Blog entries originated by Spohrer
Paul Maglio (US IBM Almaden), Cheryl Kielszewski (US Almaden), and I are delighted that “The Handbook of Service Science” is now available; Springer is the publisher. Many people to thank for their help creating this work which summarizes the history of service research from multiple perspectives, and provides a glimpse into the future of service …
My colleagues in IBM Education, Mike King (US IBM), Chris Bernbrock (US IBM), Patty Sullivan (US IBM), continue to keep me posted on the adoption of Cloud Computing by schools and universities. Patty recently showed me some material about the business of education during a visit of a group of New Zealand CIO’s. Many service …
Prof. Lou Freund (US SJSU) is at the Frontiers in Service conference in Sweden this week. Frontiers is one of the top service research conferences in the world, and was established almost 20 years ago by Prof. Roland Rust (US UMaryland). Lou and I are collecting up a group of people to help us plan …
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Prof. Robert Sutton (US Stanford) has a new book Good Boss, Bad Boss: How to be the best… and learn from the worst Looking forward to reading that soon. The title reminds me of a very interesting New Scientist article I read – “To Be The Best… Learn From the Rest.” Service system entities use …
University activities
Will you be at Porto in June? I will! SERVSIG 2010 has now a facebook page. You can access it through the facebook link at the SERVSIG 2010 webpage (www.servsig2010.org) or at http://www.facebook.com/pages/SERVSIG2010/112382552131601. You are welcome to visit the facebook page and become a SERVSIG 2010 fan. In our facebook page you can find more …
From: Professor Alan Clarke; Chair of the Scientific Committee Exploring Co-Creation 2010 September 16 – 18, 2010 The topic has emerged from the success of the first conference last year and explores the lessons for Central and Eastern Europe from best practices and new approaches to tourism development. Papers are welcomed from a variety of …
To SSMEnetUK members Open Registration now available for SSMEnetUK members Case Studies in Service Innovation June 14th to 15th http://www.ssmenetuk.org/netactivity.asp?pid=18 We have had an excellent response to our call for Case Studies, and are now looking forward to an exciting event with panel sessions, distinguish keynote speakers, two workshops and an afternoon of hot topics …
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ICSOC 2010 is the International Conference on Service Oriented Computing, December 7-10, 2010, San Francisco, California. For more information see: http://www.icsoc.org. Since 2003, ICSOC has been an excellent forum for academics and industry researchers and developers to report and share ground-breaking progress in service oriented computing. While keeping its roots in scientific excellence and technical …
My new year’s resolution was to start blogging regularly again. So here goes. First, thanks to Wendy Murphy of IBM for setting this open forum up for us to exchange information about Service Science. Second, welcome to the decade of “smarter service systems” or the “decade of smart” for short. If you want to read more …
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