CFP 8th International Conference on Service Oriented Computing (ICSOC) 2010

December 7 – 10 2010, San Francisco, California, USA  www.icsoc.org IMPORTANT DATES Research and Industry Papers: Abstract due: June 1, 2010 Full paper due: June 7, 2010 Notification: July 14, 2010 Camera ready due: August 23, 2010 TOPICS OF INTEREST ICSOC 2010 seeks outstanding, original contributions, including solid theoretical and empirical evaluations as well as …

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Interactive Journal of Service Science

http://www.sersci.com/magazine/v1n4/ From Robin Qiu “I am very pleased to announce the release of the 4th issue of <<Service Science>>. All published papers are accessible and downloadable by interested readers. A reader/author (with an approved account after registration) can make comments and have direct discussions with the author(s) and other readers through the Wiki. ” http://www.sersci.com/ServiceScience/magazine_details.php?id=4 …

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New 7th edition of Services Marketing: People, Technology, Strategy by Christopher Lovelock and Jochen Wirtz

The book takes a strongly managerial perspective, yet is rooted in solid academic research.  Each of the 15 chapters has been revised and features latest academic research, recent advancements in technology and vivid examples.  New chapter summaries in bullet-point format provide a quick overview of each chapter’s core concepts and messages. Download sample chapters on …

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Holistic Engineering Education: Beyond Technology by Domenico Grasso and Melody Brown Burkins (Hardcover – Dec. 1, 2009)

Table of Contents Chapter 18 “Collaborative Innovation and Service Systems” by Nicholas Donofrio, Calline Sanchez, and Jim Spohrer “This collection of essays provides compelling arguments for the need of an engineering education that prepares engineers for the problems of the 21st century. Following the National Academy’s report on the Engineer of 2020, this book brings …

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