INSIGHTS of Service Science, Spring 2012

INSIGHTS of Service Science, Spring 2012: 4(1) Prof. Cheng Hsu, Senior Editor of Service Science   Manuscript Submission: http://mc.manuscriptcentral.com/serv INFORMS PubsOnLine: http://servsci.journal.informs.org http://servsci.journal.informs.org/content/current  (Spring 2012) Stanford Highwire (Searchable Database):  http://highwire.stanford.edu/   Consumer Responses to Legal Music Download Services that Compete with Illegal Alternatives, by Michel Clement, Arvind Rangaswamy, and Srikant Vadali   The “Internet Generation” …

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Service Science: Need for Government Case Studies

Recently, I was asked for “case studies of government skills development programs aligned with service science” … Certainly there have been a number of efforts in this direction – some of the best I have seen were done some time ago for UK and Japan and Finland….   but no authoritative whitepaper exists… Thus, a leadership …

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CFP: Cloud Computing as a Service

Call For papers Special Issue on: “Cloud Computing as a Service.” Guest Editors: Yingdong Lu, Cathy H. Xia Cloud computing is a new way of delivering computing services. The flexibility, scalability, and cost-effectiveness of cloud computing provides tremendous business opportunities to customers. The related customer expectation, however, poses daunting challenges to cloud service providers, whether …

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Handy List of Service Science Related Pointers

My colleague Dianne Fodell who leads IBM University Programs Skills for 21st Century efforts sent me this useful list of pointers: Learn About Service Science: Teach Service Science: Collaborate About Service Science: Service Science Curriculum Guidelines: IT Service Courses: Best Service Management Text book: Recent Service Science Research Papers: Other Service Science Related Textbooks Other …

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A Real Jobs Plan For the 21st Century

15 March 2012 Special GSN Update: Forbes Article on Brad Jensen Book, “Global Trade in Services: Fear, Facts, and Offshoring” A Real Jobs Plan For The 21st Century Ed Black, Contributor Tech Association CEO Times are tough.  So it is not surprising that so many politicians are talking about employment and jobs.  President Obama has …

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Call for Papers Journal Pengurusan (Malaysia): Transformative Service

Call for Papers Journal Pengurusan (Malaysia): Transformative Service Themed Issue – Journal Pengurusan Dear All, Attached is a Call for Papers for Journal Pengurusan (JP)’s themed (special) issue, “Creating & Delivering Service Value thru Transformative Service”. A list of examples of issues relevant for this themed issue is given in the Call 4 papers (deadline …

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Graduate Reference Curriculum for Systems Engineering (GRCSE)

Graduate Reference Curriculum for Systems Engineering (GRCSE) GRCSE Sample Objectives. 1. Effectively analyze, design, and implement feasible, suitable, effective, supportable, affordable, and integrated solutions throughout the life cycle of systems of systems, enterprises, services, and products. This could be tailored by explicitly stating the types of systems that graduates develop and a given domain (e.g., …

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SoEA4EE 2012: Service-oriented Enterprise Architecture for Enterprise Engineering

SoEA4EE 2012 CALL FOR PAPERS (http://crinfo.univ-paris1.fr/users/nurcan/SoEA4EE_2012/SoEA4EE_2012_flyer.pdf) Fourth International Workshop on Service oriented Enterprise Architecture for Enterprise Engineering (SoEA4EE’12) in conjunction with EDOC 2012 September 11th, 2012, Beijing, China http://edocconference.org/ Papers submission deadline: April 1, 2012 Organisers: Selmin Nurcan – University Paris 1 Panthéon Sorbonne, France Rainer Schmidt – Aalen University, Germany —— SCOPE —— Several …

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ECoMASS-2012: Evolutionary Multi-Agent Systems

 ECoMASS-2012: Evolutionary Computation and Multi-Agent Systems and Simulation Workshop Workshop URL: http://www.cscs.umich.edu/ecomass/ to be held as part of the 2012 Genetic and Evolutionary Computation Conference (GECCO-2012) July 7-11, Philadelphia, PA, USA Organized by ACM SIGEVO http://www.sigevo.org/gecco-2012 PAPER SUBMISSION DEADLINE FOR WORKSHOP: March 28, 2012 ——————————————————————– Evolutionary computation (EC) and multi-agent systems and simulation (MASS) both …

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Advanced School: Service-Oriented Computing (Greece July 2-7)

Advanced School: Service-Oriented Computing This year, once more, the Advanced School opens for graduate students and young professionals in the area of Service Oriented Computing. It will take place in Crete, Greece, from July 2 to July 7, 2012. For more information please visit: http://www.summersoc.eu Listening to the participants’ recommendations, the Advanced School continues the …

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