A Very Brief History of Cognitive Assistants

Hopefully, someone will start a better discussion thread on the history of cognitive assistants, but here is a starting point or baseline discussion.   This very short history of cognitive assistants will examine instances of cognitive assistants.  By instances, we simply mean named systems, projects, or challenges.   However, first we must drive a stake in the …

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A short talk

Here is a short talk I give at universities and university incubators, and conferences that bring such groups together. I lead IBM’s Global University Programs and Cognitive Systems Institute, as well as active in ISSIP.org and service science/service innovation areas. IBM priorities are CCAMSS = Cognitive, Cloud, Analytics, Mobile, Social, Secure – and the service …

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Human-Side of Service Engineering, Las Vegas, NV USA July 26-30, 2015

AHFE HSSE-2015 is less than a year away. This is a multi-conference with over 2000 participants, with human-factors as an overall theme, and the human-side of service engineering as one of the conferences. I hope to organize the following session as part of AHFE HSSE-2015, so let me know if you would like to contribute …

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Service Science and Big Data Analytics

Companies often ask about IBM’s efforts in the area of Service Science and Big Data Analytics, so here are a few useful pointers:   Service Science IBM works with over 500 universities worldwide on service science related courses and programs. An overview of service science was created with Cambridge University in 2008, and can be …

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Cognitive Systems Institute

The Cognitive Systems Institute, which is a new set of IBM university programs in conjunction with IBM Research and the Watson Business Unit,  will focus faculty collaborators on building and evaluating cognitive assistants for every profession.   Artificial cognitive systems, or cognitive systems for short,  exhibit capabilities and/or perform tasks deemed intelligent by natural cognitive …

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Time to re-read “As We May Think” and “Augmenting Human Intellect”

It is time to re-read  Vannevar Bush’s “As We May Think” and Douglas Engelbart’s “Augmenting Human Intellect.” Bush (1945) wrote: There is a growing mountain of research. But there is increased evidence that we are being bogged down today as specialization extends. The investigator is staggered by the findings and conclusions of thousands of other …

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Competing for Collaborators

Competing for collaborators is the new normal in a highly interconnected, innovation-driven global economy. Especially, when it comes to winning the hearts and minds of faculty and students to build startups on industry platforms. Platforms (sometimes referred to as solution stacks, or HW/SW stacks) include Apple iPhone and Google Android.    IBM has platforms as well …

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Most careers in the era of cognitive systems have not been invented yet

Jean Paul Jacob (IBM Research Emeritus) alerted me to this NYT article “Automation Alone Isn’t Killing Jobs” … The author of the NYT article, Tyler Cowen, notes: “Many other examples of automatable jobs are discussed in “The Second Machine Age,” a book by Erik Brynjolfsson and Andrew McAfee, and in my own book, “Average Is …

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Recipes and Smart Service Systems with Cogs

How can a food truck become an example of a smart service system, known for creative new recipes? Before explaining, consider recipes just a bit… Recipes are new combinations and configurations of existing ingredients.  Some recipes are appealing, and stick around. In his book “The Coming Prosperity: How Entrepreneurs Are Transforming The Global Economy” Phil …

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Cogs, Cognitive Systems, and Service Systems

“Cogs” can be thought of as a new species of intelligent agents (“smart machines“) that can learn and communicate with us, and know a person and a person’s history very well.  For example, already doctors are starting to recommend healthcare apps to patience, and perhaps soon they will prescribe apps, and insurers will pay.  However, …

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