great professional associations also exist (e.g., INFORMS, AMA, IIE, AIS, etc.).  For example, a note from Prof. Ralph Badinelli,  Virginia Tech and Chairperson of INFORMS Service Science Section, informs:   “The Service Research Innovation Institute (http://www.thesrii.org/) is fast becoming a …

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Service in Abnormal Condiditons

Service in Abnormal Conditions. Steve Baron (UK, University of Liverpool) and Gary Warnaby are developing a fascinating sub-area in the emerging service science area that they call “service in abnormal conditions.” Steve recently presented at the Frontiers in Service Conference in Karlstad Sweden, and I quote a bit of their abstract: “As we write this …

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Conferences: INFORMS, CACM, Forum on Service

INFORMS Service Science Section: Ralph Badinelli and others continue to encourage an excellent stream of conferences and papers.   I encourage everyone to check out the newsletters at the home website (http://service-sci.section.informs.org/index.html). CACM July 2010: Communications of the ACM 53(7) has several interesting articles for service scientists, including: (1) Mari Sako (Oxford University, UK) Outsourcing versus …

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help plan a “human side of service engineering” conference

Prof. Lou Freund (US SJSU) is at the Frontiers in Service conference in Sweden this week.   Frontiers is one of the top service research conferences in the world, and was established almost 20 years ago by Prof. Roland Rust (US UMaryland).    Lou and I are collecting up a group of people to help us plan …

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CFP IEEE International Workshop on Data Mining for Service (DMS2010)

IEEE International Workshop on Data Mining for Service (DMS2010) held in conjunction with The 2010 IEEE International Conference on Data Mining (ICDM’10), Sydney, Australia, 13 December 2010. Website http://www2.ipcku.kansai-u.ac.jp/~yada/conf/dms10/ ================== SCOPE ==================

SERVSIG now on Facebook

Will you be at Porto in June?  I will! SERVSIG 2010 has now a facebook page. You can access it through the facebook link at the SERVSIG 2010 webpage (www.servsig2010.org) or at http://www.facebook.com/pages/SERVSIG2010/112382552131601. You are welcome to visit the facebook page and become a SERVSIG 2010 fan. In our facebook page you can find more …

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Doctoral Symposium on Service: Part of the Grand Challenge in Service at the University of Cambridge Tuesday 21 September 2010

Doctoral Symposium on Service: Part of the Grand Challenge in Service at the University of Cambridge Tuesday 21 September 2010 www.ifm.eng.cam.ac.uk/service/events/serviceweek/doctoral.html From Nick Mann We would like to invite you are your colleagues to our upcoming Doctoral Symposium on Tuesday 21 September 2010, held at the Institute for Manufacturing, Cambridge. Are you are a second …

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CFP: 1st Brazilian Symposium on Service Science – Brasilia, 17-19 November, 2010

CFP: 1st Brazilian Symposium on Services Science-SBCS 2010 Call for papers (full text in English) Services science is a multidisciplinary field which brings together the different areas of knowledge focused on the study of services. These include, inter alia, engineering, administration, economics, design and the social sciences. In this respect we hope that the Brazilian …

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The registration process for the International Summer School in Service Engineering and Management, SEM2010 is now open.

*SEM2010 Invitation letter* Dear PhD-candidates, Researchers, Friends and Colleagues. The registration process for the International Summer School in Service Engineering and Management, SEM2010 is now open. The PhD-level course is organized by the Department of Industrial Engineering and Management at Aalto University School of Science and Technology and takes place in Espoo, Finland Sept 26 …

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