CFP IRSSM-2/Yogyakarta-Indonesia/July 26-29, 2011 (submission due by March 25th)
THE 2ND INTERNATIONAL SERVICE MANAGEMENT RESEARCH SYMPOSIUM: “Service Imperatives in the New Economy” Topics 01. Service management 02. Service marketing 03. Service operations 04. Service innovation 05. E-service 06. Service management in technology 07. Service design 08. Relationship marketing 09. Service branding 10. Environmental and ethical issues in services 11. Human resources in services 12. …