Chapter 18 “Collaborative Innovation and Service Systems” by Nicholas Donofrio, Calline Sanchez, and Jim Spohrer
“This collection of essays provides compelling arguments for the need of an engineering education that prepares engineers for the problems of the 21st century. Following the National Academy’s report on the Engineer of 2020, this book brings together experts who make the case for an engineering profession that looks beyond developing just cool technologies and more into creating solutions that can address important problems to benefit real people.”
— Linda Katehi, Chancellor, University of California at Davis