We invite you to participate in the 21st Annual Frontiers in Service Conference, which is the premier meeting for Service Research. The conference will be a two and a half day event and will include talks by thought leaders and an audience composed of a blend of academics and industry practitioners. This Conference is sponsored by The …
Continue reading ‘Frontiers in Service – Early Conference Registration Open’ »
Service Week Announcement We are delighted to announce we will be hosting the third Cambridge Service Week from 17-20 September 2012. This year, Service Week will be hosting the EurOMA Service Operations Management Forum. There will be a combination of events for academics, practitioners as well as member organisations of the Alliance. More …
Continue reading ‘Cambridge Service Alliance – Service Week September 17-20, 2012’ »
http://servsig.org/ The Services SIG (SERVSIG) serves American Marketing Association academics who are interested in services research. SERVSIG was founded by Ray Fisk in 1993. Since that time, SERVSIG has sponsored numerous panels and sessions at AMA Educators’ Conferences. It hosts its own international conference, too. Also, SERVSIG hosts an annual SERVSIG Doctoral Consortium atthe AMA …
Continue reading ‘Service Science Related Professional Associations – Please Add Others’ »
Singapore Research Pilot: Service Innovation Scorecard The service innovation capability scorecard has been designed to give you a detailed understanding of your company’s innovation capability and to highlight specific improvement opportunities http://nus-sicsc.comp.nus.edu.sg/
Case Studies in Service Innovation Workshop (CSSI’12) 26th June 2012 http://www.ssmenetuk.org/netactivity.asp Submission Deadline: 11th March 2012 In conjunction with 24th International Conference on Advanced Information Systems Engineering (CAiSE’12), Gdańsk, Poland http://www.caise2012.univ.gda.pl/ The workshop is organised by Centre for Service Research, University of Manchester, UK Informatics Research Centre, Henley Business School, UK UK Chapter, …
Continue reading ‘Case Studies in Service Innovation Workshop (CSSI’12)’ »
Transitioning from a Goods-Dominant to a Service-Dominant Logic: Visualising the Value Proposition of Rolls-Royce _____________________________________________________________________ Irene Ng Glenn Parry Laura Smith Roger Maull Gerard Briscoe To remain viable, manufacturers have bundled equipment sales with support services. This provision has been commonly referred to as the servitization of manufacturing (Neely, 2008), a stream of research often …
Continue reading ‘Case Study: From Goods-Dominant-Logic to Service-Dominant-Logic’ »
Dear Colleagues and Scientists, Considering your research in related areas, we cordially invite you to submit a paper to AMCIS 2012 (Seattle)- Mini-Track: Service Mining: Technology, Management and Application (http://amcis2012.aisnet.org/index.php/program/tracks-and-minitracks/103-sigebiz-smtma). The goal of this mini-track is to attract different disciplines such as artificial intelligence, management, operations management, and statistics to focus on mining “services” in …
Continue reading ‘AMCIS 2012 (Seattle) Service Mining: Technology, Management and Application’ »
Dear Colleagues As you may know, this year the Cornell School of Hotel Administration is celebrating its 90th year of service to the hospitality industry. In addition, our school’s Center for Hospitality Research (CHR), which is a the leading source for quality research on and for the hospitality industry, is also celebrating its 20th …
Continue reading ‘Center for Hospitality Research (CHR) & Cornell Hospitality Research Summit’ »
Note that the submission deadline has been extended to March 16, 2012. ============== SERVICE COMPUTATION 2012 | Call for Papers =============== CALL FOR PAPERS, TUTORIALS, PANELS SERVICE COMPUTATION 2012, The Fourth International Conferences on Advanced Service Computing July 22-27, 2012 – Nice, France General page: http://www.iaria.org/conferences2012/SERVICECOMPUTATION12.html Call for Papers: http://www.iaria.org/conferences2012/CfPSERVICECOMPUTATION12.html – regular papers – short …
Continue reading ‘SERVICE COMPUTATION 2012 – Advanced Service Computing’ »
Note that the submission deadline has been extended to March 16, 2012. ============== COGNITIVE 2012 | Call for Papers =============== CALL FOR PAPERS, TUTORIALS, PANELS COGNITIVE 2012, The Fourth International Conference on Advanced Cognitive Technologies and Applications July 22-27, 2012 – Nice, France General page: http://www.iaria.org/conferences2012/COGNITIVE12.html Call for Papers: http://www.iaria.org/conferences2012/CfPCOGNITIVE12.html – regular papers – short …
Continue reading ‘COGNITIVE 2012 – Advanced Cognitive Technologies and Applications’ »