Call for Papers: HICSS 2022 – Smart Service Systems Design Mini-track

Please consider sharing with your colleagues and/or submitting a paper.

Hopefully in person event – Jan 4-7, 2022, Maui, HI USA

Many thanks and please share with colleague who may have an interet,

Ralph, Jim, and Haluk (co-chairs)
Minitrack URL: https://hicss.hawaii.edu/tracks-55/decision-analytics-and-service-science/#smart-service-systems-design-minitrack

References

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Badinelli RD. Modeling service systems. Business Expert Press; 2015 Nov 27.

Barile S, Polese F. Smart service systems and viable service systems: Applying systems theory to service science. Service Science. 2010 Jun;2(1-2):21-40.

Beverungen D, Müller O, Matzner M, Mendling J, Vom Brocke J. Conceptualizing smart service systems. Electronic Markets. 2019 Mar;29(1):7-18.

Cong JC, Chen CH, Zheng P, Li X, Wang Z. A holistic relook at engineering design methodologies for smart product-service systems development. Journal of Cleaner Production. 2020 Nov 1;272:122737.

Demirkan H, Bess C, Spohrer J, Rayes A, Allen D, Moghaddam Y. Innovations with smart service systems: analytics, big data, cognitive assistance, and the internet of everything. Communications of the association for Information Systems. 2015;37(1):35.

Demirkan H, Badinelli R, Spohrer J. Introduction to the Minitrack on Smart Service Systems with Analytics and Open Tech Artificial Intelligence.

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Poniszewska-Maranda A, Kaczmarek D, Kryvinska N, Xhafa F. Studying usability of AI in the IoT systems/paradigm through embedding NN techniques into mobile smart service system. Computing. 2019 Nov;101(11):1661-85.

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Thanks, -Jim