Here is the video about a billionaire who appears to have empathy – gets good around minute fifteen… https://www.youtube.com/watch?v=YY7f1t9y9a0 First and foremost, empathy. However, second comes energy and water processes — recreating these is what students need to learn to do rapidly (compete to do it more rapidly) each year… Regarding empathy…. it goes with …
SERVSIG has established a new “Best Dissertation Award in Service Research”. http://bit.ly/servsig-doc-award I think this is a unique opportunity for doctoral students to get a lot of attention for their great research (and a cash prize is also involved). Deadline is already on Nov 30th. ––––––––––––––––––––––––––––––––––––––––––––––––––––– Werner H. Kunz – Associate Professor of Marketing …
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ISSIP.org promotes professional development for T-shaped professionals – who have experience working with students on multi disciplinary, multi sector, multi cultural teams to solve real-world business and societal challenges with academic, industry, and government mentors – building their global networks in the process. Service innovation methods can be applied to create recommendation to improve service systems …
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All Services, All The Time: How Business Services Serve Your Business Organizations are living systems. Like living things, they are born, develop, mature and experience health and illness along the way. Unhealthy organizations often die untimely deaths. But they can restore their health by adopting and integrating throughout a pervasive services perspective. This book explains …
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Dear service researchers: Our submission system already counts over 225 contributions! Nevertheless, the organizing committee of SERVSIG 2016 has decided to extend the deadline for submissions until November 22nd 2015, based on the many requests we received. Best Wishes from Maastricht, The SERVSIG 2016 Organizing Committee Organizing Committee SERVSIG …
The 10th International Conference on Management and Service Science (MASS 2016) July 27-29, 2016 Suzhou, China www.massconf.org/2016 Dear Colleagues, The 10th International Conference on Management and Service Science (MASS 2016) will be held from July 27-29, 2016 in Suzhou, China. The submitted papers can be written in Chinese or English, but the title, abstract and …
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Dear Colleagues, It is our pleasure to invite you to participate in the 7th International Conference on Exploring Service Science – IESS 2016, organized by the University Politehnica of Bucharest and the Research Centre in Robotics and CIM on May 25-27, 2016. The submission deadline is December 21, 2015. All accepted and presented papers will …
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Call for Chapters Book titled: “Engineering and Management of Data Centers: an IT Service Management Approach” Book series: “Service Science: Research and Innovations in the Service Economy” Springer-Verlag, London Ltd. BOOK’S OBJECTIVE: This book will cover essential, modern and emergent knowledge on the engineering and management of data centers. …
Lots of debates on breadth versus depth – but both are necessary…. http://www.fastcompany.com/52795/strategy-design http://www.fastcompany.com/tag/bruce-mau http://www.fastcompany.com/tag/nike-plus http://www.fastcompany.com/55581/business-design and http://darrennegraeff.com/the-importance-of-t-shaped-individuals/ http://rossdawsonblog.com/weblog/archives/2013/03/building-future-success-t-shaped-pi-shaped-and-comb-shaped-skills.html http://www.sciencedirect.com/science/article/pii/S0048733313001881 http://blogs.edweek.org/edweek/learning_deeply/2015/07/breadth_and_depth_can_we_have_it_both_ways.html http://www.itbriefcase.net/fitting-to-the-t http://www.prconversations.com/2014/04/a-chicken-and-egg-conundrum-for-pr-careers/
Fundamental to service science is the development of approaches to measure knowledge value in business and society. Service science is still in an early stage of development, where simply counting the number of service system entities and their direct and indirect interactions is challenging. Nevertheless, the following readings can provide a primer for the interested …