Welcome to 2010: The Decade of Smarter Service Systems!

My new year’s resolution was to start blogging regularly again.  So here goes. First, thanks to Wendy Murphy of IBM for setting this open forum up for us to exchange information about Service Science. Second, welcome to the decade of “smarter service systems” or the “decade of smart” for short.   If you want to read more …

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“Hidden wealth: the contribution of science to service sector innovation.”

The Royal Society has recently published the findings of a major study on the role of science, technology, engineering and mathematics (STEM) in service sector innovation. The report is entitles “Hidden wealth: the contribution of science to service sector innovation.” Below I have extracted some key points,