SRII conference & CFP

Service Research and Innovation Institute (SRII): IEEE and ACM are excellent well-established professional associations.  Many other great professional associations also exist (e.g., INFORMS, AMA, IIE, AIS, etc.).  For example, a note from Prof. Ralph Badinelli,  Virginia Tech and Chairperson of INFORMS Service Science Section, informs:   “The Service Research Innovation Institute (http://www.thesrii.org/) is fast becoming a …

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Service in Abnormal Condiditons

Service in Abnormal Conditions. Steve Baron (UK, University of Liverpool) and Gary Warnaby are developing a fascinating sub-area in the emerging service science area that they call “service in abnormal conditions.” Steve recently presented at the Frontiers in Service Conference in Karlstad Sweden, and I quote a bit of their abstract: “As we write this …

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Conferences: INFORMS, CACM, Forum on Service

INFORMS Service Science Section: Ralph Badinelli and others continue to encourage an excellent stream of conferences and papers.   I encourage everyone to check out the newsletters at the home website (http://service-sci.section.informs.org/index.html). CACM July 2010: Communications of the ACM 53(7) has several interesting articles for service scientists, including: (1) Mari Sako (Oxford University, UK) Outsourcing versus …

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help plan a “human side of service engineering” conference

Prof. Lou Freund (US SJSU) is at the Frontiers in Service conference in Sweden this week.   Frontiers is one of the top service research conferences in the world, and was established almost 20 years ago by Prof. Roland Rust (US UMaryland).    Lou and I are collecting up a group of people to help us plan …

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CFP IEEE International Workshop on Data Mining for Service (DMS2010)

IEEE International Workshop on Data Mining for Service (DMS2010) held in conjunction with The 2010 IEEE International Conference on Data Mining (ICDM’10), Sydney, Australia, 13 December 2010. Website http://www2.ipcku.kansai-u.ac.jp/~yada/conf/dms10/ ================== SCOPE ==================

Summary of International Conference on Service Sciences(ICSS) in China

With strong collaboration between IBM(UR,CRL), Zhejiang University(ZJU), Institute of Software, Chinese Academy of Sciences(ISCAS), 2010 International Conference on Service Sciences (ICSS2010,http://www.icss2010.org/)was successfully  held from May 12-14, 2010 at Hangzhou. There were over 134 people attended this event, including 18  IBMer, 111 faculties, researchers and students from 50 universities and research institutes, 2 from enterprises of …

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CFP: 1st Brazilian Symposium on Service Science – Brasilia, 17-19 November, 2010

CFP: 1st Brazilian Symposium on Services Science-SBCS 2010 Call for papers (full text in English) Services science is a multidisciplinary field which brings together the different areas of knowledge focused on the study of services. These include, inter alia, engineering, administration, economics, design and the social sciences. In this respect we hope that the Brazilian …

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Invitation to Exploring Co-Creation Conference, Univeristy of Pannonia, Veszprém, Hungary

From:  Professor Alan Clarke; Chair of the Scientific Committee Exploring Co-Creation 2010 September 16 – 18, 2010 The topic has emerged from the success of the first conference last year and explores the lessons for Central and Eastern Europe from best practices and new approaches to tourism development. Papers are welcomed from a variety of …

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Karlsruhe Service Research Institute 1st Summer School on Service Research (July 18-22 2010)

The event will bring together international experts in the field of Service Research with PhD students, young scientists and practitioners from industry. Through lectures, tutorials and social events, the Summer School will provide a forum for participants to discuss and learn about Service Research. Participants can benefit from the expertise of the lecturers and share …

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Case Studies in Service Innovation June 14th to 15th

To SSMEnetUK members Open Registration now available for SSMEnetUK members Case Studies in Service Innovation June 14th to 15th http://www.ssmenetuk.org/netactivity.asp?pid=18 We have had an excellent response to our call for Case Studies, and are now looking forward to an exciting event with panel sessions, distinguish keynote speakers, two workshops and an afternoon of hot topics …

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