If a group agreed on standards for a Master’s program or undergraduate certificate — would you recommend including the stringent standards for facilities and faculty (as in ABET standards) OR Might it be a good idea to first require an existing accreditation (such as ABET) as a pre-requisite and focus specifically on the service science …
If standards are created for an SSME Master’s program and/or an undergraduate certificate; who should administer the accreditation? Should there be accreditation? Why or why not? What organization might you recommend? Example: ABET?
This is a list of conference that we know are scheduled for 2010, related to service science topics.
Calls for Papers La Londe Conference on Service Management Frontiers in Service 2010 (closes Jan 15) 2010 International Conference on Service Science (closes Dec 15) AMA SERVSIG (closes Jan 11) The Technology Innovation Program (TIP) at the National Institute of Standards and Technology (NIST) announces a call for White Papers to identify societal challenges, in …
I’m co-producing this one!! Transforming Engineering Education: Creating Interdisciplinary Skills for Complex Global Environments, Dublin, Ireland, 6-9 April 2010 If accepted, I’ll go to these events and gather input on Standards for Service Science Master’s programs and undergraduate certificates. 19th Annual Frontiers in Service Conference; June 10-13, 2010, Karlstad, Sweden AMA SERVSIG, International Service Research …
Continue reading ‘Where I’ll be in 2010 – where are you speaking?’ »
Cross, R., Parker, A., (2004) The Hidden Power of Social Networks, Boston, MA: Harvard Business School Press. Davis, Mark M. and Janelle Heineke (2005) Operations Management: Integrating Manufacturing and Services. Fifth Edition. McGraw-Hill Irwin. Boston, MA. Fitzsimmons & Fitzsimmons (2003) Service Management http://highered.mcgraw-hill.com/sites/0072823739/information_center_view0/; New York, NY: McGraw-Hill. Hefley and Murphy. (Eds) (2008) Service Science, Management …
Continue reading ‘Some favorite Service Science Books; what are yours?’ »
Heard from Steve Vargo at 2009 Frontiers in Service: http://www.rhsmith.umd.edu/ces/fisc_presentations/vargo.pdf Here are some more from my same source! “Firms do not create value. Value is alway co-created.” “There are no producers and consumers. All parties are resource integrators.”
redbooks In June, we published a white paper entitled Education for a Smarter Planet – The Future of Learning. This thought leadership document has resonated well with our education clients and has provided the basis for executive level discussions about the value IBM can provide in transforming education systems around the world.
Call for Paper International Journal of Systems and Service-Oriented Engineering (IJSSOE) http://www.igi-global.com/journals/details.asp?id=34268 Special Issue on Service-Oriented Knowledge Management and Business Intelligence (SOKMBI)
Here is new faculty position in technology management in our department. The position emphasizes project management with research focus in the energy sector. The requirements include: