Extension of Deadline of submitting ICWS 2012 Research Track Papers to: 2/29/2012 (Notification date: 3/30/2012) ::::::::::::::::::::::::: CALL FOR PAPERS ::::::::::::::::::::::::: The 19th IEEE International Conference on Web Services (ICWS 2012) June 24-29, 2012, Hyatt Regency Resort and Spa, Honolulu, Hawaii, USA Conference rate: $175/night with Internet access included http://icws.org   Theme: Data-Centric Web-based Services Celebrating …

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SSMEnetUK Service Innovation Case Studies We need more of these Service Innovation Case Books, like the one created for this 2010 conference… Diagram:     URL: http://www.ssmenetuk.org/docs/ServiceInnovation_CaseBook_pre_conference.pdf

Historic Document: Services Science An IBM Global Team Issue Paper v.1.0 ISSUE While manufacturing continues to play a vital role in the US economy, it is the service sector that dominates in the production of economic output and employment. Services include everything from professional service workers (medical, financial, consulting, IT) to food service employees, to …

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2012 INFORMS International Meeting, Beijing, China, We would like to invite you to join CPMS, the Practice Section of INFORMS at the 2012 INFORMS International Meeting in Beijing,June 24-27, 2012, http://meetings2.informs.org/beijing2012/. The theme of the conference is OR/MS for a Sustainable World. We are interested in the papers that showcase the use of Analytics and …

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CALL FOR PAPERS The Fifth IEEE International Workshop on Service Science and Systems (SSS’2012) URL: http://compsac.cs.iastate.edu/workshop_details.php?id=43&ySSS 2012 – cfp A joint event with COMPSAC’12 The 36th Annual IEEE International Computer Software and Applications Conference Izmir, Turkey, July 16 – 20, 2012 ========================================================== GOAL OF THE WORKSHOP: Service sector forms a growing portion of world economy, …

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Dear Colleagues, We are still looking for submissions, even if you did not give us a notice of interest by the 15th.  Please also note that the CFP includes application-level protocols: I would like to emphasize these three CFP bullets: . Policies and protocols for cloud computing and enterprise management . New technologies for policy …

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Technology Services Insights Thought Leadership for Technology Services The current state of the technology industry is leading technology service organizations to revisit their financial models, partner strategies, and service offerings. TSIA believes service organizations need to manage a short list of critical service challenges in 2012. Service Challenge #5: Define “free” and “fee” in the cloud …

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Some books used in teaching aspects of service science: Please add yours below New in 2016 – see Fundamentals of Service Systems Editors: Cardoso, J., Fromm, H., Nickel, S., Satzger, G., Studer, R., Weinhardt, C. (Eds.) 1. The Service-Dominant Logic of Marketing: Dialog, Debate, And Directions Robert F. Lusch (rlusch@eller.arizona.edu), Stephen L. Vargo http://www.amazon.com/Service-Dominant-Logic-Marketing-Dialog-Directions/dp/076561491X 2. …

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Reminder  Notice   Just a friendly reminder that the deadline for submitting papers to MASS 2012 extended to: March 12, 2012   CALL FOR PAPERS The 6th International Conference on Management and Service Science (MASS 2012) will be held from August 10~12, 2012 in Shanghai, China. We cordially invite you to participate this conference.   …

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ABSTRACT SUBMISSION DEADLINE EXTENDED INFORMS/Beijing 2012 paper abstracts due by March 5, 2012 Update: Please take a moment to visit the INFORMS/Beijing 2012 conference website if you haven’t recently done so (in particular the page that features the four plenary speakers). Several of the plenary talks are on issues of interest to Service Science members. …

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