Everyone with an interest in service innovation – please join these weekly calls. (1) if you would like to listen, instructions below. (2) if you would like to present, please contact Prof. Haluk Demirkan (U Washington) to be scheduled – haluk at uw.edu ISSIP = International Society of Service Innovation Professional ISSIP Service Innovation Weekly …

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Call for Paper for our 2nd Karlsruhe Service Summit Research Workshop (short: KSS Research Workshop) taking place at our institute on February 25 and 26, 2016 . The idea: Our initial workshop this February has been a great success: So, we decided to organize the the KSS Research Workshop annually. The idea of the workshop …

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In 2015, CSIG (Cognitive Systems Institute Group) has the mission of cognitive assistants for all occupations in smart service systems.  Early days for sure.  An AI Magazine article in the works will explore this more. I also like this blog post by my IBM Watson/Almaden colleague Rama Akkiraju: https://www.linkedin.com/pulse/looking-evolution-service-composition-from-soa-rama-akkiraju By 2025, may be possible to …

Continue reading ‘Some speculations – a timeline 2015, 2025, 2035, 2055’ »

Here is a good introductory presentation on Systems Thinking: http://www.slideshare.net/pwoessner/systems-thinking-lli2012 Here is a short blog post connecting Systems Thinking to T-shapes: http://www.davidkhurst.com/t-shaped-people-deduction-induction-abduction-and-systems-thinking/ For more advanced, I post all my presentation to http://www.slideshare.net/spohrer, where they are public and downloadable. For example, three presentations you could download and extract slides from: A big selection of T-shaped slides: …

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ISSIP.org – What Should A Service Innovation Professional Know in 2015? Steve Kwan (SJSU), Yassi Moghaddam (ISSIP), Jim Spohrer (IBM) met on Friday August 14, 2015 at the SJSU office Bunker Hill Drive, Santa Clara to develop a draft ISSIP Self-Assessment for Service Innovation Professionals. This document is the output from that meeting. The motivating …

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Smart service systems provide some great opportunities for B2B startups over the next decade – much as  e-commerce websites were hot in the 1990’s…. Here are the URLs that elaborate, for startup businesses to supply cognitive assistants to other businesses (B2B): https://service-science.info/archives/3721 https://service-science.info/archives/3603 Here is a short paragraph version describing some of IBM’s efforts: IBM …

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Regarding a design challenge to redesign society, first read…. (1) Sic Itur Ad Astra – by Andrew J. Galambos (design of a society with no coercion – total freedom) http://www.amazon.com/Sic-Itur-Ad-Astra-Volition/dp/0880780045 https://en.wikipedia.org/wiki/Andrew_Joseph_Galambos (2) Unto This Last – by John Ruskin (Gandhi read this, and it triggered his new path) https://en.wikipedia.org/wiki/John_Ruskin https://archive.org/details/untothislast00rusk https://en.wikipedia.org/wiki/Unto_This_Last “Unto This Last had …

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Learners’ journeys in the cognitive era will be interesting…. Learners who know how to “ask good questions” and “rapidly rebuild from scratch” will make many contributions.. Evolving smart service systems that encourage these capabilities is a challenge for curriculum redesign and innovation for jobs.

At top universities today with Computer Science (CS)/Artificial Intelligence (AI) programs, roughly 1 in 10 CS PhD-candidate students are doing AI-related work (machine learning, robotics, natural language processing, etc.). So in the US, if there are about 50K CS graduate students in the US, about 5K are likely doing AI-related work. That is a lot …

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*************************************************************************** IESS 2016 – The 7th International Conference on Exploring Service Science May 25-27, 2016, Bucharest, Romania www.iess16.cimr.pub.ro *************************************************************************** Dear Colleagues, It is our pleasure to invite you to participate in the 7th International Conference on Exploring Service Science – IESS 2016, organized by the University Politehnica of Bucharest and the Research Centre in Robotics …

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