Dear Colleagues, It is our pleasure to invite you to participate in the 7th International Conference on Exploring Service Science – IESS 2016, organized by the University Politehnica of Bucharest and the Research Centre in Robotics and CIM on May 25-27, 2016. The submission deadline is December 21, 2015. All accepted and presented papers will …

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Call for Chapters   Book titled: “Engineering and Management of Data Centers: an IT Service Management Approach”   Book series: “Service Science: Research and Innovations in the Service Economy” Springer-Verlag, London Ltd.       BOOK’S OBJECTIVE:   This book will cover essential, modern and emergent knowledge on the engineering and management of data centers. …

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Lots of debates on breadth versus depth – but both are necessary….   http://www.fastcompany.com/52795/strategy-design http://www.fastcompany.com/tag/bruce-mau http://www.fastcompany.com/tag/nike-plus http://www.fastcompany.com/55581/business-design and http://darrennegraeff.com/the-importance-of-t-shaped-individuals/ http://rossdawsonblog.com/weblog/archives/2013/03/building-future-success-t-shaped-pi-shaped-and-comb-shaped-skills.html http://www.sciencedirect.com/science/article/pii/S0048733313001881 http://blogs.edweek.org/edweek/learning_deeply/2015/07/breadth_and_depth_can_we_have_it_both_ways.html http://www.itbriefcase.net/fitting-to-the-t http://www.prconversations.com/2014/04/a-chicken-and-egg-conundrum-for-pr-careers/

Fundamental to service science is the development of approaches to measure knowledge value in business and society.   Service science is still in an early stage of development, where simply counting the number of service system entities and their direct and indirect interactions is challenging. Nevertheless, the following readings can provide a primer for the interested …

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Why ISSIP? Because the 21st century world needs T-shaped people. ISSIP has a focus on helping industry (institutional sponsors) find student teams to do smart service system innovation projects supervised by faculty, on topics of mutual interest. Through projects, ISSIP aspires to inspire the next generation of T-shaped service innovators (open innovators, X-prize type innovators …

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Please consider submitting a presentation, paper, poster, or other proposal to the the T Summit 2016. T Summit 2016 will be at the prestigious National Academies building in Washington DC March 21-22, over 300 attendees are expected.  More information is available at the T Summit website: http://tsummit.org FAQ: (1) What is a T-shaped person? A …

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For those interested in open deep question-answering – the following pointers from Jack Park may be of interest: ” Hi Jim, I am glad we got to cross paths today.  Below are some links mentioned, and a few as reminders: [1] is my talk in Tokyo and Hokkaido about my project, originally called SolrSherlock, but …

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This just came into my mail from Martin Wetzels:   “Dear colleagues,   Service researchers worldwide are experiencing exciting, remarkable and dynamic new times. The advent of digital technology allows the design of new services and changes the competitive environment rapidly. Mobile and location-based services are increasingly realizing their promise. Service organizations are evolving into …

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